The handset at a glance The handset at a glance Handset keys £ 1 Display in idle status (example) £ 2 Charge status of the batteries ( Page £ 3 Display keys ( Page 4 Message key ( Page Access to Calls and Message lists; Flashes: new message, new call or new firmware or new provider profile available 5 End Call key, On/Off key...
Overview of display icons Overview of display icons = e V U Charge status of the batteries (empty to fully charged) = (flashes) Batteries almost empty e V U (flashes) Charging Ò Ñ i Ð Reception strength icon Reception signal strength between the base station and the handset (low to high) | (flashes) No reception signal between the base station and the handset Shortly after activating Eco , the ¼...
Safety precautions Safety precautions Warning Be sure to read this user guide and the safety precautions before using your telephone. Explain their content and the potential hazards associated with using the telephone to your children. Use only the power adapter supplied, as indicated on the underside of the base sta- tion or charging cradle.
Gigaset A580 IP – more than just making calls Gigaset A580 IP – more than just making calls You can use your phone to make calls via the fixed line network and also (cost effec- tively) via the Internet (VoIP) without a PC. – Your phone can do much more: Make calls with brilliant sound quality using High Definition Sound £...
VoIP – making calls via the Internet VoIP – making calls via the Internet With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connec- tion as with the telephone network, but rather they are transmitted via the Internet in the form of data packets.
First steps First steps Checking the package contents §§1§§ one Gigaset A580 IP base station §§2§§ one power adapter for connecting the base station to the electrical power supply §§3§§ one phone cord for connecting the base station to the fixed line network §§4§§...
First steps Firmware updates This user guide describes the basic functions from firmware version 179. Whenever there are new or improved functions for your Gigaset A580 IP, base station firmware £ updates will be made available for you to download to your telephone ( Page 88).
First steps ¤ Insert the batteries with the polarity in the cor- rect direction. The polarity is indicated in/on the battery com- partment. ¤ First insert the battery cover at the top 1. ¤ Then press the cover until it clicks into place.
First steps Connecting the charging cradle The charging cradle is designed to be operated in enclosed, dry areas at tempera- tures ranging from +41°F to +113°F. ¤ Connect the empty plug from the power adapter 1. ¤ Plug the electrical adapter into the plug socket 2.
First steps Initial charging and discharging of the batteries ¤ Place the handset in the charging cradle and wait until the bat- teries are fully charged (approx. 10 hours). Battery charging is indicated in the top right of the display by the flashing battery icon e.
First steps ¤ Press the Control key down repeat- edly ... … until the Settings menu item Settings appears. Ç ¤ §OK§ Press the key below on the dis- play screen to confirm your selec- tion. The Date/Time menu item appears on the display.
First steps Ç ¤ §OK§ Press the key below on the display screen to confirm your selection. ¤ Enter the hours and minutes as 4-digit Enter time: numbers via the keypad, e.g. Q M
5 for 07:15 am. [07:15] pm If necessary, use the Control key to tog- am/pm gle between fields.
First steps Installing the base station The base station is designed for use in closed, dry rooms with a temperature range of +41°F to +113°F. ¤ Set up the base station at a central location on a flat, non-slip surface in your house or apartment.
First steps Connecting the base station To make calls with your phone via the fixed line network and via VoIP, you must connect the base station to the fixed line network and the Internet, £ Figure §§4§§ §§1§§ §§3§§ §§2§§ Figure 1 Connecting the phone to the fixed line network and the Internet £...
First steps 1. Connect the phone cord and power lead to the base station §§1§§ Insert the phone cord into the lower connection socket at the rear of the base station. §§2§§ Insert the power lead of the power adapter into the upper connection socket at the rear of the base station.
First steps Warning Keep the power adapter plugged in at all times for operation, as the phone does not work without an electrical power connection. Use only the power adapter and phone cord supplied. Pin connections on tel- £ ephone cords can vary (pin connections Page 154).
First steps Making settings for VoIP telephony Before you can use the Internet (VoIP) to phone any other numbers on the Internet, the fixed line network or the cellular phone network, you need the services of a VoIP provider who supports the VoIP SIP standard. Prerequisite: You have registered with such a VoIP provider (e.g.
First steps New firmware available appears in the display. New/improved firmware is available for your phone on the Internet. First perform £ an automatic update of the firmware ( Page 89). Once the update has been completed (after approx. 3 minutes) the handset's idle display appears again and the Message key f flashes.
First steps The connection wizard establishes a connection with the Gigaset configuration server on the Internet. Various profiles with general access data for different VoIP providers can be downloaded here. After a brief period you will see the following display: A list of countries is loaded.
First steps Provider x Ç ¤ §OK§ Press the key below on the display screen to confirm your selection. The general access data for your VoIP provider is downloaded. Please note ” If the data for your VoIP provider is not available for downloading, press the display key twice.
First steps If your VoIP provider does not require a user name, skip this step. Username: ¤ Û Using the keypad, enter the user name that you received from your VoIP pro- vider. ¤ §OK§ Press the key below on the display screen.
First steps Completing the VoIP settings After the entries have been completed, the handset reverts to idle status. Ð INT 1 Þ Menu ¤ Test whether your VoIP data is complete and has been stored in the phone cor- rectly. Calling via VoIP: Enter a number using the handset keypad and press and hold the Talk key c.
First steps Icons on the idle display The following is displayed: the internal number, e.g. INT 1. the quality of the reception signal between base station and handset (signal strength): – poor to good: Ò Ñ i Ð – no reception: | flashes battery charge status: –...
