Nortel CallPilot 100 User Manual page 21

Norstar
Mailbox Activity Report
The Mailbox Activity report shows seven-day usage information for all Subscriber mailboxes on
the system. The last full day of activity represents the starting point of this report. For example, if
the full day of activity is Tuesday, the report will begin on Tuesday and goes back seven days to the
previous Wednesday.
The Mailbox Activity report shows:
• The number of messages recorded and their total length and average length
• The number of times the maximum message length is reached
• The number of messages received and their total and average length
• The number of times the mailbox is accessed for log or call answering (including total connect
minutes and the resulting average)
• The average time before new messages are played
• The average time before messages are deleted
• The number of times logon authentication fails three times in succession
• The cumulative average for the above
• Whether Primary, Alternate and CLID-based greetings are recorded.
After a user generates a report, he or she can reset the statistics to set the counters to zero.
Event Log Report
The Event Log report lists events that can help users diagnose system problems. Events are shown
with their date, time and error message.
CCR Tree Usage Report
The CCR Tree Usage report shows the following information for the previous seven days:
• The number of calls received by the CCR Tree
• The number of times each node was visited
• The Greeting Table from which the CCR Tree is referenced
• The last seven days for complete record collection (this does not include the day the report is
generated)
• The most recent complete day in the left column
• Usage data as zeros for dates prior to the last change data.
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Messaging