VeriFone Presto Smart e355 Manuals

Manuals and User Guides for VeriFone Presto Smart e355. We have 6 VeriFone Presto Smart e355 manuals available for free PDF download: User And Best Practices Manual, User Manual, Installation Manual

VeriFone Presto Smart e355 User And Best Practices Manual (78 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 3 MB

Table of Contents
3
Audience
7
Organization
7
Preface

7
- Related Documentation
  7
- Conventions and Acronyms
  8
  - Document Conventions
    8
  - Abbreviations
    8
  - Acronym
    9
  - Terminology
    9
Hapter

11
- Software Features
  13
  - Low Power Modes
    13
  - Loadable Drivers
    13
  - Mobile Pinpad Architecture
    13
  - Modular Frame
    13
  - Ios, Android/Windows Protocols
    13
  - Bluetooth Support
    14
  - Wi-Fi Support
    14
  - VTM on the Display
    14
  - Software Changes for PCI4
    14
  - Charging Schemes
    14
  - Software Packaging
    14
E355 Device

11
Device Features

11
Hapter

15
Architecture

15
- Architecture Standalone Architecture
  15
Standalone Architecture

15
- Mobile Pinpad Architecture
  16
  - Virtual Communication Ports
    17
  - Protocol Strings
    17
  - Device Ports
    18
- Close()
  19
- Open()
  19
- Read()
  20
- Reset_Port_Error()
  21
- Write()
  21
- Get_Port_Status()
  22
- Get_Event_Bit()
  23
- Set_Event_Bit()
  23
- Iap_Control_Function()
  24
- Iap_Get_Keypad_State()
  24
  - Communication Protocols
    25
  - Software Components
    28
  - E355 Data Flow
    29
  - USB Host
    31
  - Chapter
    31
CHAPTER 3 Communication Interfaces

32
- USB Device
  33
- Bluetooth
  35
  - Supported Profiles
    35
  - Personal Area Network (PAN) Profile
    36
- Wi-Fi
  36
Chapter 4 Power Charging

37
- Side Micro-USB Port Only
  37
- Simultaneous
  37
- Sequential (Only on Ipod 6 Frame)
  37
- Power Sharing
  38
- On and off
  38
  - Power on
    38
  - Power off
    38
  - Hidden Reset Button
    38
- Power Modes
  39
  - Off
    39
  - Active
    39
  - Sleep
    39
  - Power Environment Variables
    40
  - Power Best Practices
    40
- Battery Status LED
  42
CHAPTER 5 Special Features

43
Pass-Through Mode

43
- Persistent Pass-Through
  43
- Enabling Pass-Through
  44
- Disabling Pass-Through
  44
- 24-Hour Restart
  44
CHAPTER 6 System Mode - VTM

45
Entering and Exiting VTM

45
- Keypad
  47
- Menus
  47
- Edit Parameters
  48
  - Editing *GO Configuration Parameter
    48
- Download
  49
  - Serial Download
    49
  - USB Download
    51
  - DDL Utility
    52
- Memory
  53
- Terminal Info
  53
- Diags
  53
  - Keyboard Diag
    53
  - Display Test Screen
    53
  - ICC (Smart Card) Diag
    54
  - Mag Card Diag
    54
  - Barcode Diag
    55
  - ICC (Contactless) Diag
    55
  - Tamper Log
    56
  - Battery Status
    56
  - IPP (Debit) KSN Info
    57
  - ADE KSN Info
    57
  - License Listing (FE)
    57
- System Error Log
  58
- Clock
  59
- Console Settings
  59
- Change Passwords
  60
- Key Management
  60
  - IPP (Internal PIN Pad) Key Load
    61
  - RKL (Remote Key Loader) Key Load
    61
  - RKL Key Status
    61
  - ADE Key Load
    62
  - ADE Status
    62
- Software Versions
  63
CHAPTER 7 Logging Options

65
OS Logging Support

65
- DEBUG (Serial)
  65
- LOG (File Based)
  66
- Configuration Variables
  67
- EOS Log Library
  67
- EOS Configuration Variables
  67
- Application Logging Support
  68
- Logprintf()
  69
- Logdump()
  69
CHAPTER 8 Software Package

71
Basic Package

71
- Contents
  71
- Chapter
  71
- Version Number
  72
- Configuration
  73
  - Sample Content of Config.$$$ File
    73
- Downloading
  73
CHAPTER 9 Control and Barcode Applications

75
- Control Application
  75
- Barcode Application
  75
- Pipe Interface
  75
  - Pipe Names
    75
  - Chapter
    75
CHAPTER 10 Key Features of E265 Vs. E355

