The VeriFone VX 805 keypad may not accept manual card entry if the Credit Card Information screen appears grayed out. In this case, press the red key on the keypad, then click OK to the message that appears in CRE before proceeding with manual entry.

This answer is automatically generated

Summary of Contents for VeriFone VX 805

Page 1 VX 805 Reference Guide VeriFone Part Number DOC280-004-EN-A, Revision A...
Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
Page 3: Table Of Contents
VX 805 ........... . . 19 Connecting to Another VeriFone Terminal ......20 RS232 Connection Using an External Power Brick .
Page 4 File Group Permissions......... 76 Download an Operating System Update Provided by VeriFone ..76 File Authentication for Back-to-Back Application Downloads .
Page 5 Build a VeriFone.zip File ........
Page 6 ........145 N DE X VX 805 R EFERENCE...
Page 7: Preface
Chapter Using the Terminal Keys. Explains the operational features of the VX 805 unit and describes how to use the VX 805 keys to perform all the data entry or Terminal Manager tasks described in this manual. Chapter Verix Terminal Manager.
Page 8: Related Documentation
REFACE Related Documentation Related To learn more about the VX 805, refer to the following set of documents: Documentation VX 805 Certifications and Regulations Sheet VPN - DOC280-001-EN-A VX 805 Quick Installation Guide VPN - DOC280-002-EN-A VX 805 Installation Guide...
Page 9: Guide Conventions
Joint Europay, MasterCard and Visa Standard Liquid Crystal Display MSAM Multiple Secure Access Module Operating System Personal Identification Number Point-of-Sale Secure Access Module Smart Card (Integrated Chip Card) Secure Digital Ship Release User Interface Universal Serial Bus VX 805 R EFERENCE UIDE...
Page 10 REFACE Guide Conventions VX 805 R EFERENCE UIDE...
Page 11: Hapter
VeriShield Protect. The VX 805 securely and efficiently handles credit and PIN-based debit cards with a vertical mag-stripe reader, secure PIN entry capability, and smart card. The VX 805 is EMV Level 1 and 2 Type Approved, offering the most reliable security available for EMV markets.
Page 12: Features And Benefits
(AES, DES, 3DES, RSA) and key management schemes, including single and 3DES Master Session, single, and 3DES Derived Strong Feature Set • Ensures uncompromising reliability from VeriFone, the worldwide leader in e- payment • Primary smart card reader support for synchronous and asynchronous smart cards •...
Page 13: Hapter
Select a flat support surface, such as a countertop or table. • Select a location near a power outlet and the terminal, ECR, or computer connected to the VX 805. For safety, do not string cables or cords across a walkway. Environmental •...
Page 14: Electrical Considerations
Do not use the VX 805 near water or in moist conditions. WARNING Due to risk of shock or damage, do not use the VX 805 near water, including a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, or near a swimming pool.
Page 15: Examining Device
• A SAM (Security Access Module) compartment, built into the back side of the unit. The VX 805 contains multiple-SAM (MSAM) cardholders to support multiple stored-value card programs or other merchant card requirements. VX 805 R...
Page 16: Installing Or Replacing Msam Cards
The cardholder slot in the VX 805 has a set of contacts. The MSAM card has a notch on one corner to ensure that it fits into the connector base in only one way; the VX 805 has a matching notch cast into the backside of the MSAM compartment door to ensure the MSAM card is positioned correctly when the cover is closed.
Page 17 Install the MSAM card by aligning the card to match the embossed number and carefully sliding it into the slots until fully inserted. Figure 4 MSAM Insertion Close the VX 805 compartment door after inserting/replacing the necessary cards and tighten the locking screw. Figure 5 Closed VX 805 Compartment...
Page 18: Power Supply
Not all VX 805 configurations and device contexts require the use of a power supply – VeriFone ships power supplies with the VX 805 as required. If you have changed the context in which the VX 805 is used or have questions about which power supply should be used, contact your VeriFone representative.
Page 19: Establishing Cable Connections
Attaching a Cable Before going into each cabling scenario, the cables first have to be attached to the Connector to the VX 805. To attach a cable to the VX 805, follow steps 1-4 in the Installing or VX 805...
Page 20: Connecting To Another Verifone Terminal
VX 805 Connected to another VeriFone Terminal RS232 Connection A special dongle cable is used, where one end of the cable plugs into the VX 805 Using an External while the other end terminates in a DB-9 connector housing. On the housing, a Power Brick DC jack is provided to connect to an external power brick.
Page 21: Direct Usb Connection
Remove the card when the display indicates the transaction is completed. Figure 10 Inserting a Smart Card CAUTION Leave the smart card in the card reader until the transaction is completed. Premature removal can void the transaction. VX 805 R EFERENCE UIDE...
Page 22: Using The Magnetic Card Reader
