Mercedes-Benz M-Class Service Information
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Mercedes-Benz M-Class Service Information

2005 truck
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Service and Warranty Information 2005 Trucks
M - Class and G - Class

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Summary of Contents for Mercedes-Benz M-Class

  • Page 1 Service and Warranty Information 2005 Trucks M - Class and G - Class...
  • Page 2 QUICK REFERENCE TO WARRANTY COVERAGE (Complete warranty coverage starts on page 13) 4 Years/50,000 Miles BASIC WARRANTY WHEEL ALIGNMENT AND BALANCING 1 Year/12,000 Miles EMISSION PERFORMANCE/CONTROL 2 Years/24,000 Miles (Federal) EMISSION PERFORMANCE/CONTROL 8 Years/80,000 Miles (Limited Coverage - please refer to text) (Federal) EMISSION PERFORMANCE 3 Years/50,000 Miles...
  • Page 3 Dear Mercedes-Benz Truck Owner: As an authorized Mercedes-Benz Dealer, we are dedicated to providing you with unparalleled Commitment to Excellence in Sales and Service. We will always do everything possible to live up to this commitment. Mercedes-Benz Truck Center’s Signature and Stamp...
  • Page 4 Mercedes-Benz Center Information Name: Address: City, State, ZIP Code: Sales Department Hours: Telephone: Fax: E-mail: Service Department Hours: Telephone: Fax: E-mail: Parts Department Hours: Telephone: Fax: E-mail: Additional Customer Assistance/Services:...
  • Page 5 Truck Warranty Information Model Delivery/Warranty: Mo. Selling Dealer Code: Serial Number LIMITED WARRANTY TERMS: The first to occur of 4 Years or 50,000 miles from date of delivery or when put into service. (See details starting on page 13 of this booklet.) Owner OTHER: Address...
  • Page 6 New Vehicle Systems Checkout Inspection/Delivery Delivery and Owner Instructions Owner instructed in operation of vehicle per Mercedes-Benz New Truck Delivery Program Service and Warranty Information Booklet, NEW TRUCK Operator Manuals and Maintenance Booklet DELIVERY reviewed with owner CERTIFICATION Owner introduced to Service Department Staff...

  • Page 7: Table Of Contents

    Warranty Enforcement Laws (Lemon Laws).............39 Important Notice for California Retail Buyers and Lessees of Mercedes-Benz Vehicles ......40 Questions, Loss of Warranty Booklet.

  • Page 8: To The Owner

    Mercedes-Benz truck so that future owners will have ac- your Mercedes-Benz truck and are availa- owner.

  • Page 9: Mercedes-Benz Service Welcome - Model Year 2005

    Service and Warranty Mercedes-Benz Service Welcome - Model Year 2005 The Mercedes-Benz Service Welcome First Tire Rotation consists of a First Visit and a First Tire Ro- tation, where applicable to your vehicle’s Please bring your Mercedes-Benz vehicle a tire rotation at least once in between tire configuration.
  • Page 10 Service and Warranty Notes...
  • Page 11 As a MERCEDES-BENZ OWNER you deserve service unparalleled in the industry. To meet your every possible service need, your authorized Mercedes-Benz Truck Center employs a specially factory trained staff using the latest diagnostic and service techniques. Whether it is a small adjustment or major service, your Mercedes-Benz Truck Center will accommodate you quickly and efficiently.
  • Page 12 Service and Warranty Notes...
  • Page 13 T H A N K Y O U . . . for the confidence you have placed in us. We will always do everything possible to continue to earn your trust and goodwill. Business Card Business Card Service Manager Mercedes-Benz Representative (Insert here) (Insert here)
  • Page 14 Service and Warranty...

  • Page 15: Limited Warranty - Registration Year 2005

    Mercedes- as a Mercedes-Benz Truck Center demon- surface. Any tire replaced under warranty Benz truck that any authorized Mercedes- strator or Mercedes-Benz U.S. Internation-...
  • Page 16 Canada temporarily, such as on vacation, the DaimlerChrysler AG Limited Warranty warranty service may be requested from of 24 months with unlimited miles. any authorized Mercedes-Benz Truck Cent- This warranty gives you specific legal TAIL DELIVERY, WHICHEVER EVENT OR PROPERTY OR LOSS OF REVENUE rights and you may also have other rights SHALL FIRST OCCUR.
  • Page 17 Service and Warranty Limited Warranty - 2005 Registration Year Trucks Items Which Are Not Covered: TIRE DAMAGE: Damage to the tires such DAMAGE DUE TO ACCIDENTS, MISUSE OR require and are not covered by this warran- as punctures, cuts, snags, bruises, impact NEGLIGENCE: Accidents or damage from ty.
  • Page 18 Mercedes-Benz parts and acces- odometer has been altered and the actual physical proof of a manufacturing defect sories and damages or malfunctions re- mileage cannot be determined.

