The handset at a glance The handset at a glance Handset keys 1 Display in idle status (example) £ 2 Charge status of the batteries £ Page £ 3 Display keys ( Page 4 Message key ( Page Access to calls and message lists; Flashes: new message, new call or new firmware or new provider profile available 5 End call key, on/off key...
Overview of display icons Overview of display icons = e V U Charge status of the batteries (flat to full) = (flashes) Batteries almost empty e V U (flashes) Charging Ð i Ñ ÒSignal strength icon Reception signal strength between the base station and the handset (high to low) | (flashes) No reception signal between the base station and the handset Ø...
Contents Contents The handset at a glance ..........1 Overview of display icons .
Contents VoIP telephony via Gigaset.net ........48 Opening the Gigaset.net directory .
Contents Handset settings ..........91 Changing the date and time .
Contents Activating the fixed line network connection as an alternative connection ..136 Assigning send and receive numbers to handsets ......137 Activating Call Forwarding (Call Diversion) for VoIP connections .
Safety precautions Safety precautions Warning Read the safety precautions and the user guide before use. Explain their content and the potential hazards associated with using the telephone to your children. Only use the mains adapter supplied, as indicated on the underside of the base sta- tion or charging cradle.
Gigaset A580 IP – more than just making calls Gigaset A580 IP – more than just making calls You can use your phone to make calls and send and receive SMS messages both via the fixed line network and also (cheaply) via the Internet (VoIP) without a PC. – Your phone can do much more besides: Make calls with brilliant sound quality (High Definition Sound Performance £...
VoIP – making calls via the Internet VoIP – making calls via the Internet With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connec- tion as in the telephone network, but rather they are transmitted via the Internet in the form of data packets.
First steps First steps Checking the pack contents §§1§§ one Gigaset A580 IP base station §§2§§ one mains adapter for connecting the base station to the mains power supply §§3§§ one phone cord for connecting the base station to the fixed line network §§4§§...
First steps Firmware updates This user guide describes the basic functions of firmware versions 182 and higher. Whenever there are new or improved functions for your Gigaset A580 IP, base station firmware £ updates will be made available for you to download to your telephone ( Page 101).
First steps Setting up the handset for use The display is protected by a plastic film. Please remove the protective film! Inserting the batteries and closing the battery cover Warning £ Only use rechargeable batteries ( Page 172) recommended by Gigaset Commu- nications GmbH, i.e.
First steps Connecting the charging cradle The charging cradle is designed to be operated in enclosed, dry areas at tempera- tures ranging from +5°C to +45°C. ¤ Connect the flat plug from the power supply 1. ¤ Plug the mains adapter into the plug socket 2.
First steps Initial charging and discharging of the batteries ¤ Place the handset in the charging cradle and wait until the bat- teries are fully charged (approx. 10 hours). Battery charging is indicated in the top right of the display by the flashing battery icon e.
First steps ¤ Press the control key down repeat- edly ..until the Settings menu item Settings appears. Ç ¤ §OK§ Press the key below on the dis- play screen to confirm your selec- tion. The Date/Time menu item appears on the display.
First steps Ç ¤ §OK§ Press the key below on the display screen to confirm your selection. ¤ Enter the hours and minutes as four digit Enter Time: numbers via the keypad, e.g. Q M
5 for 07:15 am. Ç...
First steps Installing the base station The base station is designed for use in closed, dry rooms with a temperature range of +5°C to +45°C. ¤ Set up the base station at a central location on a flat, non-slip surface in your house or apartment.
First steps Connecting the base station In order to be able to make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line network and the Internet £ Figure §§4§§...
First steps 1. Connecting the phone cord and power lead to the base station §§1§§ Insert the phone cord into the lower connection socket at the rear of the base station. §§2§§ Insert the power lead of the mains adapter into the upper connection socket at the rear of the base station.
First steps Warning Keep the mains adapter plugged in at all times for operation, as the phone does not work without a mains connection. Only use the mains adapter and phone cord supplied. Pin connections on tel- £ ephone cables can vary (pin connections, Page 174).
First steps Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard. Precondition: You have registered with such a VoIP provider (e.g.
First steps Start VoIP You will see the following display. connection wizard? ¤ §Yes§ Press the key under on the display screen. You will be prompted to enter your phone's system PIN. "New firmware available" is shown in the display... New/improved firmware is available for your phone on the Internet.
First steps Do you have a code for auto configuration? Your VoIP provider has supplied You have received an auto-configura- you with an authentication name/ tion code (Activation Code) from your password and, where applicable, VoIP provider: ¤ a user name: §Yes§...
First steps Downloading VoIP provider data Select VoIP provider? ¤ §Yes§ Press the key below on the display screen. The connection assistant establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here.
First steps A list of VoIP providers whose data you can Select download is loaded. provider The first VoIP provider in the list appears in the display. ¤ Press up or down on the control key q Provider 1 repeatedly ... Ç...
First steps Please note ..when entering access data, it is case sensitive. To switch between upper and lower case and digits, press the key (several times if necessary). You can see briefly in the display whether upper case, lower case or digits is selected.
First steps Completing the VoIP settings After the entries have been completed, the handset reverts to idle status. If all the settings are correct and if the phone can establish a connection to the VoIP server, the internal name of the handset will be displayed: (example) Ð...
First steps Icons on the idle display The following is displayed: the internal number, e.g. INT 1. the quality of the reception signal between base station and handset (signal strength): – good to poor: Ð i Ñ Ò – no reception: | flashes battery charge status: –...
