Important Buttons; Load Parameters - VeriFone VX 820 Duet Installation Instructions Manual

Verifone VX 820 DUET - Terminal User Guide
Go to www.eftpos.co.nz/mynewterminal to print a one page Quick User Guide that can
be displayed in your back office for quick reference

Important buttons

Logon
•
Select 'Menu'
•
Scroll up or down until 'Logon' is
displayed
•
Select 'Logon'
•
The terminal will print a receipt that will
indicate whether the logon has been
successful or not

Load Parameters

Used to apply changes or load latest
available software version:
•
Select 'Menu'
•
Scroll up or down until 'Load Params' is
displayed
•
Select 'Load Params'
•
The terminal will go into a logged off
state and display 'Parameter Download
Please Wait Or Press to Cancel'
•
The terminal will then display
'Parameter Download Successful' and
return to the idle screen in a logged on
state
•
If any updates or changes were applied
the terminal will reboot before returning
to the idle screen
8
Changing Paper Rolls
•
Gently pull UP the lid release found on
the top of the paper cutter bar
•
Remove the old roll or core
•
Drop the new paper roll into place,
ensuring that the paper is pulling
towards you, out from under the roll
•
Leave a small amount of paper out
past the cutter bar
•
Close the lid firmly
•
To auto feed paper press #
Purchase
•
Select 'Menu'
•
Select 'Purchase'
•
Type in Purchase amount
•
Select 'Accept Amount' or press green
ENTER key
•
Customer swipes card or inserts chip
card
•
Customer selects account, enters PIN
and presses green ENTER key
•
Merchant copy of receipt will print
automatically
•
Press any key or wait for terminal to
prompt whether to print Customer
receipt
•
If 'Yes' is selected the Customer receipt
will print, if 'No' is selected the terminal
will return to the idle screen