Step 5
Ask the operator to print a Detail Report of the hardware errors
listed. The command is (where MMddhhmmyy is month, day, hour,
minute, year):
errpt -a -d tOl -d hOO -sMMddhhmmyy I print
ARE THE HARDWARE ERRORS RELATED TO THE
HARDWARE YOU SERVICE?
NO
Ask the customer to follow the procedure for resolving the
type of errors listed.
YES
Continue on the next page.
(6/88) Problem Isolation Charts
3-0090-5