First steps SIP registration failed Your personal data for registering with the VoIP provider may have been entered incompletely or incorrectly. ¤ Check your entries for Username, Authentication Name and Authentica- tion Password. Particularly check your use of upper and lower case. To do this, open the following menu on your handset: ¢...
First steps How to proceed Now you have successfully started your Gigaset, you will probably want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset telephones £...
Operating the handset Operating the handset Control key In the following description, the side of the control key you need to press for each operation is indicated accordingly, e.g. t for "press up on the control key". The control key has a number of different functions: With the handset in idle status (without a screensaver) Press briefly to open the handset directory.
Operating the handset Keys on the keypad c / Q / * etc. Press the matching key on the handset. Enter digits or letters. Correcting incorrect entries You can correct incorrect characters in the text by navigating to the incorrect entry using the control key.
Operating the handset Activating/deactivating the handset With the phone in idle status, press and hold the end call key (confirmation tone) to switch off the handset. Press and hold the end call key again to switch the handset on. Activating/deactivating the keypad lock The keypad lock prevents any inadvertent use of the phone.
Operating the handset Illustration of operating steps in the user guide The operating steps are shown in abbreviated form. Example: ‰ ¢ ¢ ¢ §Menu§ Settings Handset Auto Answer ( = on) This illustration represents: Þ Menu ¤ §Menu§ Press the display key below to open the main menu.
Menu trees Menu trees Phone menu §Menu§ Open the main menu on your phone by clicking on the right display key when the hand- set is in idle status. There are two ways to select a function: Using number combinations ("shortcut") ¤...
Menu trees ì Alarm Clock £ 4-1 Activation Page 82 £ 4-2 Wake up time Page 82 þ Voice Mail £ 5-2 Set Key 1 Net AM: Fixed Line Page 79 Net AM: IP1 (dependent on the number of configured VoIP phone numbers and receive numbers on the handset) Net AM: IP6 Settings...
Menu trees £ 7-3 Handset 7-3-1 Display 7-3-1-1 Screensaver Page 92 £ 7-3-2 Language Page 91 £ 7-3-3 Auto Answer Page 94 £ 7-3-4 Register Handset Page 83 £ 7-3-5 Reset Handset Page 97 £ 7-4 Base 7-4-1 Calls List Type 7-4-1-1 Missed Calls Page 63 7-4-1-2 All Calls...
Making calls with VoIP and the fixed line network Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP). You generally decide which connection type you want to use for a specific call when you dial the number.
Making calls with VoIP and the fixed line network Please note If you are using a GAP compatible handset other than the Gigaset handsets A58H, S67H, S68H, SL37H, S45 and C45, every call will be made via the standard connection, even if you press and hold the talk key. You have activated the Automatic Fallback to Fixed Line option with the £...
Making calls with VoIP and the fixed line network Selecting and dialling a connection via its line suffix You can configure up to six VoIP numbers on your phone in addition to the fixed line network number and the Gigaset.net number. A (line) suffix is assigned to each number (line) of your phone: the fixed line network number has the suffix #0 £...
Making calls with VoIP and the fixed line network Cancelling the dialling operation You can cancel the dialling operation with the end call key a. Dialling emergency numbers – defining dialling plans You can use the Web configurator to block certain numbers or to define which of your numbers (fixed line network, VoIP) should be used to call specific numbers £...
Making calls with VoIP and the fixed line network Accepting a call The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d. Please note Only calls to receive numbers assigned to your handset will be signalled £...
Making calls with VoIP and the fixed line network Call display You can use the display to determine whether the call is for your fixed line network number or one of your VoIP numbers. Calls to your fixed line number Calls to one of your VoIP numbers Å...
Making calls with VoIP and the fixed line network For a call to your fixed line network number: – If no number is transmitted: Å External Call For Fixed Line Menu – If the caller has withheld Calling Line Identification: Å...
Making calls with VoIP and the fixed line network Handsfree mode In handsfree mode, instead of holding the handset to your ear you can put it down, for example on the table in front of you. This allows others to participate in the call. Activating/deactivating handsfree mode Activating while dialling Enter the number.
Making calls with VoIP and the fixed line network Deactivating your handset's microphone You can deactivate your handset's microphone during an external call (including during a conference or when toggling). The other party cannot hear you, but you can still hear them. §Mute§...
VoIP telephony via Gigaset.net VoIP telephony via Gigaset.net You can use Gigaset.net to make free phone calls via the Internet directly to other Gigaset.net users, without having to set up an account with a VoIP provider or make any further settings. You simply have to connect your phone to the power supply and the Internet connection and, if necessary, enter yourself in the Gigaset.net £...
VoIP telephony via Gigaset.net Opening the Gigaset.net directory Your handset is in idle status. Press and hold. ¤ Open the directory with the s button. ¤ Select the Gigaset.net directory entry and press the talk key c. A connection to the Gigaset.net directory is established. Please note The Gigaset.net directory entry is transferred to a handset when it is registered with the base station.
VoIP telephony via Gigaset.net When the assistant has been started the following display will appear (example): Your nickname: 1happyuser Û ¤ Using the keypad, enter the name that you would like to be listed under in the Gigaset.net directory. The name may contain a maximum of 25 characters. ¤...
VoIP telephony via Gigaset.net If it has not been possible to find a matching entry, a corresponding message is dis- played. You have the following options: ¤ §New§ Press the display key to start a new search. ¤ §Change§ Press the display key to change the search criteria.