ETUP Using the Magnetic Card Reader Using the The VX 805 has a magnetic card reader that uses a triple track stripe reader. This Magnetic Card gives the unit greater reliability over a wide range of swipe speeds and operating Reader environments.
Page 23: Hapter
Using the Terminal Keys Before proceeding to other tasks, familiarize yourself with the operational features of the VX 805 terminal keypad to enter data. This section describes how to use the keypad, which consists of a 12-key Telco- style keypad, three color-coded keys below the keypad, the ALPHA key above the...
Page 24: Data Entry Modes
For this reason, once you enter terminal manager, you cannot return to the application in the same session. If you turn on a VX 805 terminal that does not have an application stored in terminal memory, the system prompt appears.
Page 25: Function Key Descriptions
In normal mode, the ALPHA key enables you to enter one of the two or more characters or symbols assigned to individual keys on the 12-key Telco-style keypad (note that this is in normal mode and is application-specific). VX 805 R EFERENCE UIDE...
Page 26 2 and hold it down, “2222222...” appears on the display. If two or more characters display on the VX 805 screen, pressing ALPHA changes the last character on the line to the next letter, number, or symbol in the key sequence.
Page 27 In Verix Terminal Manager, press the enter key to begin a selected procedure, step forward or backward in a procedure, and confirm data entries. The specific effect of the enter key depends on the currently active terminal manager menu. VX 805 R EFERENCE UIDE...
Page 28: Programmable Function (Pf) Key Descriptions
↓ • Move to the next menu or screen ↑ • Move to the previous menu or screen ↓ • Scroll down menu options ↑ • Scroll up menu options VX 805 R EFERENCE UIDE...
Page 29: Hapter
Manager • Application programmers configure a development terminal, download development versions of the VX 805 application program, then test and debug the application until it is validated and ready to be downloaded to other terminals. • Deployers of terminals to end-user sites perform the specific tasks required...
Page 30: Local And Remote Operations
Chapter Performing Downloads. Verifying The VX 805 terminal you are using may or may not have an application program Terminal Status running on it. After you have set up the terminal (Chapter 2, Setup) and the terminal is turned on, use the following guidelines to verify terminal status regarding software and current operating mode: •...
Page 31: Entering Verix Terminal Manager
PF1 and PF2 keys. File Groups The VX 805 Verix operating system implements a file system in RAM and in flash memory. Files are assigned to one of the groups for access control. Groups are similar to computer directories---in that different applications can be stored in separate file groups, just like different computer applications can be stored in separate directories.
Page 32: Passwords
4> Memory Usage 5> Directory Listing 6> Clear Memory Figure 14 Menu 1 VERIX TERMINAL MGR 1> Calibrate Screen 2> Terminal Info 3> Diags 4> System Error Log 5> Clock 6> Console Settings Figure 15 Menu 2 VX 805 R EFERENCE UIDE...
Page 33: Verix Terminal Manager Procedures
PF3 button then press the enter key. Use the PF4 key to scroll up the menu options. Complete the operation. Return to the main Verix Terminal Manager menu. Procedure descriptions are arranged in the following table: Table 6 Procedural Description Example Display Action Screen displayed Action required VX 805 R EFERENCE UIDE...
Page 34 The following keys have the same function on all submenus: • Press the enter key to save changes from a submenu and return to the menu screen. • Press the cancel key to exit any submenu without saving changes. VX 805 R EFERENCE UIDE...
Page 35: Enter And Exit Verix Terminal Manager
ERMINAL ANAGER Verix Terminal Manager Menus Enter and Exit Verix To enter terminal manager after you have turned on the VX 805 terminal, follow Terminal Manager the procedure described in Table On successful completion, some operations automatically exit terminal manager NOTE and restart the terminal.
Page 36: Menu 1
This operation makes all files in flash memory contiguous. You must also clear some or all flash memory if your terminal does not have enough space for the impending download. CAUTION Some application program downloads automatically reset the system password. VX 805 R EFERENCE UIDE...
Page 37 Press to toggle between a parameter and its value. NOTE For a complete list of the ASCII characters supported by the VX 805 series, as well as their decimal and hexadecimal equivalents, please refer to Appendix CONFIG.SYS: Protected and Non-protected Records The concept of protected and non-protected records applies only to the CONFIG.SYS files in your terminal.
Page 38 Then, type a filename and press . Skip to 2> EDIT PARAMETERS 1> ADD VARIABLE / 1> NEW 2> EDIT PARAMETERS 3> EDIT for the next procedures. VX 805 R EFERENCE UIDE...
Page 39 1> ADD VARIABLE 1> NEW parameter name and press Parameter: ___________________ ___________________ GID nn: *APNAME Enter a value for the new parameter and press Parameter: Press to cancel creating a new variable. <parm name> Value: ________________________ ________________________ VX 805 R EFERENCE UIDE...
