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CyberData 11061 Operation Manual

Voip v2 paging amplifier
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The IP Endpoint Company
VoIP V2 Paging Amplifier
Operations Guide
Part #011061
Document Part #930324M
for Firmware Version 6.2.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  VoIP V2 Paging Amplifier Operations Guide Part #011061 Document Part #930324M for Firmware Version 6.2.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 “open source” or “free software” licenses. Some of this Open Source Software may be owned by third parties. Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open Source Software is determined by the terms of the GPL, LGPL, or third party, according to who licenses that software.
  • Page 3 Important Safety Instructions • Section 1.2, "Typical System Installation" • Section A.1, "Important Safety Instructions" • Warning Text: “The PoE connector is intended for intra-building connections only and does not route to the outside plant.” Operations Guide 930324M CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930324M Operations Guide...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930324M CyberData Corporation...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 930324M CyberData Corporation...

  • Page 7: Table Of Contents

    C.3 Contact Information ..........................66 C.4 Warranty ...............................67 C.4.1 Warranty & RMA Returns within the United States ............67 C.4.2 Warranty & RMA Returns outside of the United States .............67 C.4.3 Spare in the Air Policy ......................68 Operations Guide 930324M CyberData Corporation...
  • Page 8 C.4.4 Return and Restocking Policy ....................68 C.4.5 Warranty and RMA Returns Page ..................68 Index Operations Guide 930324M CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    1 Product Overview The CyberData SIP-enabled VoIP V2 Paging Amplifier provides an easy method for implementing an IP-based overhead paging system for both new and legacy installations. With up to 25 watts of driving power (802.3at), the Amplifier provides direct drive of a standard Horn speaker and supports a line-out connector for connection to an external amplifier.

  • Page 10: Typical System Installation

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930324M CyberData Corporation...

  • Page 11: Product Features

    • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing. • TFTP Client Facilitates hosting for the configuration file for Autoprovisioning. • RTP • RTP/AVP - Audio Video Profile • SPEEX Operations Guide 930324M CyberData Corporation...

  • Page 12: Supported Sip Servers

    • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the V2 Paging Amplifier for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930324M CyberData Corporation...

  • Page 13: Product Specifications

    Line In: Input Signal Amplitudes 2.0 VPP maximum Input Impedance 10k Ohm Line Out: Output Signal Amplitudes 2.0 VPP maximum Output Level +2dBm nominal Total Harmonic Distortion 0.5% maximum Output Impedance 10k Ohm Part Number 011061 Operations Guide 930324M CyberData Corporation...

  • Page 14: Dimensions

    1.7 Dimensions Figure 1-3. Dimensions...

  • Page 15: Chapter 2 Installing The Voip V2 Paging Amplifier

    Paging Amplifier and includes a kit for mounting. Table 2-1. Parts List Quantity Part Name Illustration Paging Amplifier Assembly Installation Quick Reference Guide Paging Amplifier Mounting Accessory Kit, RoHS  (part #071057A) which includes: (2)Plastic Ribbed Anchors (2) #6 Sheet Metal Screws Operations Guide 930324M CyberData Corporation...

  • Page 16: Paging Amplifier Setup

    Paging Amplifier Setup 2.2 Paging Amplifier Setup before Set up and configure each Paging Amplifier you mount it. CyberData delivers each Paging Amplifier with the factory default values indicated in Table 2-2: Table 2-2. Factory Default Settings—Default of Network Parameter...

  • Page 17: Paging Amplifier Components

    Status LED (GREEN) A steady LED confirms that the Paging Amplifier is operational. The LED will blink during a page when it is online. Network Activity LED (GREEN) Network Link LED (GREEN/YELLOW) Speaker Volume Operations Guide 930324M CyberData Corporation...

  • Page 18: Connecting The Paging Amplifier

    Use 16 gauge wire coming out of screw terminals. Standard 1 Speaker Configuration (802.3af mode) Note: The maximum wire length from the amplifier 8 Ohms to the speaker should not be more than 25 feet. 16 gauge wire Operations Guide 930324M CyberData Corporation...
  • Page 19 8 Ohms 8 Ohms 16 gauge wire 25 feet maximum distance 2 speakers in parallel (4 Ohm total) Twist wire nuts Note: Use wire nuts to connect wire from the speakers to 16 gauge wire. Operations Guide 930324M CyberData Corporation...

  • Page 20: Paging Amplifier Dip Switches

    Force high gain amplifier. If set to high power, the unit will not power ON with 802.3af compliant switch. You must use a power injector in this mode (CyberData part number 010867A). Table 2-5. DIP Switch 2 Settings DIP Switch Setting Description Manual Vol.

  • Page 21: Voip V2 Paging Amplifier System Installation And Connection Options

    Figure 2-11. Line-In Connection When line-in is enabled on the V2 Paging Amplifier, the audio received from Line Plug the line-in connection will be played to the Paging Amplifier speaker(s) and line-out connection as the lowest priority audio. Operations Guide 930324M CyberData Corporation...