VoIP telephony via Gigaset.net Using other functions Precondition: The hit list is displayed. ¢ q (select entry) §Menu§ The following functions can be selected with q: Copy to Directory Copy the entry to the handset directory. The number and name (abbreviated if necessary, max.
VoIP telephony via Gigaset.net Entering, editing and deleting own entry You have the following options: Edit the name of your entry in the Gigaset.net directory Delete your entry from the Gigaset.net directory Viewing own entry ¤ You are connected to the Gigaset.net directory: ¢...
Network services Network services Network services are functions made available by your fixed line network or VoIP provider. Anonymous calling – withholding caller ID Phone number identification can be withheld (CLIR = Calling Line Identification Restriction). Your phone number will not be displayed when making outgoing calls. You are calling anonymously.
Network services Further network services for fixed line networks The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network provider. ¤ If you require assistance, please contact your network provider. Functions for the next call You can withhold your fixed line network number for the next call (CLIR) provided your network provider supports the feature.
Network services Deactivating call forwarding (call diversion) ¢ ¢ ¢ ¢ §Menu§ Select Services Fixed line For All Calls Call Diversion All Calls / No Answer / When Busy §OK§ Select and press (‰ = on). §OK§ Select and press Press and hold (idle status).
Network services You have the following options: Toggling: ¤ Use q to swap between the participants. ¢ §Menu§ – End call with active participant: End Active Call. Press the end call key a, to end the current call. The participant who was previously waiting will automatically call you back.
Network services Further network services for VoIP You can use the following network services to make calls via the VoIP connection. Settings for all calls General call forwarding (call diversion) Precondition: The VoIP provider supports call forwarding. ¢ ¢ ¢ ¢...
Network services Activating/deactivating call waiting Precondition: Your phone will permit two parallel VoIP connections (see Allow 1 £ VoIP call only, Page 133). If call waiting is activated, a caller on one of your VoIP connections will hear the ringing tone if you are already on a call using this VoIP connection. This call is announced acoustically and visually on your handset screen.
Network services If the participant does not answer: ¤ §End§ Press the display key , to return to the waiting call. If the participant answers, you have the following options: Toggling: ¤ Use q to swap between the participants. ¤ ¢...
Using lists Using lists The options are: Redial list SMS list Calls list Network mailbox Redial list The redial list contains the ten numbers last dialled with the handset (max. 32 num- bers). If one of the numbers is in the directory, the corresponding name will be dis- played.
Using lists Opening lists with the message key You can use the message key f to open the following list selection: Calls list £ SMS list, Page 73 £ Network mailbox, Page 80 A separate list is displayed for each network mailbox. Precondition: Its number is saved in the base station, it is switched on £...
Using lists Please note Only calls to the receive numbers assigned to your handset are stored in the £ calls list ( Page 137). If no receive numbers are assigned, all calls will be stored in the calls list for all handsets.
Using lists Opening the calls list ¢ Calls List 01+02 §OK§ Select and press Select entry. The last incoming call is displayed in the calls list. List entry Example of a list entry: New Call 01/02 1234567890 Ç 10.10.08 12:14 Menu Status of entry New Call: new missed call.
Using lists Managing entries in the calls list Precondition: You have opened the calls list and selected an entry. §Menu§ Press the display key. The following functions can be selected with q: Delete Entry Delete selected entry. Copy to Directory Copying a displayed number to the directory.
Using directories Using directories The options are: the local handset directory Local handset directory You can save up to 150 entries in your handset's local directory (number dependent on the number of individual entries). You can create a personalised directory for your own individual handset. However, £...
Using directories Storing a number in the directory ¢ ¢ §Menu§ New Entry §OK§ Enter the number and press §OK§ Enter the name and press Please note £ For information on how to enter IP addresses, Page If you want to dial a number using a certain line connection each time, you can £...
Using directories Managing directory entries ¢ s (Select entry). Editing entries ¢ §Menu§ Edit Entry §OK§ Edit the number if required, and press §OK§ Edit the name if required, and press Using other functions §Menu§ Press the display key. The following functions can be selected with q: Use Number Edit or add to a saved number and then dial with c or save as a new entry;...
Using directories Transferring the directory to another handset Preconditions: The sending and receiving handsets must both be registered to the same base station. The other handset and the base station can send and receive directory entries. ¢ ¢ ¢ s (Select entry) §Menu§...
SMS (text messages) SMS (text messages) Your device is delivered ready to send SMS messages as soon as the phone is con- nected to the fixed line network. If you do not specify any settings the SMS mes- sages are sent via the fixed line network. Preconditions: Calling Line Identification is enabled.
SMS (text messages) Writing/sending an SMS ¢ ¢ §Menu§ Write Message £ Write an SMS. For how to enter text, Page 175. ¢ §Menu§ Send Text §OK§ Select and press s / ~ Enter the number with area code (including your local area code) from §OK§...
SMS (text messages) Reading or deleting individual SMS messages ¤ Opening draft message list. Select SMS. ¢ §Menu§ Read SMS to read the SMS. Scroll through the SMS using q. §OK§ Select and press ¢ §Menu§ Delete Entry §OK§ Select and press to delete the SMS.
SMS (text messages) Receiving an SMS All SMS messages received are stored in an incoming message list, regardless of the number to which they are addressed. Since an SMS remains in the list even after it has been read, you should regularly delete SMS messages from the list £...
