Lexmark 7527-415 CX410e User Manual page 260

Troubleshooting
Action
Step 2
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do paper jams still occur frequently?
Step 3
a
Review the tips on avoiding jams. For more information, see
jams" on page 225.
b
Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Paper jam message remains after jam is cleared
Action
Check the entire paper path for jammed paper.
a
Remove any jammed paper.
b
From the printer control panel, touch Continue to clear the message.
Does the paper jam message remain?
Yes
Go to step 3.
Contact customer
support.
"Avoiding
Yes
Contact customer
support.
260
No
The problem is solved.
The problem is solved.
No
The problem is solved.