First steps SIP registration failed Your personal data for registering with the VoIP provider may have been entered incompletely or incorrectly. ¤ Check your entries for Username, Authentication Name and Authentication Password. Particularly check your use of upper and lower case. To do this, open the following menu on your handset: ¢...
First steps What would you like to do next? Now you have successfully started your phone, you will probably want to adapt it to your personal requirements. Use the following guide to quickly locate the most important subjects. If you are unfamiliar with menu-driven devices such as other Gigaset telephones £...
Operating the handset Operating the handset Using the Control key In the following description, the side of the Control key you need to press for each operation is indicated accordingly, e.g. t for "press up on the Control key". The Control key has a number of different functions: With the handset in idle status (without a screensaver) Press briefly to open the handset directory.
Operating the handset Using the keys on the keypad c / Q / *, etc. Press the matching key on the handset. Enter digits or letters. Correcting text entry errors You can correct incorrect characters in the text by navigating to the incorrect entry using the Control key.
Operating the handset Reverting to idle status You can revert to idle status from anywhere in the menu as follows: ¤ Press and hold the End Call key a. ¤ Do not press any key: after 2 minutes the display will automatically revert to idle status.
Operating the handset Using this guide The operating steps are shown in abbreviated form. Example: ‰ ¢ ¢ ¢ Auto Answer ( §Menu§ Settings Handset = on) This illustration represents: Þ Menu ¤ §Menu§ Press the Display key below to open the main menu. ¤...
Menu trees Menu trees Phone menu §Menu§ Open the main menu on your phone by clicking on the right Display key when the handset is in idle status. There are two ways to select a function: Using number combinations ("shortcut") ¤...
Menu trees £ 7-4 Base 7-4-1 Calls List Type 7-4-1-1 Missed Calls Page 59 7-4-1-2 All Calls £ 7-4-2 Music on hold Page 87 £ 7-4-3 System PIN Page 85 £ 7-4-4 Base Reset Page 86 £ 7-4-5 Additional Features 7-4-5-2 Access Code Page 95 £...
Making calls with VoIP and the fixed line network Making calls with VoIP and the fixed line network Making an external call External calls are calls made via the public telephone network (fixed line network) or via the Internet (VoIP). You decide which connection type you want to use for a specific call when you dial the number.
Making calls with VoIP and the fixed line network Please note If you are using a GAP compatible handset other than the Gigaset handsets A58H, S67H, S68H, SL37H, S45 and C45, every call will be made via the standard connection, even if you press and hold the Talk key. If you have activated the option Automatic Fallback to Fixed Line with the £...
Making calls with VoIP and the fixed line network Press the Talk key. The connection is always made via the line with the assigned suffix, regardless of whether you press the Talk key c briefly or press and hold. Example If you enter the number 1234567890#1 and press the Talk key c, the number 1234567890 will be dialed via the first VoIP connection in the configuration.
Making calls with VoIP and the fixed line network If your phone does not have default dialing plans for emergency calls, define the £ rules yourself ( Page 125). Assign them to a connection that you know supports emergency calls. Calls to emergency numbers are always supported by fixed line networks.
Making calls with VoIP and the fixed line network Caller ID When you receive a call from the Internet, the caller's number or the name they have specified is displayed on the screen. When you receive a call from the fixed line network, the caller's number and/or name is displayed on the screen if you have requested Caller ID (CID) from your net- work provider.
Making calls with VoIP and the fixed line network The following is displayed in place of the number: With a call to one of your VoIP phone numbers, the display is provider-depend- ent (examples): Private anonymous External Call For IP1 For IP1 Menu Menu...
Making calls with VoIP and the fixed line network VoIP: Displaying the called party's phone number (COLP) Prerequisites: Your VoIP provider supports COLP (Connected Line Identification Presentation). You may have to ask your provider to activate COLP (contact your VoIP provider for more information).
Making calls with VoIP and the fixed line network Muting the handset You can deactivate the microphone in your handset during an external call. The £ other party will hear music on hold, if activated ( Page 87). Press the Display key to mute the handset. Ç...
VoIP telephony via Gigaset.net Displaying the call duration The duration of each call appears in the display for calls made via a fixed line net- work and VoIP During the conversation, Until about three seconds after the call has ended if you do not replace the handset in the charging cradle.
VoIP telephony via Gigaset.net Opening the Gigaset.net directory Your handset is in idle status. Press and hold. ¤ Open the directory with the s button. ¤ Select Gigaset.net from the directory and press the Talk key c. A connection to the Gigaset.net directory is established. Please note The Gigaset.net directory entry is transferred to a handset when it is registered with the base station, if the handset can send and receive directory entries.
VoIP telephony via Gigaset.net When the wizard has been started the following display will appear (example): Your nickname: 1happyuser Û ¤ Using the keypad, enter the name that you would like to be listed under in the Gigaset.net directory. The name may contain a maximum of 25 characters. ¤...
VoIP telephony via Gigaset.net If it has not been possible to find a matching entry, a corresponding message is dis- played. You have the following options: ¤ §New§ Press the Display key to start a new search. ¤ §Change§ Press the Display key to change the search criteria.
VoIP telephony via Gigaset.net Using other functions Prerequisite: The Hit list is displayed. ¢ q (select entry) §Menu§ The following functions can be selected with q: Copy to Directory Copy the entry to the handset directory. The number and name (abbreviated if necessary, maximum 16 characters) are copied to the directory.