Page 40 2> EDIT PARAMETERS 4> CLEAR GID nn: *APNAME After selecting , select to continue or 4> CLEAR 1> YES to cancel the deletion. 2 >NO DELETE PARAMETER: <parm name> <curr value> 1> Yes 2> No VX 805 R EFERENCE UIDE...
Page 41: Chapter
If you selected on a multiple application FULL DOWNLOAD download, you will be prompted to clear the existing application on the currently selected group. Select CLEAR Application to continue or to cancel downloading FROM GROUP nn? applications. VX 805 R EFERENCE UIDE...
Page 42 If you selected and *ZP (host phone VTM DOWNLOAD MGR Gnn 1> MODEM number) is not defined, you must enter valid phone number (up to 32 characters long) and press *ZP Host Phone num ______________ ______________ VX 805 R EFERENCE UIDE...
Page 43 *ZTCP is the name of the application that Note: implements the TCP/IP functionality (e.g., *ZTCP=TCPAPP.OUT in the CONFIG.SYS file). Verix Terminal Manager runs the TCPAPP.OUT when you select 6> TCPIP VX 805 R EFERENCE UIDE...
Page 44 . terminal manager then inserts the colon between the address and port number. *ZP HOST ADDR Press once the TCP address is set ___________________ ___________________ VTM DOWNLOAD MGR Gnn *ZP HOST ADDR PORT _______ VX 805 R EFERENCE UIDE...
Page 45 2> COM1 or 3> COM2 , appears that shows the percentage of completion. Each asterisk equals approximately 10% of the download. UNIT RECEIVE MODE You can cancel a download in progress by pressing ***_______ . Doing so restarts the terminal. VX 805 R EFERENCE UIDE...
Page 46 2 and 8 to toggle up and down the selection. After you select a directory, press This screen displays the files in the directory.Use the N:/1/ numbers 2 and 8 to toggle up and down the selection. CONFIG.SYS After you select a file, press VX 805 R EFERENCE UIDE...
Page 47 This option is only available when file Group 1 Note: is entered as the group ID. To go back to the second menu of the VERIX without deleting files, press TERMINAL MGR VX 805 R EFERENCE UIDE...
Page 48: Menu 2
; to toggle to the third menu , press the PF1 key. VERIX TERMINAL MGR 1> CALIBRATE SCREEN To go back to the second menu of VERIX TERMINAL Unavailable , press VX 805 R EFERENCE UIDE...
Page 49 VTM MGR TERMINAL INFO Modem Type Ver: NO PROFILE Model: NO PROFILE Ctry: NO PROFILE Life 182700 Rset 110418152548 VTM MGR TERMINAL INFO Rcnt Tamper Detected HeaP 1232 Stack 2240 CERT nnnnnnn 1> Next Cert VX 805 R EFERENCE UIDE...
Page 50 SN: nnnnnnnnnnnnnnnnn rate, and mode are displayed. BAUD: 1200 RESET F3 MODE: VISA EXIT F4 To reset the IPP, press F3; to exit the test and return to screen, press F4 or VERIX DIAGS MGR VX 805 R EFERENCE UIDE...
Page 51 • REVERSE END For more information about magnetic card error messages, refer to the Verix V Operating System Programmers Manual (VPN 23230). To stop the test and return to the VERIX DIAGS MGR screen, press VX 805 R EFERENCE UIDE...
Page 52 The date is displayed 05/29/09 06:16 00009 in MM/DD/YY format, while the time is displayed as a 11/01/08 08:21 00001 24-hour clock. 10/30/08 19:36 00001 To go back to the screen, press VERIX DIAGS MGR VX 805 R EFERENCE UIDE...
Page 53 To go back to the screen, press VERIX DIAGS MGR NOT AVAILABLE Release NO 00.00 ↓ USB DEVICE INFO Product ID 0X0000 ************************************* Port To go back to the screen, press VERIX DIAGS MGR Class Sub Class VX 805 R EFERENCE UIDE...
Page 54 For detailed error log descriptions, see ERROR LOG. After making any notations, press the key under the down arrow (PF1) to view additional error log information, if shown. To go back to the screen, press VERIX DIAGS MGR VX 805 R EFERENCE UIDE...
Page 55 New Date: the correct number; press to set the new date __/__/__ The current time and date is then displayed on the next screen. Press to return to the third menu of VERIX TERMINAL MGR VX 805 R EFERENCE UIDE...
Page 56 6> CONSOLE SETTINGS> PF1 KEY VTM CONSOLE MGR Select 2> CONTRAST UP 1> CONTRAST DOWN 1> Contrast DOWN increase or decrease display contrast respectively. 2> Contrast To go back to the screen, press VERIX DIAGS MGR VX 805 R EFERENCE UIDE...
Page 57: Menu 3
VERIX TERMINAL MGR Enter the current password for the selected file group and press GROUP nn If you enter an incorrect password, appears. Press . Verify PLEASE TRY AGAIN your password and reenter it. VX 805 R EFERENCE UIDE...
Page 58 VTM PASSWORD MGR screen, press . to return to the third menu of VERIX TERMINAL MGR PASSWORD CHANGED 2> KEY MANAGEMENT Key Management 1> IPP Key Load 2> RKL Key Load 3> RKL Key Status ↑ ↓ VX 805 R EFERENCE UIDE...
Page 59 CANCEL 2> KEY MANAGEMENT 3> RKL KEY STATUS RKL Key Status Public key name <EMPTY> Press to view the Private Key Hash. Press to return to the screen. KEY MANAGEMENT VX 805 R EFERENCE UIDE...
Page 60 ERIX ERMINAL ANAGER Verix Terminal Manager Menus Table 10 Verix Terminal Manager Menu 3 Display Action RKL Key Status Private key hash Press to return to the screen. KEY MANAGEMENT VX 805 R EFERENCE UIDE...
Page 61: Hapter