  • Page 22: Speaker Connection

    802.3at High Power PoE Switch See the VoIP V2 Paging Amplifier Opera- tions Guide for more information about the connections. 802.3at PoE Injector Paging Amplifier VoIP Phone IP PBX Server 011068 Loudspeaker (up to 25 watts) (8 Ohm) Operations Guide 930324M CyberData Corporation...

  • Page 23: Paging Amplifier Jumpers

    JTAG Interference—Factory Only Console Port—Factory Only 2.2.6 Ethernet Connection Table 2-7 for details about the Paging Amplifier connection. Table 2-7. Paging Amplifier Connection Connection Connection Details Location Ethernet Use a RJ 45 cable. VoIP V2 Paging Amplifier Operations Guide 930324M CyberData Corporation...

  • Page 24: Loudspeaker Type

    Installing the VoIP V2 Paging Amplifier Paging Amplifier Setup 2.2.7 Loudspeaker Type Using the amplified output, the CyberData VoIP V2 Paging Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker. Figure 2-15. 011068 Loudspeaker 2.2.8 Cabling/Wiring Using the amplified output, you may connect a 011068 loudspeaker or equivalent unamplified speaker to a Paging Amplifier with good quality speaker wire that is 16 gauge and limited to 25 feet in length.

  • Page 25: Confirm Operation

    Green The Activity LED blinks to indicate network traffic. Figure 2-16. Paging Amplifier LEDs—Power and Link Power LED (blue/green) Link LED (green/yellow) Figure 2-17. Paging Amplifier LEDs—Status and Activity Status LED (green) Activity LED (green)(yellow) Operations Guide 930324M CyberData Corporation...

  • Page 26: Confirm The Ip Address And Test The Audio

    2.2.11 Adjust the Volume There are two ways to adjust the volume for the Paging Amplifier: • setting on the Device Configuration page Speaker Volume (0-9) • The external Volume dial on the Paging Amplifier face Operations Guide 930324M CyberData Corporation...
  • Page 27 2. Turn the external Volume dial (Figure 2-19) on the Paging Amplifier face. Note For the lineout volume, the volume is fixed and the volume control is adjusted through an external amplifier. Figure 2-19. External Volume Dial External volume dial Operations Guide 930324M CyberData Corporation...

  • Page 28: Configure The Paging Amplifier Parameters

    Table 2-9. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930324M CyberData Corporation...

  • Page 29: Paging Amplifier Web

    Link to the Sensor Configuration page. Link to the Multicast Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930324M CyberData Corporation...

  • Page 30: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available on the VoIP V2 Paging Amplifier product page at: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 31 Configure the Paging Amplifier Parameters 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-20): Web Access Username: admin Web Access Password: admin Figure 2-20. Home Page Operations Guide 930324M CyberData Corporation...
  • Page 32 Shows the current status of Backup Server 2. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930324M CyberData Corporation...

  • Page 33: Configure The Device Parameters

    Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters 2.3.3 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2-21. Figure 2-21. Device Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 34 Note: If the test audio button is pressed while music is playing via the Enabled Line In feature, the music will be muted during the test audio message. Operations Guide 930324M CyberData Corporation...
  • Page 35 Table 2-12. Device Configuration Parameters (continued) Web Page Item Description Click on the Test Relay button to do a relay test. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930324M CyberData Corporation...

  • Page 36: Configure The Network Parameters

    Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters 2.3.4 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-22). Figure 2-22. Network Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 37 Paging Amplifier must be rebooted for changes to take effect. 4. Connect the Paging Amplifier to the target network. 5. From a system on the same network as the Paging Amplifier, open a browser with the new IP address of the Paging Amplifier. Operations Guide 930324M CyberData Corporation...

  • Page 38: Configure The Sip Parameters

    2.3.5 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-23). Note For specific server configurations, go to the IP-PBX Server Compatibility page at: http://www.cyberdata.net/support/server/index.html Figure 2-23. SIP Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 39 (default is 120 seconds) (range is 100 - ?). Unregister on Reboot* • When selected, the Paging Amplifier automatically unregisters when it is rebooted. • When not selected, the Paging Amplifier remains registered when it is rebooted. Operations Guide 930324M CyberData Corporation...
  • Page 40 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click Save to save the settings. Operations Guide 930324M CyberData Corporation...

  • Page 41: Configure The Nightringer Parameters

    Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-26. Figure 2-24. Night Ringer Configuration Setup Operations Guide 930324M CyberData Corporation...
  • Page 42 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. Operations Guide 930324M CyberData Corporation...

  • Page 43: Configure The Sensor Configuration Parameters

    Calling a preset extension can be set up as a point-to-point call, but currently can't send Note delayed DTMF tones. 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-25). Figure 2-25. Sensor Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 44 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click Save Settings. Operations Guide 930324M CyberData Corporation...