VoIP telephony via Gigaset.net Entering/editing a name §Edit§ Press the Display key. §OK§ Edit name or enter new name (maximum 25 characters) and press You can delete the name with If there is no existing entry with this name in the Gigaset.net directory, the name is saved.
Network services Network services Network services are functions made available by your fixed line network or VoIP provider. Blocking your Caller ID – Anonymous calling Phone number identification can be blocked. Your phone number will not be dis- played when making outgoing calls. You are calling anonymously. Prerequisites: For anonymous calls via your fixed line network connection you need to have requested the relevant service (feature) from your fixed line network provider.
Network services Further network services for fixed line networks The following network services can only be used for making calls via the fixed line network. You will need to request them from your fixed line network provider. ¤ Contact your network provider for further assistance. Functions during a call Initiating ringback You have dialed a number via the fixed line network and can hear the busy tone.
Network services All Calls / No Answer / When Busy §OK§ Select and press (‰ = on). §OK§ Select and press If necessary, enter the number to which the call is to be forwarded. You can specify a fixed line network, VoIP or mobile number for for- warding calls from a VoIP number.
Network services Functions during a call Prerequisite: Your phone will permit two parallel VoIP connections (see Allow 1 £ VoIP call only, Page 118). Consultation calls During an external call: ¢ §Menu§ External Call §OK§ Select and press Enter the number (if necessary the suffix) or copy it from the directory. Press the Talk key.
Network services Accepting a waiting call £ Prerequisite: Call waiting is activated ( Page 54). ¢ §Menu§ Accept Call Waiting You have the option of toggling or holding a conference call. Please note If the first call was an internal call, the internal connection is ended. An internal, waiting call is shown on the display.
Using lists Using lists The options are: Last Number Redial list Calls list Network mailbox using the Last Number Redial list The Last Number Redial list contains the ten numbers last dialed with the handset (maximum 32 numbers). If one of the numbers is in the directory, the corresponding name is displayed.
Using lists Opening lists with the Message key You can use the Message key f to open the following list selection: Calls list £ Network mailbox, Page 67 A separate list is displayed for each network mailbox. Prerequisite: Its number is saved in the base station, it is switched on £...
Using lists Please note Only calls to the receive numbers assigned to your handset are stored in the £ Calls list ( Page 122). If no receive numbers are assigned, all calls will be stored in the Calls list for all handsets.
Using lists List entry Example of a list entry: New Call 01/02 1234567890 Ç 10.10.08 12:14 Menu Status of entry New Call: new missed call. Old Call: entry already read. Call recv.: call answered (in list type All Calls). Entry number 01/02 means e.g.
Using lists Displaying CID information If you have CID, you can display the name and town/city that is registered with your network provider for this number. You have selected a list entry. ¢ §Menu§ Show Name If the name and town/city are not shown, it means that the caller has not requested Caller ID or that Caller ID has been withheld.
Using the directory Using the directory You can save up to 150 entries in your directory (number dependent on the number of individual entries). You can create a personalized directory for your own individual handset. However, £ you can send the list or individual entries to other handsets Page Please note For quick access to a number from the directory (shortcut), you can assign the...
Using the directory Storing a number in the directory ¢ ¢ §Menu§ New Entry §OK§ Enter the number and press §OK§ Enter the name and press Please note £ For information on entering IP addresses, Page To dial a number using a certain line connection each time, you can add the rel- evant line suffix to the number in question (Page 38).
Using the directory Managing directory entries ¢ s (Select entry). Editing entries ¢ §Menu§ Edit Entry §OK§ Edit the number if required, and press §OK§ Edit the name if required, and press Using other functions §Menu§ Press the Display key. The following functions can be selected with q: Use Number Save or modify a saved number and then dial with c or save as a new entry;...
Using the directory Transferring the directory to another handset Prerequisites: The sending and receiving handsets must both be registered to the same base station. The other handset and the base station can send and receive directory entries. ¢ ¢ ¢ s (Select entry) §Menu§...
Using the network mailbox Using the network mailbox Some fixed network providers and VoIP providers offer answer machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP phone number). To record all calls, you should therefore set up network mailboxes for both the fixed line network and for each of your VoIP connections.
Using the network mailbox ¢ ¢ §Menu§ Voice Mail Set Key 1 §OK§ Select and press ‰ §OK§ Select network mailbox and press = on). The selection includes the network mailboxes that belong to a VoIP/fixed line net- work connection and whose phone number is assigned to the handset as a receive number.
Using the network mailbox When you press the Message key f, the following is displayed (example): Net AM : IP1 Ç 1 Network mailbox name. Net AM IP1, ..., Net AM IP6 or Net AM Fixed Line isdisplayed. IP1 ... are the standard names of the corresponding connections. The default names are always displayed regardless of which connection name you specified when configuring via the Web configurator.
ECO DECT: Conserving energy ECO DECT: Conserving energy The base station of your phone is an ECO DECT base station, this means that: The base station and the charging cradle consume less power because they are equipped with a power-saving electrical power adaptor. The reduction of the handset's transmission power is dependent on the hand- set's proximity to the base station.
Setting the alarm clock Setting the alarm clock £ Prerequisite: The date and time have already been set ( Page 14). Activating/deactivating the alarm clock ¢ §Menu§ Alarm Clock §OK§ Activation Select and press (‰ = on). After you activate the alarm clock, the menu for setting the wake-up time opens automatically.
Using multiples handsets Using multiples handsets Registering handsets You can register up to six handsets to your base station. When you register a new Gigaset handset, the base station transfers the Gigaset.net £ entry for the Gigaset.net directory ( Page 48) to its local directory to enable you to use the Gigaset.net directory on your new handset.