VX 805 download and upload procedures: • Direct downloads: File and/or data transfer directly from the sending system (a host computer) to the receiving system (a VX 805 terminal). A special cable (VPN 05651-xx) connects the RS-232 serial ports of the two systems. •...
Page 62: Download Tools
VeriCentre automates application downloads and updates to terminal records. • DDL.EXE: Downloads files and data from a development system or another host computer, directly to a VX 805 terminal over a serial cable connection. VX 805 R EFERENCE UIDE...
Page 63: Download Content
OS software and firmware of the sending and receiving VX 805 terminals. Download In general, you can download files and data to a VX 805 terminal. The types of Content files and data can be grouped into the following functional categories: •...
Page 64: Full And Partial Downloads
The file authentication module is not invoked, nor are any applications allowed to execute, until the terminal is manually restarted from within terminal manager. VX 805 R EFERENCE UIDE...
Page 65: Downloads Download Methods
• Full OS downloads are usually performed by VeriFone at the factory and, on occasion, by those who deploy terminals on-site to upgrade older terminals to a newer OS version.
Page 66: Support For Multiple Applications
Applications application can run (execute) on the terminal. The application memory of the VX 805 terminal uses a system of file groups to store and manage multiple applications, as well as operating system files. This system of file groups are used in such a way that the data integrity of each...
Page 67: Physical And Logical Access To File Groups
ERFORMING OWNLOADS Use of RAM and Flash Memory Physical and The VX 805 operating system controls physical access to GIDs 1–15 using Logical Access to password-protected terminal manager functions. File Groups To download data into a specific file group, first enter terminal manager and choose the target group by making the appropriate menu selections, then, enter the correct password for that file group.
Page 68: Defragment Flash For Application Downloads
A terminal manager procedure is also available for clearing the RAM or flash memory, either entirely or for a specific file group, to prepare a VX 805 terminal for a clean download. NOTE The flash defragment operation is not necessary for a VX 805 terminal just out of the box.
Page 69: Redirecting Files To Other File Groups
(the same as SETDRIVE.x). The syntax of this convention is SETGROUP.n, where n = 1–15 for GIDs 1–15. To create a zero-length SETGROUP file on the download computer, use the DOS command REM as in the following example: REM >SETGROUP.2 VX 805 R EFERENCE UIDE...
Page 70: Restrictions On File Redirection
If no number is added to the SETGROUP filename, SETGROUP.1 (GID1) is assumed. Restrictions on File The VX 805 file system restricts how you can redirect files to other file groups. Redirection Here are the important points to remember: •...
Page 71: Using Ddl.exe To Automatically Redirect Files
OWNLOADS Use of RAM and Flash Memory Using DDL.EXE to The version of DDL.EXE included in the VX 805 SDK allows you to change the Automatically default drive and file group for a direct download by preceding the filename(s) on Redirect Files the DDL command line with a special filename.
Page 72: File Authentication Requirements
(executable) is authenticated, it is allowed to run on the terminal. Otherwise, it does not execute. • If one executable file required by an application with multiple executables fails to authenticate, the main application may crash when it attempts to access the non-authenticated executable. VX 805 R EFERENCE UIDE...
Page 73: File Authentication Process During An Application Download
In a typical batch application download, file authentication proceeds as follows: All certificate files (*.crt), signature files (*.p7s), and application files (*.out, *.lib, *.fon, *.vft, *.dat, and so on) download to the VX 805 deployment terminal in batch mode. When the terminal restarts after the download, the file authentication module searches the RAM-based file system for the following two file types: •...
Page 74 RAM. When all required certificates are authenticated and stored in the certificate tree, the file authentication process for signature files can proceed. Figure 17 Display Prompts During the File Authentication Process VX 805 R EFERENCE UIDE...
Page 75 When all certificates and signature files are processed and special files are deleted or redirected as required, the terminal restarts and the *GO application executes. VX 805 R EFERENCE UIDE...
Page 76: File Group Permissions
This section discusses how file authentication controls who (which business Permissions entity) can store application files in which file groups in the VX 805 file system. By inserting zero-length SETDRIVE.x and SETGROUP.n files into a download list, you can specify which drive (x = I: RAM or F: flash) and in which group (n = 1–15) to store an application file.
Page 77: File Authentication For Back-To-Back Application Downloads
When performing a back-to-back application download between two VX 805 for Back-to-Back terminals, the file authentication process on the receiving terminal is similar to an Application application download from a host computer to a standalone VX 805 terminal. Downloads There are some important differences to take into account: •...
