Nortel CallPilot 100 User Manual page 14

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Messaging

Norstar

Keycode Retrieval System (KRS)

Each CallPilot 100/150 ships with a unique system ID which is then matched to the authorization

code of the purchased upgrade option. When the customer enters these two codes into the Keycode

Retrieval System (KRS), the applicable keycode is generated to enable the purchased option. The

ability to generate keycodes through the KRS ensures immediate access without the need to place

calls to Nortel Networks support.

Keycode Retrieval System Implementation Details

CallPilot is enabled for base functionality out of the box with upgrade options that are enabled via

keycodes. The upgrade option is in the form of a paper document with a unique authorization code

that the installer enters, along with the unique CallPilot ID, into the KRS to obtain the keycode.

Try-and-Buy Keycodes

Try-and-buy keycodes are available at no charge for a 60-day period. This offering lets customers

"test out" these applications and experience the value they will bring in addressing their business

needs – all without any obligation to purchase. The keycodes are easily accessible by way of the

Web through the KRS. Businesses may request any or all of the listed keycodes.

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Callpilot 150