Using multiples handsets Please note If six handsets are already registered to the base station, there are two options: The handset with the internal number 6 is in idle status: the handset you wish to register is assigned the number 6. The handset that was previously number 6 is de-registered.
Using multiples handsets Locating a handset ("paging") You can locate your handset using the base station. ¤ £ Briefly press the Registration/Paging key on the base station ( Page All handsets will ring simultaneously ("paging"), even if ringer melodies are switched off.
Using multiples handsets After all the changes are completed: §OK§ Press the Display key to save the input. Press and hold (idle status). You will hear the error tone if an internal number has been assigned twice. ¤ Repeat the procedure with a free number. Changing the name of a handset The names "INT 1", "INT 2", etc.
Using multiples handsets Ending a call Press the End Call key. Please note You can reject an internal call by pressing the End Call key . Other handsets will continue to signal an internal "group call". If the called handset is not answered, the busy tone sounds after approx. 3 minutes.
Using multiples handsets Initiating internal consultation call, conference call You are talking to an external participant (via fixed line network or VoIP) and can call an internal participant at the same time to hold a consultation call. Prerequisite: You are conducting an external call. Open the list of registered handsets.
Using multiples handsets Accepting/rejecting call waiting during an internal call If you receive an external call during an internal call, you will hear the call waiting tone (short tone). With Caller ID, the caller's number or name will appear in the dis- play.
Handset settings Handset settings Your handset is preconfigured, but you can change the settings to suit your individual require- ments. Changing the date and time Please note The address of a time server on the Internet is stored on your telephone. The date and time are taken from this time server provided that the base station is con- nected to the Internet and synchronization with the time server is activated £...
Handset settings Parts of the menu are not displayed in the language selected ..and three or more handsets are registered on your base station. A language that is not one of the standard languages for the base station (= English (North Amer- ica), Français (Amér.
Handset settings Info Services Approx. 10 seconds after the handset returns to idle status, a digital clock and (if available) text information from the Internet appear in the display (e.g. weather reports, RSS feeds). The text information is displayed below the clock as a scroll- ing message.
Handset settings Quickly accessing functions § § function (open the Last Number Redial list) is preset on the left Display key of your handset. You can change the configuration, i.e. assign a different function to the Display key. To start the function, you then simply need to press the button. Changing the assignment of the Display key ¤...
Handset settings Adjusting the volume via the menu Briefly press up on the Control key. §OK§ Call VolumeSelect and press Earpiece Volume / Handsfree Volume §OK§ Select and press §OK§ Adjust the volume and press Press and hold (idle status). Please note £...
Handset settings Setting the ringer melody Set different ringer melodies for external calls, internal calls and the alarm clock. Briefly press up on the Control key. Ringer Melody §OK§ Select and press External Calls / Internal Calls / Alarm Clock §OK§...
Handset settings Activating/deactivating advisory tones Your handset uses various advisory tones to tell you about different activities and statuses. Key click: every key press is confirmed. Confirmation tone (ascending tone sequence): at the end of an entry/setting and when a new entry arrives in the Calls list Error tone (descending tone sequence): when you make an incorrect entry Menu end tone: when scrolling to the end of a menu You cannot deactivate the confirmation tone for placing the handset in the base...
Setting the base station via the handset Setting the base station via the handset The base station settings are performed using a registered Gigaset A58H handset. Some settings can also be carried out via the base station Web configurator. The ú icon identi- fies functions that you can perform via the Web configurator.
Setting the base station via the handset Restoring the base station to the factory settings Resetting the base station via the menu Each individual setting is reset, in particular: VoIP settings such as VoIP provider and account data and DTMF settings £...
Setting the base station via the handset Activating/deactivating music on hold ¢ ¢ §Menu§ Settings Base Music on hold §OK§ Select and press to activate or deactivate the music on hold (‰ = on). Setting default connection You can make settings according to whether you want to make calls via VoIP or the fixed line network as standard.
Setting the base station via the handset Entering a local area code ¢ ¢ ¢ §Menu§ Settings Base Telephony §OK§ Area Code Select and press Enter a local area code (permitted characters (maximum 3) are "*", "#") §OK§ and press Press and hold (idle status).
Setting the base station via the handset Starting the firmware update manually ¢ ¢ §Menu§ Settings Base Firmware Update §OK§ Select and press §OK§ Enter the system PIN and press The base station is connected to the Internet. §Yes§ Press the Display key to start the firmware update. Please note The firmware update can last up to 3 minutes.
Making VoIP settings on the handset Making VoIP settings on the handset To use VoIP, you must set a few parameters for your phone. You can make the following settings using your handset. Download the general access data for your VoIP provider from the Gigaset con- figuration server and store it on your phone.
Making VoIP settings on the handset If only one provider is available, the countries and providers lists are not displayed. Only the name of this provider will then appear in the display. To start the down- §OK§ load, confirm with ú...
Making VoIP settings on the handset Setting the phone's IP address in LAN The base station requires an IP address in order to be "recognized" by the LAN (the router). The IP address can be assigned to the base station automatically (by the router) or manually.
Making VoIP settings on the handset Viewing/changing the subnet mask You can only change the subnet mask if you have deactivated dynamic assignment. 255.255.255.0 is the default. ¢ ¢ ¢ §Menu§ Settings Base Local Network §OK§ Enter the system PIN and press Subnet Mask §OK§...