Page 78: Timing Considerations Due To The Authentication Process
To optimize the authentication process, download certificates in a higher-level- certificates-first order. This way, they process faster than a random order download. VX 805 R EFERENCE UIDE...
Page 79: Optimize Available Memory Space For Successful Downloads
For information regarding file compression, refer to the Verix V Operating System Compression Programmers Manual (VPN 23230). Effect of When downloading application files and data to a VX 805 terminal, an important Downloads on consideration is the effect of download procedure on existing application files, files Existing Files...
Page 80: Set Up The Download Environment
Set Up the The first step in performing a download to a VX 805 terminal is to establish the Download physical communication link between the sending and receiving systems required...
Page 81: Cable Connection For Direct Downloads
Connect the DIN-type connector on one end of the cable to the COM1 (or COM2) serial I/O port on the download computer. Connect the RJ-45 connector on the other end of the download cable to the RS-232 port on the back panel of the VX 805 terminal. HOST COMPUTER FOR DOWNLOADS OR...
Page 82: Cable Connection For Back-To-Back Application Downloads
Set Up the Download Environment Confirm that the parameters for the download by telephone are set in the download tool. Confirm that the receiving VX 805 terminal has a direct telephone line connection. Ensure that the correct keyed variables used to control downloads by telephone are stored in the CONFIG.SYS file of the target file group on the...
Page 83 In both cases, the message will USB DOWNLOAD COMPLETE appear on the terminal screen after the VERIFONE.ZIP file has been downloaded. TERMINAL MGR ENTRY If an application prompt appeared and you chose to enter terminal manager, you are Please Enter Password prompted to type the system password.
Page 84: Direct Application Downloads
The procedure for direct application downloads is also Downloads discussed. Hardware Checklist  The correct cable connects the download computer serial port (COM1 or COM2) to the RS-232 serial port (COM1) of the VX 805 terminal (refer to Cable Connection for Direct Downloads). Software Checklist ...
Page 85: Checklist For Effects On Files And Settings In The Receiving Terminal
Group 1 application memory area of a VX Procedure 805 deployment terminal. Steps described in the Action column are performed directly on the VX 805 terminal. Notes provided in this column indicate and explain actions you must perform on the host computer.
Page 86 If you selected on a 1> FULL DNLD multiple application download, you will be prompted to clear the existing application on the currently selected group. Select to continue or 1> YES to cancel downloading 2> NO applications. VX 805 R EFERENCE UIDE...
Page 87 Otherwise, you must restart the terminal manually by selecting on the first menu of RESTART . If an application VERIX TERMINAL MGR resides on the terminal following the download, it executes on restart. VX 805 R EFERENCE UIDE...
Page 88 If the application attempts to access an unauthenticated executable or library, it may crash. Repeat the Direct Application Download Procedure using the correct certificates and/or signature files. For more information on startup errors, see STARTUP ERRORS. VX 805 R EFERENCE UIDE...
Page 89: Direct Operating System Downloads
Downloads downloads is also discussed. Hardware Checklist  The correct cable connects the download computer serial port (COM1 or COM2) to the RS-232 serial port (COM1) of the VX 805 terminal (refer to Cable Connection for Direct Downloads). Software Checklist ...
Page 90: Download Procedure
 When the terminal restarts and the new OS files process, they are moved out of the Group 1 RAM into the Group 0 area of the VX 805 file system. Direct Operating The procedure in Table 14...
Page 91 If you performed a full download, the terminal restarts automatically. Otherwise, you must restart the terminal manually by selecting on the first 1> RESTART VERIX TERMINAL MGR menu. If an application resides on the terminal following the download, it executes on restart. VX 805 R EFERENCE UIDE...
Page 92 (partial download). Because a full OS download clears the RAM, all terminal applications, related certificates, and signature files must download to the DOWNLOAD NEEDED terminal when performing this type of download. <error message> VX 805 R EFERENCE UIDE...
Page 93: Download By Telephone
Hardware Checklist  Set up the dial-up telephone line and modem connection on the host computer.  Set up the direct telephone line connection on the receiving VX 805 terminal, as described in Telephone Line Connection for Telephone Downloads. Software Checklist ...
Page 94 *ZP HOST PHONE NUM ______________ VTM DOWNLOAD MGR Gnn If *ZT (terminal ID used by VeriCentre) is not defined, you must enter a valid terminal ID (up to 15 characters long) and press *ZT TERMINAL ID ______________ VX 805 R EFERENCE UIDE...