77
- Comparison of Key Features
  77
- E355/E265 User and Best Practice Guide
  78

VeriFone Presto Smart e355 User Manual (60 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 0 MB

Table of Contents
3
1 Introduction

5
2 Getting Started

6
- Keyboard Layout
  7
- Keyboard Mapping
  7
- Terminal Display
  8
- Charging Your Terminal
  9
- Manual Start and Shutdown
  10
3 Procedures

10
- Main Menu
  10
- Contactless Transactions
  11
- Chip Card Transactions
  11
- Magnetic Stripe Transactions
  12
- Cancelling a Transaction
  12
4 Pairing to the Point of Sale

13
5 Disconnecting from the Point of Sale

16
6 Transaction Procedures

18
- How to Process a Purchase Only Transaction
  18
- How to Process a Purchase with Cash out Transaction
  21
- How to Process a Cash out Only Transaction
  23
- Refund
  26
- How to Process a Purchase with Tip Transaction
  29
- Moto
  32
- Pre-Authorisation
  34
- Pre-Authorisation Completion
  36
- Pre-Authorisation Cancellation
  38
- Account Verify
  39
- Pre-Authorisation Top-Up
  42
- Pre-Authorisation Extend
  44
- Pre-Authorisation Partial Cancellation
  46
- Phone for Auth
  47
7 Surcharging Via the Terminal

48
8 Settlement

49
9 Network Configuration

49
- Wifi Setup
  49
10 Glossary

56
11 Troubleshooting

57
- Terminal Response Codes
  57

VeriFone Presto Smart e355 Installation Manual (40 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1 MB

Table of Contents
3
Preface

5
- Audience
  5
- Organization
  5
- Related Documentation
  5
- Conventions and Acronyms
  6
Hapter

9
Device Overview

9
Features and Benefits

10
- Exceptional Ease of Use
  10
- Performance and Durability
  10
- Security
  10
- Contactless Capability
  10
Hapter

11
Device Setup

11
Usage Guidelines

12
- Environmental Factors
  12
- Personal Security Considerations
  12
- Electrical Considerations
  12
- Unpacking the Shipping Carton
  12
- Device Setup Usage Guidelines
  12
- Examining E355 Device Features
  13
  - Front View
    13
  - Back View
    15
  - Installing/Replacing an MSAM Card
    15
  - Manually Starting and Resetting the E355
    17
  - Connecting the E355 to a Power Source or a Host Computer
    17
  - Color Behavior
    18
  - Using the Smart Card Reader
    19
  - Using the Magnetic Stripe Reader
    19
  - Using the CTLS Reader
    20
  - Using the Barcode Reader
    20
- Using the E355 Frame
  21
  - Frame Type a for Ipad Mini and Ipad 2
    21
  - Frame Type a for Ipod Touch 6
    23
- Charging the E355
  26
  - Sequential Charging
    26
  - Simultaneous Charging
    26
- Using the Gang Charger and Smart Charger
  27
  - Gang Charger
    27
  - Smart Charger
    27
Hapter

29
Specifications

29
Power

29
- Temperature
  29
- External Dimensions
  29
- Specifications Power
  29
Hapter

31
Maintenance

31
- Smart Card Reader
  31
Hapter

33
And Support Accessories and Documentation

34
- Accessories
  34
- Documentation
  34
- Battery Pack Instructions
  35
Hapter

37
Guidelines Device Display Does Not Show Correct/Readable Info

37
- Blank Display
  38
- Keypad Does Not Respond
  38
- Transactions Fail to Process
  38

VeriFone Presto Smart e355 Installation Manual (43 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1 MB

Table of Contents
3
Audience
5
Organization
5
Related Documentation
5
Conventions
7
Features and Benefits
9
Exceptional Ease of Use
9
Performance and Durability
9
Security
9
Contactless Capability
10
Usage Guidelines
11
Environmental Factors
11
Personal Security Considerations
12
Electrical Considerations
12
Unpacking the Shipping Carton
12
Examining E355 Device Features
13
Front View
14
Back View
15
Installing/Replacing an MSAM Card
16
Manually Starting and Resetting the E355
18
Connecting the E355 to a Power Source or a Host Computer
18
Color Behavior
20
Using the Smart Card Reader
21
Using the Magnetic Stripe Reader
21
Using the CTLS Reader
22
Using the Barcode Reader
23
Using the E355 Frame
23
Frame Type a for Ipad Mini and Ipad 2
23
Frame Type a for Ipod Touch 6
26
Charging the E355
30
Sequential Charging
30
Simultaneous Charging
31
Using the Gang Charger and Smart Charger
32
Gang Charger
32
Smart Charger
32
Power
35
Temperature
35
Humidity
35
External Dimensions
35
General Care
36
Cleaning & Sanitizing Guidelines
36
Cleaning Instructions
37
Returning a Device for Service
38
Accessories
40
Device Does Not Start/Does Not Display Correct Readable Information
42
Blank Display
42
Keypad Does Not Respond
42
Transactions Fail to Process
42