  • Page 45: Configure The Multicast Configuration Parameters

    Multicast configuration provides the ability to join up to 10 paging zones. A paging zone can consist of one, or many, CyberData multicast group-enabled Paging Amplifiers. There is no limit to how many Paging Amplifiers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 46 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters 1. Click on the Multicast Configuration button to open the Multicast Configuration page. See Figure 2-26. Figure 2-26. Multicast Configuration Setup Operations Guide 930324M CyberData Corporation...
  • Page 47 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. Operations Guide 930324M CyberData Corporation...
  • Page 48 When the device is playing back buffered audio and this buffered audio is interrupted by a higher priority stream, once the higher priority streams is finished, the device will restart the lower priority stream from the beginning. Operations Guide 930324M CyberData Corporation...

  • Page 49: Configure The Audio Parameters

    Click the Audio Config button to open the Audio Configuration page. The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Paging Amplifier. Figure 2-27. Audio Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 50 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters Figure 2-28. Audio Configuration Page (continued) Operations Guide 930324M CyberData Corporation...
  • Page 51 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Pagetone Corresponds to a simple tone that is unused by default (24 character limit).
  • Page 52 Web Page Item Description The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 930324M CyberData Corporation...

  • Page 53: User-Created Audio Files

    RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz Audacity You can use the free utility to convert audio files into this format. See Figure 2-29 through Figure 2-31. Figure 2-29. Audacity 1 Figure 2-30. Audacity 2 Operations Guide 930324M CyberData Corporation...
  • Page 54 Configure the Paging Amplifier Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-31. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930324M CyberData Corporation...

  • Page 55: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-32). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-32. Event Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 56 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Operations Guide 930324M CyberData Corporation...
  • Page 57 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 58 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 59 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...

  • Page 60: Configure The Autoprovisioning Parameters

    Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters 2.3.12 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-21. Figure 2-33. Autoprovisioning Configuration Page Operations Guide 930324M CyberData Corporation...
  • Page 61 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930324M CyberData Corporation...
  • Page 62 The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.
  • Page 63 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 64 You can force a change to the audio files on the board by clicking the Delete button on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930324M CyberData Corporation...

  • Page 65: Upgrading The Firmware

    2. Unzip the Paging Amplifier version file. This file may contain the following: • Firmware file • Release notes 3. Log in to the Paging Amplifier home page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". Operations Guide 930324M CyberData Corporation...
  • Page 66 7. The Paging Amplifier will automatically reboot when the upload is complete. 8. When the countdown finishes, the Upgrade Firmware page will refresh. The uploaded firmware filename should be displayed in the system configuration (indicating a successful upgrade and reboot). Operations Guide 930324M CyberData Corporation...
  • Page 67 Use the Choose File button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930324M CyberData Corporation...

  • Page 68: Reboot The Paging Amplifier

    To reboot a Paging Amplifier, log in to the web page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". 1. On the Home Page, click the Reboot button. See Figure 2-35. Figure 2-35. Home Page Reboot button Operations Guide 930324M CyberData Corporation...
  • Page 69 Installing the VoIP V2 Paging Amplifier Configure the Paging Amplifier Parameters 2. A normal restart will occur and you will see the following Reboot page (Figure 2-36). Figure 2-36. Reboot Page Operations Guide 930324M CyberData Corporation...

  • Page 70: Appendix A Mounting The Amplifier

    Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930324M CyberData Corporation...

  • Page 71: Mount The Amplifier

    The V2 Paging Amplifier was designed for indoor use. Mounting it on the external part of a building will require additional hardware for weatherproofing, cabling access, and lightning suppression. Consult a certified electrician for details. Note For mounting, use the two #6 SHEET METAL SCREWS to secure the enclosure. Operations Guide 930324M CyberData Corporation...

  • Page 72: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930324M CyberData Corporation...

  • Page 73: Appendix C Troubleshooting/Technical Support

    2. Go to the support page for your product, and click on the FAQs tab. C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by doing the following: 1. Go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/pagingampv2/docs.html 2.

  • Page 74: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 75: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 76: Spare In The Air Policy

    Warranty C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...
  • Page 77 (door sensor) 36 connections 13 activity LED 17 contact information 66 address, configuration login 22 contact information for CyberData 66 amplified outputs 10, 11 Current Network Settings 29 high power mode 11 current network settings 29 how to use and connect 10...
  • Page 78 Multicast IP Address 39 identifying your product 1 illustration of amplifier mounting process 63 navigation (web page) 21 input specifications 5 navigation table 21 installation 2 network activity LED 9 IP address 8, 20, 29 network configuration 28 Operations Guide 930324M CyberData Corporation...
  • Page 79 3 SIP remote SIP port 31 product specifications 5 SIP server 31 supported protocols 3 backups 31 supported SIP servers 4 password for login 31 typical system installation 2 SIP servers supported 4 Operations Guide 930324M CyberData Corporation...
  • Page 80 & RMA returns outside of the United States 67 user ID for login 31 warranty and RMA returns page 68 SIP server backups 31 warranty policy at CyberData 67 SIP settings 31 web access password 8, 20 Spare in the Air Policy 68...

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