Nortel CallPilot 100 User Manual page 41

Norstar
Feature
Broadcast Messages
Called party
cancellation of Off-site
notification
Cascading Off-
Premise Message
Notification
Enable or Disable
General Delivery
Mailbox
Envelope Information
Express Internal
Messaging
Forward Copy with or
without Comment
Description
Allows system coordinators to record a
message and send it to every mailbox; it is
played automatically, then erased as soon
as the subscriber ends the session.
Lets the party receiving a remote
notification call turn off notification to this
destination. This is useful when a
subscriber enters an incorrect destination
telephone number. When the called party
cancels notification the system removes
the number from the subscriber message
notification destination list and an NDN
containing the incorrect telephone number
is deposited in the subscriber's mailbox.
Lets users program five internal or
external numbers that will notify a mailbox
subscriber when a message is received in
the mailbox. Each number is called in
sequence if the number before does not
answer. Numbers can be designated as a
phone, pager or intercom. Depending on
the Class of Service programming, each
number can be called up to nine times at
intervals of 5, 10, 15 or 30 minutes per
attempt. If a pager is notified, the user
must phone in to receive the message. If a
phone is notified, the user can access
their mailbox once they enter their
password. Messages are immediately
sent to users wherever they are located,
therefore improving both external and
internal communications.
Can be disabled or enabled in System
Administrator's Mailbox.
Gives users the receipt time and date of a
message, in addition to the sender's
name. Users can receive this information
by pressing "7" during or after a message.
Lets users send internal messages
without opening a person's own mailbox;
the sender's name and extension are
automatically included.
Allows users to forward mailbox
messages to other mailboxes without
rerecording the message.
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Benefits
Improves internal
communications by
providing systemwide
messaging capabilities.
Every mailbox owner
receives the same
message.
Ensures that if messages
are delivered to the wrong
person, the subscriber
receives notification that the
message was not delivered.
Provides better customer
service and quicker
response time.
Improves convenience.
Improves efficiency, as
users know exactly when
messages were left.
Improves communication.
Users can attach more
comments to the original
message.
Messaging