SMS (text messages) Reading or deleting individual SMS messages ¤ Open the incoming message list. Select SMS. ¢ §Menu§ Read SMS to read the SMS. Scroll through the SMS using q. §OK§ Select and press After you have read a new SMS, its status turns to "old". ¢...
SMS (text messages) Setting SMS centres Entering/editing an SMS centre number Before applying..and before deleting preset numbers you should find out about the services and special functions offered by your service provider. ¢ ¢ ¢ §Menu§ Settings Service Centres SMS centre # 1 / SMS centre # 2 / SMS centre # 3 / SMS centre # 4 §OK§...
SMS (text messages) SMS on a PABX You can only receive an SMS when the Calling Line Identification is forwarded to the extension of the PABX (CLIP). The CLIP evaluation of the phone number for the SMS centre takes place in your Gigaset. Depending on your PABX, you may have to add the access code (external line prefix) before the number of the SMS centre.
SMS (text messages) SMS troubleshooting Error codes when sending E0 Calling Line Identification (CLIR) is permanently withheld or has not been enabled. FE Error occurred during SMS transmission. ¢ FD Connection to SMS centre failed, "Self-help with errors". Self-help with errors The following table lists error situations and possible causes and provides notes on troubleshooting.
Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answering machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
Using the network mailbox Configuring the network mailbox for fast access With fast access you can dial a network mailbox directly. Assigning key 1 of the handset, changing assignments The setting for fast access is handset-specific. You can assign a different mailbox to key
on each registered handset.
Using the network mailbox Listening to messages on the network mailbox Under the message key f you will find a list for each network mailbox that fulfils the following requirements: The corresponding connection is allocated to the handset as a receive number. The network mailbox phone number is saved on the base station.
ECO DECT: Reducing the power consumption and transmission power of the base station ECO DECT: Reducing the power consumption and transmission power of the base station The base station of your phone is an ECO DECT base station, this means that: The base station and the charging cradle use less power because they are equipped with a power-saving mains adaptor.
Setting the alarm clock Setting the alarm clock £ Precondition: The date and time have already been set ( Page 14). Activating/deactivating the alarm clock ¢ §Menu§ Alarm Clock §OK§ Activation Select and press (‰ = on). After you activate the alarm clock, the menu for setting the wake-up time opens automatically.
Using several handsets Using several handsets Registering handsets You can register up to six handsets to your base station. When you register a new Gigaset handset, the base station transfers the corre- sponding entries to its local directory to enable you to use online directories on your new handset.
Using several handsets Please note If six handsets are already registered to the base station, there are two options: The handset with the internal number 6 is in idle status: the handset you wish to register is assigned the number 6. The handset that was previously number 6 is de-registered.
Using several handsets Locating a handset ("paging") You can locate your handset using the base station. ¤ £ Briefly press the registration/paging key on the base station ( Page All handsets will ring at the same time ("paging"), even if ringers are switched off. The current (local) IP address for the base station appears in the handset displays.
Using several handsets Changing a handset's internal number A handset is automatically assigned the lowest free number when it is registered. In the list of internal participants, the handsets are sorted according to their internal number. You can change the internal number of all registered handsets (1–6). The numbers 1-6 can only be assigned once each.
Using several handsets Making internal calls Internal calls to other handsets registered on the same base station are free. Calling a specific handset Open the list of registered handsets. Select handset. Press the talk key. Open the list of registered handsets. Enter the internal handset number (1–6).
Using several handsets Transferring a call to another handset You can forward (connect) an external call, made via the fixed line network or VoIP, to another handset. Precondition: You are conducting an external call. §INT§ Open the list of registered handsets. Select handset or All.
Using several handsets Initiating an internal consultation call, conference call You are talking to an external participant (via fixed line network or VoIP) and can call an internal participant at the same time to hold a consultation call. Precondition: You are conducting an external call. §INT§...
Using several handsets Accepting/rejecting call waiting during an internal call If you receive an external call during an internal call, you will hear the call waiting tone (short tone). With Calling Line Identification, the caller's number will appear in the display. Ending an internal call, accepting an external call ¢...
Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual require- ments. Changing the date and time Please note The address of a time server on the Internet is stored on your telephone. The date and time are taken from this time server provided that the base station is con- nected to the Internet and synchronisation with the time server is activated £...
Handset settings Parts of the menu are not displayed in the language selected..and three or more handsets are registered on your base station. A language that is not one of the standard languages for the base station (= English, French, Ger- man, Italian, Spanish, Portuguese and Dutch) is set on at least three handsets.
Handset settings Info Services Approx. 10 seconds after the handset returns to idle status a digital clock and (if available) text information from the Internet appears on the display (e.g. weather reports, RSS feeds). The text information is displayed below the clock as a scrolling message.
Handset settings Quick access to functions function (open the redial list) is preset on the left display key of your hand- set. You can change the configuration, i.e. assign a different function to the display key. To start this function, you then simply need to press the button. Changing the assignment of the display key ¤...
Handset settings Changing the handsfree/earpiece volume Š You can adjust the handsfree volume to one of five settings (1-5, e.g. volume 3 = ‰ ) and the earpiece volume to one of three (1-3, e.g. volume 2 = Setting the volume during a call The setting applies to the current mode (earpiece or handsfree).
Handset settings Setting the ringer volume The ringer volume is the same for all types of ring. When the handset is in idle status: Briefly press the control key at the top. Ringer Volume §OK§ Select and press §OK§ Adjust the volume and press Please note You can also adjust the ringer volume via £...