Making VoIP settings on the handset Activating/deactivating the display of VoIP status messages If the function is activated, a VoIP status code for your service provider is displayed. Activate the function if, for example, you have problems with VoIP connections. You will receive a provider-specific status code, which supports the service when the problem is analyzed.
Operating the base station on the PABX Operating the base station on the PABX The following settings are only necessary when your PABX requires them; see the PABX user guide. The settings only affect fixed line network connections. Changing the dialing mode You can set the dialing mode.
Operating the base station on the PABX If an access code is set, the following applies: The access code is added automatically when dialing from the Calls list and when dialing emergency numbers. When dialing manually and dialing numbers from the directory, you must add the access code yourself.
Setting the phone with the PC Setting the phone with the PC The Web configurator is the Web interface for your phone. It allows you to select the settings for your phone's base station via your PC's Web browser. The Web configurator on your phone provides you with the following options: Configure your phone access to the local network (IP address, gateway to the Internet).
Setting the phone with the PC Establishing a connection via the IP address: ¤ Establish the telephone's current IP address on the handset: You can see the phone's current IP address in the handset display by briefly pressing the Registration/Paging key on the base station. Your phone's IP address can change if you have activated dynamic IP address £...
Setting the phone with the PC Logging in, setting the Web configurator language Once you have successfully established the connection, the Login Web page is dis- played in the Web browser. You can select the language you want the menus and Web configurator dialogues to be displayed in.
Setting the phone with the PC Using the Web pages The Web pages contain the UI elements displayed in Figure 2. Navigation area Working area Buttons Menu bar Figure 2 Example of the structure of a Web page Menu bar In the menu bar, the Web configurator menus are displayed in the form of tab pages.
Setting the phone with the PC Please note £ An overview of the Web configurator menu Page Navigation area In the navigation area, the functions of the menu selected in the menu bar £ Page 100) are listed. If you select a function, the associated page opens in the working area with infor- mation and/or fields for your inputs.
Setting the phone with the PC Applying changes As soon as you have made your change on a page, activate the new setting on the phone by selecting Set. If your input in a field does not comply with the rules for this field, an appropriate error message is displayed.
Setting the phone with the PC Setting the phone with the Web configurator You can make the following settings using the Web configurator: £ Connect your phone to the local network ( Page 104). Configuration for telephony: – Enter settings for the VoIP provider and configure or activate/deactivate VoIP £...
Setting the phone with the PC Configuring the IP Assigning the IP address Select the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations of the individual compo- £...
Setting the phone with the PC Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.
Setting the phone with the PC Entering an HTTP proxy server (only when connected to an internal company network) Direct connections between network participants and the Internet are often not permitted within internal company or organization networks (intranet). In such cases, all HTTP calls from the network are "transferred"...
Setting the phone with the PC Configuring telephone connections You can configure up to eight numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You need to set up a VoIP account with a VoIP provider for each VoIP phone number. You must save the access data for each account and for the relevant VoIP provider in the phone.
Setting the phone with the PC Suffix Line suffix that you have to add to the phone number of an outgoing call to allow the account assigned to the suffix to be used as the sending account. Example If you dial 123456765#1, the connection will be made and billed through the first VoIP account, regardless of the VoIP number you have assigned to your handset as the send number and whether you briefly press/press and hold the Talk key.
Setting the phone with the PC The areas £ General Provider Data ( Page 112) and £ Network ( Page 113) can be shown and hidden by selecting the Show Advanced Settings and Hide Advanced Settings buttons. You must enter the VoIP provider's general access data in these areas. You can £...
Setting the phone with the PC Please note If the message Download of settings not possible! File is corrupt! appears, no data will be loaded onto the phone. Possible causes of this are: The incorrect code has been entered (e.g. upper/lower case rules have not been followed).
Setting the phone with the PC Please note After the first download of the VoIP provider settings, your phone will check daily whether a newer version of the file for your VoIP provider is available via the Inter- £ net on the Gigaset configuration server ( Page 91).
Setting the phone with the PC Area: General Provider Data If you have downloaded the general settings for the VoIP provider from the Gigaset £ configuration server ( Page 109), then the fields in this area will be preset with the data from the download.
Setting the phone with the PC Area: Network Please note If you have downloaded the general settings for your VoIP provider from the £ Gigaset configuration server ( Page 110), then some fields in this area will be preset with the data from the download (e.g. the settings for the STUN server and outbound proxy).
Setting the phone with the PC STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server. The repeat is required so that the entry of the phone in the tables of the STUN server is retained.
Setting the phone with the PC Saving settings on the phone ¤ Select Set to save the changes. £ The Connections list will be shown after saving ( Figure 3 Page 107). To discard the changes: ¤ Select the Cancel button. If all fields are to be reset to the default settings: ¤...
Setting the phone with the PC Configuring the Gigaset.net connection Your phone is assigned a Gigaset.net phone number by default. As soon as you have connected your phone to the Internet, you can make calls using the Gigaset.net and receive calls from other Gigaset.net subscribers, provided that your Gigaset.net connection has been activated.
Setting the phone with the PC Optimizing voice quality for VoIP connections You can make general and connection-specific settings to improve the voice qual- ity for VoIP telephony. ¤ ¢ ¢ Open the following Web page: Settings Telephony Audio. The voice quality for VoIP connections is mainly determined by the voice codec used for transferring the data and the available bandwidth of your DSL connection.