VeriFone Presto Smart e355 Installation Manual (36 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1 MB

Table of Contents
3
Preface
5
Audience
5
Organization
5
Related Documentation
5
Conventions and Acronyms
6
Hapter
7
Device Overview
7
Features and Benefits
8
Exceptional Ease of Use
8
Performance and Durability
8
Security
8
Contactless Capability
8
Hapter
9
Device Setup
9
Usage Guidelines
10
Environmental Factors
10
Personal Security Considerations
10
Electrical Considerations
10
Unpacking the Shipping Carton
10
Examining E355 Device Features
11
Front View
11
Back View
13
Installing/Replacing an MSAM Card
13
Manually Starting and Resetting the E355
15
Connecting the E355 to a Power Source or a Host Computer
15
Color Behavior
16
Using the Smart Card Reader
17
Using the Magnetic Stripe Reader
17
Using the CTLS Reader
18
Using the Barcode Reader
18
Examining E355 Frame Features
19
Front View
19
Back View
19
Attaching the E355 Device to the E355 Frame
20
Attaching a Tablet to the E355 Frame
20
Connecting the E355 Frame to a Power Source
21
Hapter
23
Specifications
23
Power
23
Temperature
23
External Dimensions
23
Maintenance
25
Cleaning the Device
25
Smart Card Reader
25
Hapter
25
And Support Accessories and Documentation
28
Accessories
28
Documentation
28
Battery Pack Instructions
28
Hapter
29
Guidelines Device Display Does Not Show Correct/Readable Info
29
Blank Display
30
Keypad Does Not Respond
30
Transactions Fail to Process
30

VeriFone Presto Smart e355 User Manual (46 pages)

Brand: VeriFone | Category: Payment Terminal | Size: 1 MB

Revision History

3
Contents

4
- Table of Contents
  4
1 Introduction

5
2 Get to Know the E355 Device

6
- Terminal Front
  6
- Terminal Rear
  7
- Power Led Indicator
  7
- Understanding the Keypad
  8
- Environmental Factors
  9
- Power
  9
- How to Insert a Card
  9
- How to Swipe a Card
  10
- How to Process a Contactless Card
  10
3 How to Connect Your Device

11
- Wi-Fi
  11
  - Visible Wi-Fi Networks
    11
  - Hidden Wi-Fi Networks
    20
- Bluetooth
  29
4 Transaction Processing

38
- Sale
  38
- Refund
  42
5 Frequently Asked Questions

45
6 Contact Details

46

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VeriFone Presto Smart e355 Manuals

VeriFone Presto Smart e355 User And Best Practices Manual (78 pages)

Table of Contents

Preface

Hapter

E355 Device

Device Features

Hapter

Architecture

Standalone Architecture

CHAPTER 3 Communication Interfaces

Chapter 4 Power Charging

CHAPTER 5 Special Features

Pass-Through Mode

CHAPTER 6 System Mode - VTM

Entering and Exiting VTM

CHAPTER 7 Logging Options

OS Logging Support

CHAPTER 8 Software Package

Basic Package

CHAPTER 9 Control and Barcode Applications

CHAPTER 10 Key Features of E265 Vs. E355

VeriFone Presto Smart e355 User Manual (60 pages)

Table of Contents

1 Introduction

2 Getting Started

3 Procedures

4 Pairing to the Point of Sale

5 Disconnecting from the Point of Sale

6 Transaction Procedures

7 Surcharging Via the Terminal

8 Settlement

9 Network Configuration

10 Glossary

11 Troubleshooting

VeriFone Presto Smart e355 Installation Manual (40 pages)

Table of Contents

Preface

Hapter

Device Overview

Features and Benefits

Hapter

Device Setup

Usage Guidelines

Hapter

Specifications

Power

Hapter

Maintenance

Hapter

And Support Accessories and Documentation

Hapter

Guidelines Device Display Does Not Show Correct/Readable Info

VeriFone Presto Smart e355 Installation Manual (43 pages)

Table of Contents

VeriFone Presto Smart e355 Installation Manual (36 pages)

Table of Contents

VeriFone Presto Smart e355 User Manual (46 pages)

Table of Contents

Revision History

Contents

1 Introduction

2 Get to Know the E355 Device

3 How to Connect Your Device

4 Transaction Processing

5 Frequently Asked Questions

6 Contact Details

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