VeriFone VX820 User Manual
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- User manual (64 pages) ,
- Installation manual (36 pages) ,
- Manual manual (33 pages)
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Summary of Contents for VeriFone VX820
- Page 1 VX820 User Manual Date: 16/03/17 Version 1.0.0 Copyright © Adyen B.V. 2017 Simon Carmiggeltstraat 6 - 50 1011 DJ Amsterdam The Netherlands www.adyen.com...
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Page 2: Table Of Contents
Table of Contents Getting started VX820 Provided components Getting started Boarding the terminal - VX820 Boarding with the Adyen App. Basic functionality VX820 Standalone payment 3.1.1 Shift and end-of-day reports Special payment functions menu Normal payment Manual entry payment Refund... -
Page 3: Getting Started Vx820
Here we describe how to set up, configure and use the Verifone VX820 Wi-Fi payment devices as stand-alone payment devices. VX820 Getting started VX820 Verifone VX820 Supported payment cards Provided components VX820 payment terminal Power supply Getting started Set up your device correctly before you start using: Page | ©... -
Page 4: Boarding The Terminal - Vx820
Choose WIFI Enter the IP address of the terminal. Ensure the WiFi-connected mobile device is connected to the same local network as the VX820. Add device to begin the boarding process. During the boarding process the terminal reboots. After the process is complete the terminal is ready to use. -
Page 5: Standalone Payment
Standalone payment To process a standard payment transaction, do the following: Press on the keypad or tap Start on the screen. Enter the transaction amount, then press Hand over the device to the shopper. The shopper inserts (cards with chip) or swipes (cards without chip) their card. Depending on the card, the shopper is prompted to to enter their PIN code, place a signature or do nothing. -
Page 6: Special Payment Functions Menu
Press The transaction then follows the normal flow. Maintenance - VX820 Inspecting device security - VX820 Adyen makes use of secure, certified payment terminals. The integrity of these devices is crucial, as they process sensitive card data. Please make sure you and your store staff do the following: Verify your device looks like the pictures in this manual. -
Page 7: Admin Menu - Vx820
To enter the terminal admin menu, press + . 9 Enter the Admin PIN code (contact the Adyen POS Support Team The admin menu is displayed. Admin menu functions - VX820 Menu option Description Power off terminal Powers off the terminal. Print totals (Only available on standalone terminals) Generates a receipt showing the total processed amount per currency per card type. -
Page 8: Network Config
Menu option Description Additional details. Versions info Information includes firmware and software version, OS version, kernel version, card slot version etc. Print config Prints the terminal configuration overview. This option applies only when a printer is connected to the terminal and to standalone terminals with integrated printer Delete config Deletes the current terminal configuration. -
Page 9: Vx820 Technical Specifications
VX820 technical specifications Processor 400 MHz, ARM11 32-bit RISC Security SSL v.3.0, 3DES encryption, processor Master/Session and DUKPT key management; VeriShield file authentication; PCI PTS 3.X approved Memory 160 MB (128 MB of Flash, 32 MB of Physical Length: 173 mm (6.81 in.);... -
Page 10: Troubleshooting And Support Vx820
(Visa 1, Visa 2 and others), and synchronous protocols (including ISO 8583/ SDLC) Troubleshooting and support VX820 In case of a malfunction: Check our troubleshooting section for articles that may help you find a solution for the issue.
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