Handset settings Activating/deactivating advisory tones Your handset uses various advisory tones to tell you about different activities and statuses. Key click: every key press is confirmed. Confirmation tone (ascending tone sequence): at the end of an entry/setting and when an SMS or a new entry arrives in the calls list Error tone (descending tone sequence): when you make an incorrect entry Menu end tone: when scrolling to the end of a menu You cannot deactivate the confirmation tone for placing the handset in the base...
Setting the base station via the handset Setting the base station via the handset The base station settings are carried out using a registered Gigaset A58H handset. Some settings can also be carried out via the base station Web configurator. Look out for the ú icon.
Setting the base station via the handset Restoring the base station to the factory settings Resetting the base station via the menu Each individual setting is reset, in particular: VoIP settings such as VoIP provider and account data and DTMF settings £...
Setting the base station via the handset Activating/deactivating music on hold ¢ ¢ §Menu§ Settings Base Music on hold §OK§ Select and press to activate or deactivate the hold music (‰ = on). Activating/deactivating repeater mode With a repeater you can increase the range and signal strength of your base station. You will need to activate repeater mode.
Setting the base station via the handset Updating the base station firmware If necessary, you can update your base station firmware. The firmware update is downloaded directly from the Internet by default. The rele- vant Web page is preconfigured in your phone. Precondition: The base station is in idle status, i.e.: No calls are being made via the fixed line network or VoIP.
Making VoIP settings on the handset Making VoIP settings on the handset In order to be able to use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Gigaset con- figuration server and store them on your phone.
Making VoIP settings on the handset Changing settings without the connection assistant You can change your provider's VoIP settings and the VoIP user data via the menu without starting the connection assistant. Downloading your VoIP provider's settings The general settings for various VoIP providers are available to download on the Internet.
Making VoIP settings on the handset Entering/editing VoIP user data You must add your personal data to the VoIP settings. You will receive all necessary data from your VoIP provider. ¢ ¢ ¢ ¢ §Menu§ Settings Base Telephony VoIP §OK§ Enter the system PIN and press Username / Authentication Name / Authentication Password §OK§...
Making VoIP settings on the handset Please note To assign the IP address dynamically, the DHCP server on the router must be acti- vated. Please also read the user guide for your router. Viewing/changing the base station IP address You can only change the IP address if you have deactivated dynamic assignment. 192.168.2.2 has been preset by default.
Making VoIP settings on the handset Viewing/changing the default gateway to the Internet Enter the IP address for the standard gateway through which the local network is connected to the Internet. This is generally the local (private) IP address for your router (e.g.
Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only affect fixed line network connections. You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.
Operating the base station on the PABX Setting access codes (external line prefixes) Depending on your PABX, you must dial an access code before making external calls in order to obtain an external line. You can store this access code in your phone.
Operating the base station on the PABX Switching temporarily to tone dialling (DTMF) If your PABX still operates with dial pulsing (DP), but you need tone dialling for a connection (e.g. to listen to the network mailbox for your fixed line network con- nection), you must switch to tone dialling for the call.
Web configurator – Setting the phone using a PC Web configurator – Setting the phone using a PC The Web configurator is the Web interface for your phone. It allows you to select the settings for your phone's base station via your PC's Web browser. The Web configurator on your phone provides you with the following options: Configure your phone access to the local network (IP address, gateway to the...
Web configurator – Setting the phone using a PC Connect the PC with the telephone's Web configurator Precondition: The settings of any existing firewall installed on your PC allow the PC and phone to communicate with each other. There are two ways of connecting your PC to the base station Web configurator: via the (local) IP address of the base station via Gigaset config Establishing a connection via the IP address:...
Web configurator – Setting the phone using a PC Please note The connection between the PC and the base station's Web configurator is a local connection (LAN connection). The Internet is only accessed to establish the con- nection. Logging in, setting the Web configurator language Once you have successfully established the connection, the Login Web page will be displayed in the Web browser.
Web configurator – Setting the phone using a PC De-registering £ In the menu bar ( Page 114) at the top right of every Web page in the Web configurator, you will see the Log Off command. Select Log Off to log off from the Web configurator.
Web configurator – Setting the phone using a PC Menu bar The Web configurator menus are displayed in the form of tab pages, in the menu bar. The following menus are available: Home The start screen is opened once you have registered with the Web configurator. It contains information on the Web configurator functions.
Web configurator – Setting the phone using a PC Working area Depending on the function selected, information or dialogue boxes are displayed in the working area which allow you to make or change your phone settings. Making changes Make settings for entry fields, lists or options. There may be restrictions regarding the possible values for a field, e.g.
Web configurator – Setting the phone using a PC Buttons Buttons are displayed in the bottom section of the working area. Save entries on the phone. Cancel Reject changes made on the Web page and reload the settings that are currently saved in your phone to the Web page.
Web configurator – Setting the phone using a PC Setting phone with Web configurator You can make the following settings using the Web configurator: £ Connect your phone to the local network ( Page 118). Configuration for telephony: – Enter settings for the VoIP provider and configure or activate/deactivate VoIP £...
Web configurator – Setting the phone using a PC IP Configuration Assigning the IP address Select the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individual compo- £...
Web configurator – Setting the phone using a PC Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
Web configurator – Setting the phone using a PC Entering an HTTP proxy server (only when connected to an internal company network) Direct connections between network subscribers and the Internet are often not permitted within internal company or organisation networks (intranet). In such cases, all HTTP calls from the network are "transferred"...
