VeriFone VX 820 DUET How-To
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VeriFone VX 820 DUET How-To

VeriFone VX 820 DUET How-To

How to surcharge
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Summary of Contents for VeriFone VX 820 DUET

  • Page 1 How to Surcharge...
  • Page 2 Surcharge Merchants have the ability to charge customers an additional fee for paying by debit or credit cards – surcharging. The surcharge can be either a fixed fee or a percentage fee based on the value of the transaction. A surcharge fixed fee amount that is greater than $3 or a percentage amount greater than 15% is prohibited by the terminal.
  • Page 3 3.4 surcharge setup step 1 Press the [FUNCTION] key on the touch screen. step 2 Using the keypad, enter [5] [6] and press [SELECT]. step 3 Select option 4. Merchant Options and press [SELECT]. step 4 Use the arrows on the touch screen to highlight the Merchant you wish to change the surcharge values for and press [SELECT].
  • Page 4 step 5 Select option 2. Surcharge press [SELECT]. step 6 Press [ENABLE] to add the merchant to the All Merchant surcharge value group, or Press [DISABLE] to enter individual surcharge values. Note: Select All Merchants in step 4 to charge the individual surcharge values for merchants that have the All Merchant option enabled.
  • Page 5 step 9 Press [ENABLE] to enable the prompt during a EFTPOS transition. Press [DISABLE] to remove the prompt. step 10 Scroll to the card type. For example 2. Visa CR then press [SELECT]. step 11 Press [YES] to ACCEPT these types of cards on your terminal. Press [NO] to cancel and return to the home screen.
  • Page 6 step 12 Press [YES] to set up SURCHARGE for these types of cards on your terminal. Press [NO] to cancel and return to the home screen. step 13 Choose whether you want the surcharge amount to be a fixed fee or a % of the total then press [SELECT].
  • Page 7 step 15 Check the confirmation screen and press [YES] to confirm or [NO] to cancel. step 16 Repeat these steps for each card type, account type and surcharge method you want applied. Press [CANCEL] to exit the menu. A report will print listing each card type your terminal accepts and the fixed amount or percentage fee that applies where.
  • Page 8 HICAPS Help Desk 1300 650 852 www.hicaps.com.au ©2017 National Australia Bank Limited ABN 12 004 044 937 22840 ©2017 HICAPS Pty Ltd ABN 11 080 688 866 A140071-1217...

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