Setting the phone with the PC Area: Settings for Bandwidth The settings in this area influence all VoIP connections (VoIP phone numbers). Allow 1 VoIP call only You can usually make two VoIP calls at the same time on your phone. If, however, your DSL connection has a narrow bandwidth, there may be problems if two VoIP calls are made at the same time.
Setting the phone with the PC Specify whether the received volume range is too high or too low. The following options are available: Voice/earpiece volume is too high. Activate this option to reduce the volume by 6 dB. Normal The voice/earpiece volume does not need to be raised/lowered. High Voice/earpiece volume is too low.
Setting the phone with the PC Area: Settings for Codecs To save additional bandwidth and transmission capacity, on VoIP connections that use the G.729 codec you can suppress the transmission of voice packets in pauses ("Silence Suppression"). Then, instead of the background noises in your environ- ment, your caller hears a synthetic noise generated in the receiver.
Setting the phone with the PC Setting the telephone's default connection The default telephone connection defines which line type (VoIP or fixed line net- work) will be used to dial numbers when you briefly press the c Talk key. The default connection is applied to all registered handsets.
Setting the phone with the PC Assigning send and receive numbers to handsets You can assign up to eight phone numbers on your phone: your fixed line network number, your Gigaset.net number and six VoIP numbers. You can assign as many of these numbers as you like to each handset as receive numbers.
Setting the phone with the PC Please note If a VoIP phone number that has been assigned to a handset as a send number is deleted, the handset will automatically be assigned the first configured VoIP phone number. Calls made to a number that is not assigned to a handset as a receive number will not be signaled on any handset.
Setting the phone with the PC Entering your own area code, activating/deactivating an automatic area code for VoIP On the base station, save the complete code (with international code) for the area in which you are using the phone. For VoIP calls you must generally always dial the area code – even for local calls. You can save the need to dial the area code for local calls by setting your phone to prefix £...
Setting the phone with the PC Defining dialing plans – cost control You can define dialing plans to reduce costs: You can define the connection (one of your VoIP accounts, the fixed line network) through which calls to specific numbers should be made and paid for. If you enter just a few digits (e.g.
Setting the phone with the PC Connection Type The list shows all the VoIP connections that you have configured as well as your fixed line network connection. It also displays the name assigned to each connec- tion. ¤ From the list, select the connection via which the number or numbers that start with the specified sequence of digits should be dialed.
Setting the phone with the PC Deleting dialing plans ¤ Select Delete next to the dialing plan you wish to delete. The dialing plan is deleted from the list immediately. The space in the list is released. Please note Predefined dialing plans set as defaults (for emergency numbers) cannot be deac- tivated and cannot be deleted.
Setting the phone with the PC Entering numbers ¤ Enter the network mailbox number in the Call number column after the desired connection. With some VoIP providers your mailbox number will be downloaded together £ with the general VoIP provider data ( Page 110), saved to your base station and displayed under Call number.
Setting the phone with the PC Defining Flash key functions for VoIP (hook flash) Your VoIP provider may support special performance features. To make use of these features, your phone needs to send a specific signal (data packet) to the SIP server. You can assign this "signal"...
Setting the phone with the PC Preferred Refer To Define the protocol (the contents of the "Refer To" information) that should be used with preference when forwarding calls: Target’s contact info This protocol is recommended for "closed" networks (internal company and business networks).
Setting the phone with the PC Area Listen ports for VoIP connections Use random ports Click No if you want the phone to use the ports specified in the fields SIP port and RTP port. Click Yes if you do not want the phone to use fixed ports for SIP port and RTP port, but rather to use any free ports from predefined ranges of port numbers.
Setting the phone with the PC Messaging Your Gigaset A580 IP base station has messaging functions that can be used via a messaging capable handset, e.g. a Gigaset S67H, S68H, SL37H or C47H handset, which you can register to your base station. The following messaging functions are available: Messenger functions The messenger client in your base station enables instant messaging (immedi-...
Setting the phone with the PC ¤ In the Messenger Account field, select whether you wish to use the Gigaset.net Jabber server or another provider's message server (Other). The access data for Gigaset.net is already stored in the base station. It is dis- played in Jabber ID, Authentication password and Jabber server.
Setting the phone with the PC Please note Do not select the option "Create new account". Your Gigaset.net Jabber account has already been created in Gigaset.net. The option "SSL connection" must be deactivated in the Jabber client. ¤ Now you can enter Gigaset.net subscribers as contacts (buddies). For the Jabber ID of each subscriber, enter the subscriber's Gigaset.net number with "@jabber.gigaset.net"...
Setting the phone with the PC Configuring info services/activating idle display You can configure your registered Gigaset A58H handsets to display customized text information (e.g. weather reports, RSS feeds) in the idle display. To do this you £ must set the Info Services screensaver on the handset ( Page 79).
Setting the phone with the PC Changing internal handset numbers and names Each handset is automatically assigned an internal number (1 to 6) and an internal £ name ("INT 1", "INT 2", etc.) when it registers with the base station ( Page 71).
Setting the phone with the PC Please note You can find information on the vCard format (vcf ) on the Internet, e.g. at: www.en.wikipedia.org/wiki/VCard or www.de.wikipedia.org/wiki/VCard (You can set the display language at the bottom left-hand side in the naviga- tion area of the Web page.) To transfer a handset directory (vcf file) saved on the PC that contains numerous entries to a Microsoft Outlook™...
Date (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T" (example: 2008-01-12T11:00). §§8§§ Identification as VIP (X-SIEMENS-VIP:1) Other information that a vCard may contain is not entered into the handset direc- tory. Example for an entry in vCard format: BEGIN:VCARD VERSION:2.1...
