Roadside Assistance Button - Mercedes-Benz M-Class Operator's Manual

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G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and no voice
connection to the Mercedes-Benz Customer
Assistance Center was established, then the
mbrace system could not initiate an
emergency call (e.g. the relevant cellular
phone network is not available).
The message
Call Failed
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
Making an emergency call
To initiate an emergency call
X
manually: press cover : briefly to open
it.
Press SOS button ; briefly.
X
The indicator lamp in SOS button ;
flashes until the emergency call is
concluded.
Wait for a voice connection to the
X
Mercedes-Benz Customer Assistance
Center.
After the emergency call is ended, close
X
cover :.
G
WARNING
If you feel in any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The

Roadside Assistance button

appears in the
X
If a connection can be established, the
Connected
multifunction display.
If a cellular phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Mercedes-Benz
Customer Assistance Center, for example:
R
R
i
I n f o r ma t i o n P r o v i d e d b y :
Mercedes-Benz Customer Assistance Center
will automatically contact local emergency
officials with the vehicle's approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
Press and hold Roadside Assistance
button : for more than two seconds.
This initiates a call to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button :
flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
message appears in the
current location of the vehicle
vehicle identification number
The display of the audio system or
COMAND shows that an mbrace call is
active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
Features
301
Call
Z

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