Page 95 VERIX TERMINAL MGR resides on the terminal following the download, it executes on restart. If an error occurs during connection or download, an error message is displayed. For more information on downloading errors, DOWNLOADING ERRORS. VX 805 R EFERENCE UIDE...
Page 96 If the application attempts to access an unauthenticated executable or library, it may crash. Repeat the Download by Telephone Procedure using the correct certificates and/or signature files. For more information on startup errors, see STARTUP ERRORS. VX 805 R EFERENCE UIDE...
Page 97: Back-To-Back Application Downloads
Hardware Checklist  The correct serial cable connects the RS-232 ports of the sending and receiving VX 805 terminals (refer to Cable Connection for Back-to-Back Application Downloads).  Verify that the RAM size on the receiving terminal is large enough to receive files uploaded from the sending terminal.
Page 98: Checklist For Effects On Files And Settings In The Receiving Terminal
Back-to-Back The back-to-back application download process consists of two main phases: Application Preparing a Gold VX 805 terminal (transfers application files to the Target VX Download 805 terminal). Procedure Downloading application files from the Gold terminal to a properly configured Target terminal.
Page 99 Specify whether to perform a full or partial download then select COM1 as the receiving port. Connect a cable (VeriFone part number 05651-xx) between the RS-232 serial ports of the Gold and Target terminals. From any terminal manager menu on the Gold terminal, press [*] and enter the GID1 password to initiate the file transfer.
Page 100 The procedure in Table 16 walks you through a back-to-back application download from a sending VX 805 terminal (Gold) to a receiving VX 805 terminal (Target). Back-to-back downloads require that one terminal, the Gold terminal, be loaded with the required applications. The receiving terminal is the Target terminal. The...
Page 101 The Target terminal begins to validate all files. Allow the Target terminal to complete file authentication and reboot the terminal. The Gold terminal is ready to perform another download. An application- specific menu is displayed after the Target terminal completes the reboot. VX 805 R EFERENCE UIDE...
Page 102: Download From A Usb Flash Drive
Before you begin, make sure that the USB device is properly inserted in the terminal’s USB port and the VeriFone.zip file resides in the device. VeriFone.zip is the only filename recognized by the system as a downloadable file. For more information on how to build a VeriFone.zip file, see Build a VeriFone.zip File...
Page 103 Use the following instructions to build a CONFIG.SYS downloadable file: Open Notepad and create a .txt file containing parameter and value pairs. Run the Variable Length Record (VLR) utility to convert the text file to a downloadable file format (vlr -c input.file output.file). VX 805 R EFERENCE UIDE...
Page 104 After creating a CONFIG.SYS downloadable file, move the created file to the proper folder. Then, create a new .zip file named VeriFone.zip on your root drive and move all the required GID folders into the .zip file. Make sure that Save Full Path Info is selected.
Page 105: Usb Flash Drive Download Procedure
Download from a USB Flash Drive USB Flash Drive To begin downloading from a USB flash drive, insert the flash drive into the USB Download port of the VX 805 terminal and follow the instructions on Table Procedure Table 17...
Page 106 USB device. 1> COM2 2> USB FLASH MEMORY ↑ VERIX TERMINAL MGR Select to begin the download. 2> CONTINUE DOWNLOAD Gnn DOWNLOAD FROM USB FLASH MEMORY DEVICE 1> CANCEL DOWNLOAD 2> CONTINUE VX 805 R EFERENCE UIDE...
Page 107 Display Action VERIX TERMINAL MGR The terminal will automatically download the DOWNLOAD Gnn file VeriFone.zip from the USB flash drive. appears on the USB DOWNLOAD COMPLETE terminal screen after a successful download. USB DOWNLOAD COMPLETE If you performed a full download, the terminal restarts automatically.
Page 108 If the application attempts to access an unauthenticated executable or library, it may crash. Repeat the Direct Application Download Procedure using the correct certificates and/or signature files. For more information on startup errors, see STARTUP ERRORS. VX 805 R EFERENCE UIDE...
Page 109: Hapter
HAPTER Specifications This chapter discusses power requirements, dimensions, and other specifications of the VX 805. Unit Power • 5-12V DC, 2W Requirements (Maximum consumption with backlight active) Power Pack • PWR282-001-01-A (varies per region) • UL, ITE listed, Class 2, switching power supply •...
Page 110: Keypad
3 x 4 numeric keypad, plus screen addressable Peripheral Ports • Single multi-port connector which supports RS-232 and USB 2.0 device Security • 3DES encryption, Master/Session and DUKPT key management • VeriShield file authentication • PCI PED 3.0 approved VX 805 R EFERENCE UIDE...
Page 111: Hapter
HAPTER Maintenance and Cleaning Your VX 805 device is a product of superior design and craftsmanship and should be treated with care. It has no user-serviceable parts. The following suggestions will help you protect your warranty coverage. • Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can contain minerals that will corrode electronic circuits.