Setting the phone with the PC Area VoIP Status ¤ Select Yes after Show VoIP status on handset to activate the status message dis- play. If you select No, no VoIP status messages are displayed. ¤ Select Set to save the changes. Please note This user guide contains a table with possible status codes and their definitions, £...
Setting the phone with the PC Firmware update from local firmware file In extraordinary circumstances you may receive, for example, a firmware file from Service that you can upload from your PC to your telephone (e.g. because the firmware update via the Internet did not work). Prerequisite: A Web server is running on the local PC (e.g.
Setting the phone with the PC Copying the date/time from time server The date and time are shown in the idle display of registered handsets. They are important, for example, for stating the correct time in the Calls list and for the "alarm clock"...
Setting the phone with the PC Please note The default time server "europe.pool.ntp.org" will remain stored in the base sta- tion even if you overwrite it. If you delete your time server from the Time Server field and synchronization is still activated, the base station will continue to syn- chronize with the default time server.
Getting help with your phone Getting help with your phone Questions and answers If you have any questions about the use of your phone, you can contact us 24/7 at www.gigaset.com/customercare. The table below contains a list of common prob- lems and possible solutions.
Getting help with your phone You cannot hear a ringer melody/dialing tone from the fixed line network. The phone cord supplied has not been used or has been replaced by a new cord with the wrong pin connections. ¥ £ Please always use the phone cord supplied or ensure that the pin connections are correct when purchasing from a retailer ( Page...
Getting help with your phone ¥ You cannot make calls via VoIP. SIP registration failed is displayed. First wait a few minutes. This is often a short-term event that corrects itself after a short time. The message may still be displayed for the following reasons: 1.
Getting help with your phone No firmware update or VoIP profile download is carried out. 1. If Not possible, try later. is displayed, the VoIP connections may be busy or a download/ update is already being carried out. ¥ Repeat the process at a later time. ¥...
Getting help with your phone Using VoIP status codes If you have problems with your VoIP connections, activate the Status on HS func- £ tion ( Page Page 138). You will then receive a VoIP status code that will sup- port you during the problem analysis.
Getting help with your phone Status Meaning code 0x413 Message is too long. 0x414 URI is too long. 0x415 Query format is not supported. 0x416 URI is faulty. 0x420 Incorrect ending 0x421 Incorrect ending 0x423 The requested service is not supported by the VoIP provider. 0x480 The dialed number is temporarily unavailable.
Getting help with your phone Status Meaning code 0x503 The query can currently not be processed by the receiving device or the proxy because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.
Getting help with your phone Checking service information You may need the service information of your phone (base station and handset) for Customer Service. Base station service information Prerequisite: You are conducting an external call. The connection has been estab- lished for at least 8 seconds.
Protecting our environment Protecting our environment Our environmental mission statement We, Gigaset Communications GmbH, bear social responsibility and are actively committed to a better world. Our ideas, technologies and actions serve people, society and the environment. The aim of our global activity is to secure sustainable life resources for humanity.
Appendix Appendix Caring for your phone Wipe down the base station and handset with a damp cloth (no solvents) or an anti- static cloth. Never use a dry cloth. This can cause static. Contact with liquid If the handset comes into contact with liquid: Switch the handset off and remove the batteries immediately.
Appendix Handset operating times/charging times The operating time of your Gigaset depends on the capacity and age of the batter- ies and the way they are used. (All times are maximum possible times). Capacity (mAh) approx. 1000 Standby time (hours) Talktime (hours) Operating time for 1.5 hrs of calls per day (hours) Charging time, base station (hours)
Appendix General specifications Interfaces Fixed line network, Ethernet No. of channels 60 duplex channels Radio frequency range 1880–11900 MHz Duplex method Time multiplex, 10 ms frame length Channel grid 1728 kHz Bit rate 1152 kbit/s Modulation GFSK Language code 32 kbit/s Transmission power 10 mW, average power per channel Range...
Appendix Writing and editing text The following rules apply when writing text: Use t s to move the cursor to the right or left. Characters are inserted to the left of the cursor. The first letter of the name of directory entries is automatically capitalized, fol- lowed by lower case letters.
Industry Canada Certification Industry Canada Certification Operation is subject to the following two conditions (1) this device may not cause interfer- ence, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. NOTICE: The Industry Canada label identifies certified equipment.
FCC / ACTA Information The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. A copy of the supplier's Declaration of Conformity (SDoC) is available at this Internet address: www.gigaset.com/docs.
FCC / ACTA Information Power Outage: In the event of a power outage, your cordless telephone will not operate. The cordless tele- phone requires electricity for operation. You should have a telephone that does not require electricity available for use during power outages. Notice: The installation of the base unit should allow at least 8 inches between the base and persons to be in compliance with FCC RF exposure guidelines.
FCC / ACTA Information a.) When the power cord is damaged or frayed. b.) If liquid has been spilled into the product. c.) If the product has been exposed to rain or water. d.) If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjust- ment of other controls may result in damage and may require extensive work by a qualified technician to restore the product to normal operation.
Service (Customer Care) Service (Customer Care) Customer Care Warranty for Cordless Products To obtain Customer Care Warranty service, product operation information, or for problem resolution, call: 1-866 247-8758 Toll Free: End-user limited warranty This product is covered by a one year limited warranty. Any repair replacement or warranty service, and all questions about this product should be directed to: 1-866 247-8758.
