Nortel CallPilot 100 User Manual page 2

Messaging
Messaging
Highlights
• CallPilot 150 – is the main offering in the Norstar messaging portfolio and delivers scalable,
advanced messaging to growing small and mid-sized businesses with 30 to 200 users
• CallPilot 100 – is a new messaging offering that targets price-sensitive small businesses and
provides a feature-rich, cost-effective solution equipped with 10 mailboxes
• Centralized Voice Mail on CallPilot 150 – means that networked sites can use one centralized
applications server for Voice Mail and Attendant; this capability translates into significant cost
savings
• Centralized Auto Attendant on CallPilot 150 – means that the Norstar VM application in the
NAM acts as a centralized Auto Attendant for Norstars or Meridian 1s connected over an
MCDN CDP network
• Automated Attendant – works as the Norstar voice messaging receptionist and ensures that calls
are answered 24 hours a day, 7 days a week, allowing callers to direct their calls to the right
person
• Mailboxes – enable companies to order up to 300 mailboxes that can be used to provide callers
with important information or allow callers to leave messages anytime
• Custom Call Routing (CCR) – enhances Voice Messaging call routing abilities by allowing
incoming calls to be redirected along call paths created by the system administrator.
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