Page 112: Additional Safety Information
LEANING Additional Safety Information These suggestions apply equally to your VX 805 device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest authorized service facility for servicing or replacement. For your safety, have this device serviced only by a VeriFone-authorized service provider.
Page 113: Hapter
International – Contact your VeriFone representative. Service Returns Before returning the VX 805 to VeriFone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more VX 805 for repair or replacement (U.S. customers only).
Page 114 You will be issued MRA number(s) and the fax will be returned to you. NOTE One MRA number must be issued for each VX 805 you return to VeriFone, even if you are returning several of the same model. Describe the problem(s) and provide the shipping address where the repaired or replacement unit must be returned.
Page 115: Accessories And Documentation
Various others, depending on what they connect to. Contact your local VeriFone representative or service provider to identify the best cable for your needs. Power Supply The VX 805 package includes any of the following types of power packs: PWR282-001-01-A DC power pack (US) PWR282-002-01-A...
Page 116 ERVICE AND UPPORT Accessories and Documentation VX 805 R EFERENCE UIDE...
Page 117: Hapter
Troubleshooting Guidelines This chapter lists typical examples of malfunctions that you may encounter while operating your VX 805 and the steps that you can take to resolve them. The troubleshooting guidelines provided in the following section are included to assist successful installation and configuration of the VX 805. If you are having problems operating your VX 805, please read these troubleshooting examples.
Page 118: Transactions Fail To Process
Process a transaction manually using the keypad instead of the card reader. If the manual transaction works, the problem may be a defective card reader. • If the problem persists, contact your local VeriFone representative. Check Smart Card Reader •...
Page 119: System Messages Error Messages
File authentication module processes. • File compression module use messages from the VeriCentre DMM terminal management and download tool. Error Messages The following error messages may appear when the VX 805 terminal is in Verix Terminal Manager. Table 18 Error Messages Display...
Page 120 DBMON.OUT application. DOWNLOADING ERRORS VERIX TERMINAL MGR This error only occurs on a VX 805 terminal when DOWNLOAD downloading through TCP/IP. An application that supports the TCP stack does not exist. TCP/IP NOT PRESENT...
Page 121 PRINTER DIAGNOSTICS ERRORS PRINTER ID is displayed when you select NO PAPER TEST F3 VERSION 0PRED1A1 and there is no paper installed in the PAPER FEED F4 STATUS printer. NO PAPER TEST F3 PAPER FEED F4 VX 805 R EFERENCE UIDE...
Page 122 LOAD TERMINAL The (optional) Terminal Management Agent (TMA) MANAGEMENT AGENT software is not resident in the VX 805 terminal. The TMA software is required to perform remote diagnostics. For more information about support for remote diagnostics, contact your VeriFone service provider.
Page 123 *FAILED* This message remains on screen until all new signature files are checked. New digital certificates are always checked first, followed by new signature files, in an uninterrupted process. VX 805 R EFERENCE UIDE...
Page 124: Information Messages
In special cases where system certificates are being installed, SYSTEM is displayed instead of CERTIFICATE CHECK CERTIFICATE Information The following information messages may appear when the VX 805 terminal is in Messages terminal manager. Table 19 Information Messages Display Action DOWNLOADING INFORMATION...
Page 125 ***_______ VERIX TERMINAL MGR This screen indicates that the terminal is ready for DOWNLOAD Gnn download and is waiting for a response from the host. UNIT RECEIVE MODE WAITING FOR DOWNLOAD VX 805 R EFERENCE UIDE...
Page 126 • ADDR that the application was trying to access. If you report a system error to VeriFone, you may be asked to provide the information displayed on this screen. For detailed information about the error log function and the terms listed above, please refer to the Verix V Programmers Manual (VPN 23230).
Page 127 RAM FILES nnnn Closest estimate of used memory (in KB). • INUSE - INUSE nnnn AVAIL nnnn Lowest number of free memory (in KB). • AVAIL - FLASH FILES nnnn INUSE nnnn AVAIL nnnn VX 805 R EFERENCE UIDE...
Page 128 GIDs is deleted and the flash memory is ALL RAM AND FLASH CLEAR being merged. COALESCING FLASH PASSWORD INFORMATION VERIX TERMINAL MGR This message confirms that you have successfully PASSWORD changed a GID password or the system password. PASSWORD CHANGED VX 805 R EFERENCE UIDE...
Page 129 LIST SYNC DRIVERS F4 CUSTOMER CARD When a SAM card is tested, the following information POWER UP: PASSED is displayed. GET ATR: PASSED READ TEST: PASSED WRITE TEST: PASSED READ VERIFY TEST: PASS ALL TESTS: PASSED VX 805 R EFERENCE UIDE...
Page 130 At startup, the terminal displays a copyright notice QT00E20B screen that shows the terminal model number, the OS 12/22/2009 Verix version of the VX 805 stored in the terminal’s flash *DEFAULT CERTIFICATE* memory, the date the firmware was loaded into the COPYRIGHT 1997-2009 terminal, and the copyright notice.
