Mail Order Telephone Order (Moto); Menu Settings - VeriFone VX 820 Duet Installation Instructions Manual

Mail Order Telephone Order
(MOTO)
•
Select 'Menu'
•
Scroll up or down until 'MOTO' is
displayed
•
Select 'MOTO'
•
Select 'Telephone Order' or 'Mail Order'
•
Type in purchase amount and press
green ENTER Key
•
Type in credit card number and press
green ENTER key
•
Type in expiry date (MMYY) and press
green ENTER key
•
Telephone Order only – Type in CVV
and press green ENTER key
•
If no CVV is present leave blank and
press green ENTER key
•
Select a reason for no CVV from the
list and press green ENTER key. The
three reasons for no CVV are:
- No CVV on card
- CVV not readable
- CVV bypassed
•
Merchant copy of receipt will print
automatically
•
Press any key or wait for terminal to
prompt whether to print Customer
receipt
- If 'Yes' is selected the Customer
receipt will print
- If 'No' is selected the terminal will
return to the idle screen

Menu Settings

Use this functionality to hide or change the
order of options on the main menu:
•
Select 'Menu'
•
Scroll up or down until 'Utility' is
displayed
•
Select 'Utility'
12
•
Scroll up or down until 'Menu Settings'
is displayed
•
Select 'Menu Settings'
Menu Settings – Change Order of
Options
•
Select 'Change Menu'
•
Scroll up or down until the option you
wish to move is highlighted
•
Select the hand icon on screen or
press the green ENTER key
•
Use the Scroll up or down keys to
move the option up or down the menu
until it is in the location you wish
•
Select the return icon or press the
green ENTER key
•
Press red CANCEL key to exit
•
Terminal will display 'Save New Menu
Changes?'
•
Select 'Yes' to save
Menu Settings – Hide Options
•
Select 'Change Menu'
•
Scroll up or down until the option you
wish to hide is highlighted
•
Select the light bulb icon on screen or
press the yellow BACK key, the option
will be greyed out
•
Repeat the last two steps above until
all options you wish to hide are greyed
out
•
Press red CANCEL key to exit
•
Terminal will display 'Save New Menu
Changes?'
•
Select 'Yes' to save
Menu Settings – Reset Menu
•
Select 'Reset Menu' to restore standard
Menu order and options