Web configurator – Setting the phone using a PC Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.
Web configurator – Setting the phone using a PC The list will show the following: Name / Provider Name of the connection. This will show the name that you have defined for the con- £ nection ( Page 123, Page 130) or the default name (IP1 to IP6 for VoIP connec- tions, Fixed Line for the fixed line network connection and Gigaset.net).
Web configurator – Setting the phone using a PC Configuring the VoIP connection ¤ ¢ ¢ Open the following Web page: Settings Telephony Connections. ¤ Select the Edit button next to the VoIP connection that you want to configure or the configuration you wish to change.
Web configurator – Setting the phone using a PC Area: Auto Configuration The entire configuration process or a large part of the configuration for a VoIP con- nection is automated for many VoIP providers. You can download the necessary VoIP access data to your phone from the Internet. You have the following options: Fully automated configuration Preconditions:...
Web configurator – Setting the phone using a PC Automatic configuration of general VoIP provider data Precondition: You have received your account details from your VoIP provider (e.g. Authentication Name, Authentication password). Profile files of the most important VoIP providers are available to download on the Gigaset configuration server.
Web configurator – Setting the phone using a PC Area: Personal Provider Data Enter the configuration data that is required to access your VoIP provider's SIP serv- ice. This data can be obtained from your VoIP provider. The field names in this area (Authentication Name etc.) listed in the following are standard names and may change.
Web configurator – Setting the phone using a PC Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the Gigaset £ configuration server ( Page 124), then the fields in this area will be preset with the data from the download.
Web configurator – Setting the phone using a PC Area: Network Please note If you have downloaded the general settings for your VoIP provider from the £ Gigaset configuration server ( Page 125), then some fields in this area will be preset with the data from the download (e.g.
Web configurator – Setting the phone using a PC STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained.
Web configurator – Setting the phone using a PC Saving settings on the phone ¤ Select Set to save the changes. £ The Connections list will be shown after saving ( Figure 2 Page 121). If you want to discard the changes: ¤...
Web configurator – Setting the phone using a PC Configuring the Gigaset.net connection Your phone is assigned a Gigaset.net phone number by default. As soon as you have connected your phone to the Internet, you can make calls using the Gigaset.net and receive calls from other Gigaset.net subscribers, provided that your Gigaset.net connection has been activated.
Web configurator – Setting the phone using a PC Optimising voice quality for VoIP connections You can make general and connection-specific settings to improve the voice qual- ity for VoIP telephony. ¤ ¢ ¢ Open the following Web page: Settings Telephony Audio.
Web configurator – Setting the phone using a PC Area: Settings for Bandwidth The settings in this area influence all VoIP connections (VoIP phone numbers). Allow 1 VoIP call only You can usually make two VoIP calls at the same time on your phone. If, however, your DSL connection has a narrow bandwidth, there may be problems if two VoIP calls are made at the same time.
Web configurator – Setting the phone using a PC Volume for VoIP Calls Depending on the VoIP provider, it is possible that the received voice/earpiece vol- ume is too low or too high, so that adjusting the volume via the handset is not ade- quate.
Web configurator – Setting the phone using a PC Please note You should only deactivate codecs (put them in the Available codecs list) if there is a particular reason. The more codecs that are deactivated, the greater the risk that calls will not be able to be established due to unsuccessful codec negotiations.
Web configurator – Setting the phone using a PC If, for example, the router does not have QoS, then the voice quality is not as good. Please see the specialist documentation for further information. Setting the telephone's default line The default telephone connection defines which line type (VoIP or fixed line net- work) will be used to dial numbers when you briefly press the c talk key.
Web configurator – Setting the phone using a PC Area Default Connection ¤ If you want to activate the fixed line network connection as an alternative con- nection, click the Yes option next to Automatic Fallback to Fixed Line. Select No to deactivate the function.
Web configurator – Setting the phone using a PC ¤ Select the phone numbers for each handset (fixed line network, VoIP) that are to be assigned to the handset as receive numbers. To do this, click the option fol- lowing the phone number in the for incoming calls column. Every handset can be assigned several phone numbers or no phone number ( = assigned).
Web configurator – Setting the phone using a PC Entering your own area code, activating/deactivating an automatic area code for VoIP On the base station, save the complete code (with international code) for the area in which you are using the phone. For VoIP calls you must generally always dial the area code –...
Web configurator – Setting the phone using a PC Defining dialling plans – cost control You can define dialling plans to reduce costs: You can define the line (one of your VoIP accounts, the fixed line network) through which calls to specific numbers should be made and paid for. If you enter just a few digits (e.g.
Web configurator – Setting the phone using a PC Defining dialling plans ¤ ¢ ¢ Open the following Web page: Settings Telephony Dialling Plans. Area Dialling Plans Specify dialling plans for your phone. Specify the following: Phone Number Enter the number or the first digits of the phone number (e.g. an area code) to which the dialling plan should apply (max.
Web configurator – Setting the phone using a PC Examples You want to block your phone for all 09 numbers. Dialling plan: Phone Number = 0190 Connection Type = Block All calls to the mobile phone network should be made via your VoIP connec- tion with provider B.
Web configurator – Setting the phone using a PC Activating/deactivating network mailbox, entering numbers Many fixed network providers and VoIP providers offer answering machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number).
