Nortel CallPilot 100 User Manual page 45

Norstar
Miscellaneous
Table 15 Miscellaneous Features and Benefits
Feature
Call Screening per
set
Dynamic Voice
Channel Allocation
Enable or Disable the
Company Directory
Enable or Disable
Voice Mail Feature
External Volume
Control
Interrupt Feature
Description
Is particularly useful where Calling Line
Identification (CLID) information is not
available, or when the called party has a set
without display capabilities.This feature is
enabled on an individual mailbox basis from
mailbox administration. Call Screening only
applies to external calls dialed by callers
using the extension dialing capabilities of
Auto Attendant or Custom Call Routing.
After an external caller enters the extension of
the person they wish to speak to, the
Automated Attendant asks the caller to record
their name. The Automated Attendant then
transfers the call to the extension, announces
the name of the caller and offers the called
party the option of accepting the call or letting
the caller leave a Voice Mail message.
Means that voice channels are not dedicated
to an Automated Attendant or voice
messaging.
Lets the system coordinator enable or disable
access to the company directory for internal
and external users.
Lets the system manager globally
enable/disable the Voice Mail feature. If Voice
Mail is disabled, the calling party will not be
answered by the subscriber's mailbox.
Instead, the caller will be directed back to the
Automated Attendant or CCR application for
more options. When disabled, only Feature
980 and Feature 986 will be allowed to leave
messages.
Allows users listening to messages from
outside the company to increase the playback
volume by pressing *.
Allows mailbox users to retrieve calls that
have been forwarded to voicemail. Call can
be interrupted at any point during the mailbox
session.
46
Messaging
Benefits
Improves productivity by
allowing the user to
choose whether to
interrupt work to take a
call.
Improves efficiency and
speeds up call
processing.
Eliminates message
distortion, and ensures
users will hear details
correctly.
Provides users with the
opportunity to retrieve
calls if they are in the
office.