Service (Customer Care) of Gigaset NAM and which the Product is not specified to tolerate, including damage caused by mishandling or blown fuses. – Products which have had warranty stickers, electronic serial number and/or serial number label removed, altered, rendered illegible or fraudulently applied to other equipment. –...
Service (Customer Care) 7. DISCLAIMER OF WARRANTIES GIGASET NAM AND ITS SUPPLIERS PROVIDE THE PRODUCT AND SUPPORT SERVICES (IF ANY) AS IS AND WITH ALL FAULTS. THE LIMITED WARRANTY IS IN LIEU OF ANY OTHER EXPRESS WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION OR PACKAGING EXCEPT FOR THE LIMITED WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IS IN LIEU OF ANY IMPLIED OR STATUTORY WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OF...
Gigaset A580 IP – free software Gigaset A580 IP – free software Your Gigaset A580 IP's firmware includes free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright. You will find the license text in its original Eng- lish version on the pages that follow.
Gigaset A580 IP – free software GNU LESSER GENERAL PUBLIC LICENSE Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed.
Gigaset A580 IP – free software the reason we use the ordinary General Public License for many libraries. However, the Lesser license provides advantages in certain special circumstances. For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a de-facto standard.
Gigaset A580 IP – free software c) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License. d) If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility, other than as an argument passed when the faci- lity is invoked, then you must make a good faith effort to ensure that, in the event an applica- tion does not supply such function or table, the facility still operates, and performs whatever...
Gigaset A580 IP – free software Whether this is true is especially significant if the work can be linked without the Library, or if the work is itself a library. The threshold for this to be true is not precisely defined by law. If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and small inline functions (ten lines or less in length), then the use of the object file is unrestricted, regardless of whether it is legally a derivative work.
Gigaset A580 IP – free software b) Give prominent notice with the combined library of the fact that part of it is a work based on the Library, and explaining where to find the accompanying uncombined form of the same work.
Gigaset A580 IP – free software 14. If you wish to incorporate parts of the Library into other free programs whose distribution conditions are incompatible with these, write to the author to ask for permission. For software which is copyrighted by the Free Software Foundation, write to the Free Software Foundation; we sometimes make exceptions for this.
Glossary Glossary ADSL Asymmetric Digital Subscriber Line Special form of DSL. Application Layer Gateway NAT control mechanism of a router. Many routers with integrated NAT use ALG. ALG lets the data packets in a VoIP con- nection pass and adds the public IP address of the secure private network. The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.
Glossary Call forwarding = CF Automatic forwarding (CF) of a call to a different telephone number. There are three kinds of call forwarding: CFU, Call Forwarding Unconditional CFB, Call Forwarding Busy CFNR, Call Forwarding No Reply £ Call forwarding Chatting Form of communication on the Internet.
Glossary DHCP Dynamic Host Configuration Protocol Internet protocol which regulates the automatic assignment of IP addresses Network subscribers. The protocol is made available in the network by a server. A DHCP server can, for example, be a router. The phone contains a DHCP client. A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block.
Glossary DTMF Dual Tone Multi-Frequency Another description for dual tone multi-frequency dialing (DTMF). Dynamic IP address A dynamic IP address is assigned to a network component automatically via DHCP. The dynamic IP address for a network component can change every time it regis- ters or at certain time intervals.
Glossary Full duplex Data transmission is a mode in which data can be sent and received at the same time. G.711 a law, G.711 μ law Standard for a Codec. G.711 delivers a very good voice quality that corresponds to that in the ISDN fixed line.
Glossary Headset Combination of microphone and headphone. A headset makes handsfree talking more convenient. There are headsets available that can be connected to the hand- set by a cable. HTTP Proxy Server via which the Network subscribers can process their Internet traffic. Uses one Infrastructure network to connect several...
Glossary IP address A unique address for a network component within a network based on the TCP/IP protocols (e.g. LAN, Internet). On the Internet, domain names are usually assigned instead of IP addresses. assigns the corresponding IP address to the domain name.
Glossary Maximum Receive Unit Defines the maximum user data volume within a data packet. Maximum Transmission Unit Defines the maximum length of a data packet that can be carried over the network at a time. Music on hold Music that is played while you are on a Consultation call or Toggling.
Glossary Paging (handset search) A base station function to locate registered handsets. The base station establishes a connection to every registered handset. The handsets start to ring. Paging is acti- vated by briefly pressing the button on the base station and is deactivated by briefly pressing the same button again.
Glossary Quality of Service (QoS) Quality of service Describes the Quality of Service in communication networks. Differentiations are made between various Quality of Service classes. QoS influences the flow of data packets on the Internet, e.g. by prioritizing data packets, reserving bandwidth and data packet optimization. In VoIP networks, QoS influences the voice quality.
Glossary Ringback when the call is not answered = CCNR (Completion of Calls on No Reply). If a participant does not respond when called, a caller can arrange an automatic ringback. As soon as the destination phone has completed a call and is free again, the caller is rung back. This feature must be supported by the exchange.
Glossary Symmetric NAT A symmetric NAT assigns different external IP addresses and port numbers to the same internal IP addresses and port numbers – depending on the external target address. Transmission Control Protocol Transport protocol. Session-based transmission protocol: it sets up, monitors and terminates a connection between sender and recipient for transporting data.
Glossary User identification Name/number combination for access, e.g. to your VoIP account. Voice codec £ Codec. VoIP Voice over Internet Protocol Telephone calls are no longer placed and transmitted over the telephone network but over the Internet (or other IP networks). VoIP provider A VoIP, SIP or Gateway provider...