Web configurator – Setting the phone using a PC Setting DTMF signalling for VoIP DTMF signalling, for example, is required to check and control some network mail- boxes via digit codes. To send DTMF signals via VoIP you must first define how key codes should be con- verted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info"...
Web configurator – Setting the phone using a PC Configuring call transfer via VoIP If you are toggling calls via VoIP connections, you can connect the two external call- ers (provider-dependent). You can configure settings for this type of call transfer. ¤...
Web configurator – Setting the phone using a PC Defining local communication ports for VoIP Specify which local communication ports (port numbers) the telephone is to use for VoIP telephony. The ports must not be used by any other subscriber in the LAN. The following communication ports are used for VoIP telephony: SIP port Communication port via which the phone receives (SIP) signalling data...
Web configurator – Setting the phone using a PC RTP port Specify a range of port numbers that are to be used as RTP ports. This range must be used in the LAN (router) for the phone. Enter the lowest port number in the left-hand field and the highest number in the right-hand field (numbers between 1024 and 55000).
Web configurator – Setting the phone using a PC Messaging Your Gigaset A580 IP base station has messaging functions that can be used via a handset with messaging capability, e.g. a Gigaset S67H, S68H, SL37H or C47H handset, which you can register to your base station. The following messaging functions are available: Messenger functions The messenger client in your base station enables instant messaging (immedi-...
Web configurator – Setting the phone using a PC ¤ ¢ ¢ Open the following Web page: Settings Messaging Messenger. ¤ In the Messenger Account field, select whether you wish to use the Gigaset.net Jabber server or another provider's messenger server (Other). The access data for Gigaset.net is already stored in the base station.
Web configurator – Setting the phone using a PC Please note Do not select the option "Create new account". Your Gigaset.net Jabber account has already been created in Gigaset.net. The option "SSL connection" must be deactivated in the Jabber client. ¤...
Web configurator – Setting the phone using a PC Configuring info services/activating idle display You can configure your registered Gigaset C47H handsets to display customised text information (e.g. weather reports, RSS feeds) in the idle display. To do this you £...
Web configurator – Setting the phone using a PC Changing internal handset numbers and names Each handset is automatically assigned an internal number (1 to 6) and an internal £ name ("INT 1", "INT 2" etc.) when it registers with the base station ( Page 83).
Web configurator – Setting the phone using a PC Loading and deleting handset directories to/from the PC The Web configurator has the following options for editing the directories of the registered handsets. Store the handset directories on a PC. Entries are stored in vCard format in a vcf file on the PC.
Web configurator – Setting the phone using a PC Loading the directory file from the PC to the handset ¤ In the Transfer directory to handset area, specify the vcf file you want to load on to the handset (complete path name), or select Browse... and navigate your way to the file.
Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-01-12T11:00). §§8§§ Identification as VIP (X-SIEMENS-VIP:1) Other information that a vCard may contain is not entered into the handset direc- tory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...
Web configurator – Setting the phone using a PC Starting a firmware update If necessary, you can load updates of the base station firmware onto your phone. The server on which Gigaset Communications makes new firmware versions avail- able for your base station is set by default. The URL of this Internet server is dis- played in the Data server field.
Web configurator – Setting the phone using a PC Firmware update from local firmware file In exceptional circumstances you may receive, for example, a firmware file from Service that you can upload from the local PC to your telephone (e.g. because the firmware update via the Internet did not work).
Web configurator – Setting the phone using a PC Copying the date/time from time server The date and time are shown in the idle display of registered handsets. They are important, for example, for stating the correct time in the calls list and for the "alarm clock"...
Web configurator – Setting the phone using a PC Please note The default time server "europe.pool.ntp.org" will remain stored in the base sta- tion even if you overwrite it. If you delete your time server from the Time Server field and synchronisation is still activated, the base station will continue to syn- chronise with the default time server.
Customer Service & Assistance Customer Service & Assistance You have questions? As a Gigaset customer, you can take advantage of our compre- hensive service offerings. You can find help quickly in the comprehensive User Manual on the supplied product CD and in the service pages of our Gigaset online portal.
Customer Service & Assistance Questions and answers If you have any questions about the use of your phone, you can contact us 24/7 at www.gigaset.com/customercare. The table below contains a list of common problems and possible solutions. Please note To support the service team, it can be helpful if you have the following informa- tion to hand: Version of firmware, EEPROM and your phone's MAC address £...
Customer Service & Assistance Error tone sounds after system PIN prompt. ¥ You have entered the wrong system PIN. Re-enter system PIN. Have you forgotten the system PIN? ¥ £ Reset the base station to set the system PIN back to 0000 ( Page 99).
Customer Service & Assistance ¥ You cannot make calls via VoIP. SIP registration failed is displayed. First wait a few minutes. This is often a short-term event that corrects itself after a short time. The message may still be displayed for the following reasons: 1.
Customer Service & Assistance No firmware update or VoIP profile download is carried out. 1. If Not possible, try later. is displayed, the VoIP connections may be busy or a download/ update is already being carried out. ¥ Repeat the process at a later time. ¥...
Customer Service & Assistance VoIP status codes If you have problems with your VoIP connections, activate the Status on HS func- £ tion ( Page 106, Page 155). You will then receive a VoIP status code that will help you analyse the problem. Give the code to the Service department for the analysis of the problem.
Customer Service & Assistance Status Meaning code 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialled number is temporarily unavailable.
Customer Service & Assistance Status Meaning code 0x503 The query cannot be processed by the receiving device or the proxy at present because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.