Page 131 - number of times the terminal has been reset • RCNT either through application control, a terminal manager request, or a power cycle - indicates whether the terminal • TAMPER DETECTED has been tampered (N = No, Y = Yes) VX 805 R EFERENCE UIDE...
Page 132 - shows the memory set aside for the OS • STACK STACK 1700 stack. This is where the terminal stores data for NEXT CERT F3 running tasks like all the parameters from the call Select to view other certificates. NEXT CERT F3 ↑ VX 805 R EFERENCE UIDE...
Page 133: A P P En Di
PPENDIX Port Pinouts The tables in this appendix list pinouts for the VX 805 terminals. PIN Pad Serial Connector Function Description Port No connection VPINpad +9V DC regulated power No connection No connection Power ground /RXD Receive data LOOKING INTO...
Page 134: Ethernet Port
Receive data - No connection No connection USB Pinout Connector Function Description USB_5V_EXT 5V USB Power (200mA) nUSB_DEVICE USB Device Signal - pUSB_DEVICE USB Device Signal + USB Ground Receptacle Plug DC Input Jack – Polarity VX 805 R EFERENCE UIDE...
Page 135: P P En Di
PPENDIX ASCII Table ASCII Values The following section shows the ASCII table for the VX 805 display. Table 20 VX 805 Display ASCII Table ASCII ASCII ASCII ASCII " & < > VX 805 R EFERENCE UIDE...
Page 136 ASCII T ABLE ASCII Values VX 805 R EFERENCE UIDE...
Page 137: A P P En Di
PPENDIX Keypress Scan Codes Keypress Scan The following section shows the Keypad Scan Code table for the VX 805. Codes Table Table 21 Keypress Scan Codes Scan Code Notes 0xB1 ‘1’ with high order bit set 0xB2 ‘2’ with high order bit set 0xB3 ‘3’...
Page 138: Keypress Scan Codes
100 msec that the key is being held. Dual keypresses do not auto-repeat. NOTE When you hold down the BACKSPACE key, it changes from 0x88 to 0x8E and does not autorepeat. VX 805 R EFERENCE UIDE...
Page 139: Glossary
CONFIG.SYS record which begins with the smallest unit of storage and hence of information the *ZA key. A VX 805 application ID can be up to 21 in any binary system within a computer. characters long. For VeriCentre Download...
Page 140 The carrier signal on a phone line is purpose, such as to connect a VX 805 terminal to a modulated with frequency or amplitude variations to host computer. See Leased line.
Page 141 An area of non-volatile memory terminal only and not in interaction with a host where files can be stored. The VX 805 also has a computer. For the VX 805, local functions such as RAM-based file system. Files can be stored in RAM...
Page 142 In the Abbreviation for personal computer. Usually, PC VX 805 terminal, the RAM (or SRAM) is commonly refers to an IBM-compatible personal computer. used to store applications and temporary data...
Page 143 LOSSARY Remote host computer through a terminal card reader. The VX 805 card A host computer reader has a bi-directional swipe direction. The user connected to a VX 805 terminal over a dial-up must hold the card so that the magnetic stripe is telephone line to download files or data, or to faces in and towards the keyboard.
Page 144 Information stored on tracks 1, 2, or 3 of a debit or credit card magnetic stripe, which can be read by a magnetic card reader device, such as the one that is integrated in the VX 805 terminal. Transaction An exchange of data resulting in a transfer of goods, services, value, and/or information between two parties.
Page 145: Index
VX 805 R EFERENCE UIDE...
Page 146 OS files and optimize memory space VX 805 R EFERENCE UIDE...
Page 147 VeriCentre smart card diagnostics VeriCentre download management module supplementary hardware, ordering system password telephone downloads terminal clock data entry modes file editor key descriptions life of number of resets password service and support VX 805 R EFERENCE UIDE...
Page 148 NDEX VX 805 R EFERENCE UIDE...
Page 149 VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA Tel: (800) VeriFone (837-4366) www.verifone.com VX 805 Reference Guide VeriFone Part Number DOC280-004-EN-A, Revision A...

VeriFone VX 805 Reference Manual

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Overview

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Setup

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Using the Terminal Keys

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Verix Terminal Manager

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Performing Downloads

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Specifications

Unit Power Requirements

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Maintenance and Cleaning

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Service and Support

Service Returns

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Troubleshooting Guidelines

APPENDIX A System Messages Error Messages

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APPENDIX B Port Pinouts PIN Pad Serial Port

APPENDIX C ASCII Table ASCII Values

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A P P en DI

APPENDIX D Keypress Scan Codes

Glossary

Index

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