Customer Service & Assistance Checking service information You may need the service information of your phone (base station and handset) for Customer Services. Base station service information Precondition: You are conducting an external call. The connection has been estab- lished for at least 8 seconds. ¢...
Customer Service & Assistance Authorisation This device is intended for analogue phone lines in the UK. Voice over IP telephony is possible via the LAN interface if an additonal modem has been connected. Country-specific requirements have been taken into consideration. We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC.
This Guarantee shall apply to new devices purchased in the European Union. For Products sold in the United Kingdom the Guarantee is issued by: Gigaset Com- munications UK Limited, Faraday House, Sir William Siemens Square, Frimley, Camberley, Surrey, GU16 8QD.
Environment Environment Our environmental mission statement Gigaset Communications GmbH assumes social responsibility and is actively com- mitted to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity.
Appendix Appendix Care Wipe the base station, charging cradle and handset with a damp cloth (do not use solvent) or an antistatic cloth. Never use a dry cloth. This can cause static. Contact with liquid If the handset has come into contact with liquid: 1.
Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the batter- ies and the way they are used. (All times are maximum possible times). Capacity (mAh) approx. 1000 Standby time (hours) Talktime (hours) Operating time for 1.5 hrs of calls per day (hours) Charging time, base station (hours)
Appendix General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880-1900 MHz Duplex method Time multiplex, 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Language code 32 kbit/s Transmission power 10 mW, average power per channel Range...
Appendix Writing and editing text The following rules apply when writing text: Use t s to move the cursor to the right or left. Characters are inserted to the left of the cursor. The first letter of the name of directory entries is automatically capitalised, fol- lowed by lower case letters.
Appendix Gigaset A580 IP – free software Your Gigaset A580 IP's firmware includes free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright. You will find the licence text in its original Eng- lish version on the pages that follow.
Appendix GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
Appendix the reason we use the ordinary General Public License for many libraries. However, the Lesser license provides advantages in certain special circumstances. For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard. To achieve this, non-free pro- grams must be allowed to use the library.
Appendix c) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License. d) If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the faci- lity is invoked, then you must make a good faith effort to ensure that, in the event an applica- tion does not supply such function or table, the facility still operates, and performs whatever...
Appendix Whether this is true is especially significant if the work can be linked without the Library, or if the work is itself a library. The threshold for this to be true is not precisely defined by law. If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work.
Appendix b) Give prominent notice with the combined library of the fact that part of it is a work based on the Library, and explaining where to find the accompanying uncombined form of the same work. 8. You may not copy, modify, sublicense, link with, or distribute the Library except as expressly provided under this License.
Appendix 14. If you wish to incorporate parts of the Library into other free programs whose distribution conditions are incompatible with these, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this.
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP con- nection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
Glossary Call forwarding (Call Diversion) Automatic forwarding (CF) of a call to a different telephone number. There are three kinds of call forwarding: CFU, Call Forwarding Unconditional CFB, Call Forwarding Busy CFNR, Call Forwarding No Reply Chatting Form of communication on the Internet. During a chat, brief messages are exchanged between the communicating parties in real time.
Glossary DHCP Dynamic Host Configuration Protocol Internet protocol that handles the automatic assignment of IP addresses Net- work subscribers. The protocol is made available in the network by a server. A DHCP server can, for example, be a router. The phone contains a DHCP client. A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block.
Glossary DTMF Dual Tone Multi-Frequency Another description for dual tone multi-frequency dialling (DTMF). Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP. The dynamic IP address for a network component can change every time it regis- ters or at certain time intervals.
Glossary Full duplex Data transmission is a mode in which data can be sent and received at the same time. G.711 a law, G.711 μ law Standard for a Codec. G.711 delivers a very good voice quality that corresponds to that in the ISDN fixed line.
Glossary Headset Combination of microphone and headphone. A headset enables easy handsfree operation for telephone calls. There are headsets available that can be connected to the handset by a cable. HTTP Proxy Server via which the Network subscribers can process their Internet traffic. Uses one Infrastructure network to connect several...
Glossary IP address A unique address for a network component within a network based on the TCP/IP protocols (e.g. LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. assigns the corresponding IP address to the domain name.
Glossary Maximum Receive Unit Defines the maximum user data volume within a data packet. Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the network at a time. Music on hold Music on hold Music that is played while you are on a Consultation call or for Toggling.
Glossary Paging (handset search) A base station function to locate registered handsets. The base station establishes a connection to every registered handset. The handsets start to ring. Paging is acti- vated by briefly pressing the button on the base station and is deactivated by briefly pressing the same button again.
Glossary Quality of Service (QoS) Describes the Quality of Service in communication networks. Differentiations are made between various Quality of Service classes. QoS influences the flow of data packets on the Internet, e.g. by prioritising data packets, reserving bandwidth and data packet optimisation. In VoIP networks, QoS influences the voice quality.
Glossary Ringback when the number is busy = CCBS (Completion of Calls to Busy Subscriber). If a caller hears the busy tone, he or she can activate the ringback function. As soon as the connection is free the caller is rung back. As soon as the caller lifts the receiver the connection is made automatically.
Glossary Transmission Control Protocol Transport protocol. Session-based transmission protocol: it sets up, monitors and terminates a connection between sender and recipient for transporting data. Transport Layer Security Protocol for encrypting data transmissions on the Internet. TLS is a superordinated Transport protocol.
Glossary £ Voice Codec. codec VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway provider is an Internet service provider that provides a Gate- for Internet telephony.