  • Page 19: Mercedes-Benz New Truck Limited Warranty - Things You Should Know

    Service and Warranty Mercedes-Benz New Truck Limited Warranty - Things You Should Know General Our intention is to repair under warranty, When requesting service or repair work If the owner has a warranty claim and without charge to you, anything that goes...
  • Page 20 Service and Warranty Mercedes-Benz New Truck Limited Warranty - Things You Should Know Insurance Write-Off; or Repaired or Re- Paint and Other Appearance Items placed Parts Any truck which has been damaged to Any parts repaired or replaced under an in-...

  • Page 21: Body Repair Information

    Service and Warranty Mercedes-Benz New Truck Limited Warranty - Things You Should Know Body Repair Information Customer Repair Orders Due to the materials and assembly proce- Your servicing dealer will give you a copy of dures used in the production of Mercedes-...

  • Page 22: Emission Control System Maintenance

    Such literature is available warranty does not cover failures due solely ranty obligations are not dependent upon from either your Mercedes-Benz Truck to owner abuse or lack of proper mainte- the use of any particular brand of replace- Center or directly from Mercedes-Benz nance.

  • Page 23: Emission Systems Warranty (Federal)

    These parts are no longer cov- Mercedes-Benz truck that: years or 24,000 miles from the date of ini- ered once they have been replaced at the...
  • Page 24 ON THE PART OF THE WARRANTOR. DAIMLERCHRYSLER AG, MERCEDES- This warranty is available on a truck pur- BENZ USA, LLC, MERCEDES-BENZ U.S. IN- chased in the United States or in any U.S. TERNATIONAL, INC., MERCEDES-BENZ possession governed by U.S. law.

  • Page 25: Emission Performance Warranty (Federal) - Things You Should Know

    Benz Truck Center. You will be notified in tacting the Director, Field Operation and Your warranty claim may be presented to writing by your Mercedes-Benz Truck Cent- Support Division (EN-397F), Environmental any authorized Mercedes-Benz Truck Cent- er of the reason for any denial of your Protection Agency, 401 “M”...

  • Page 26: Emission Performance Warranty (Federal)

    Model Year 1968. rants to the original and each subsequent nial of the right to use the vehicle) under lo- owner of a new Mercedes-Benz truck that: cal, State or Federal law, then any authorized Mercedes-Benz Truck Center a. if the vehicle is maintained and operat- during the first 24 months or 24,000 miles ed in accordance with MBUSA’s written in-...
  • Page 27 Mercedes-Benz truck was designed, built service or parts, however, will not be cov- er than genuine Mercedes-Benz Parts or and tested using genuine Mercedes-Benz ered under the warranty except in the case...
  • Page 28 Emission Performance Warranty (Federal) MBUSA may deny an emission perform- maintenance. The receipts and service Mercedes-Benz USA, LLC may deny an ance warranty claim if the failure of a records should be transferred to each sub- emission related warranty claim if it can part is the result of: sequent owner of this truck.
  • Page 29 Service and Warranty Emission Performance Warranty (Federal) This Warranty Does Not Cover: a. Malfunctions in any part caused by any d. Loss of time, inconvenience, loss of use This warranty is available on a truck pur- of the following: misuse, improper adjust- of the vehicle, or other incidental or conse- chased in the United States or in any U.S.
  • Page 30 TY OR FITNESS FOR A PARTICULAR PUR- POSE, AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF THE WAR- RANTOR. DAIMLERCHRYSLER AG, MER- CEDES-BENZ USA, LLC, MERCEDES-BENZ U.S. INTERNATIONAL, INC., MERCEDES- BENZ SERVICE CORPORATION OR THE SELLING MERCEDES-BENZ TRUCK CENT-...

  • Page 31: California, Maine, Massachusetts And Vermont Emission Control System Warranty - Things You Should Know

    Mercedes-Benz truck. In Cal- gine computers. Also included may be 1. If your MB truck fails a Smog Check In- ifornia, Maine, Massachusetts and...
  • Page 32 You are responsible for presenting your Mercedes-Benz truck to an authorized Mercedes-Benz Truck Center as soon as a problem exists. The warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.
  • Page 33 Environmental Protection, Division should contact: of Air Quality Control, One Winter Street, Boston, MA 02108, (617) 292-5500, or Mercedes-Benz USA, LLC, Customer Assistance Center, One Mercedes Drive, Agency of Natural Resources, Department Montvale, NJ 07645-0350, 1-800-FOR- of Environmental Conservation, Air Pollu-...

  • Page 34: 2005 California, Maine, Massachusetts And Vermont Emission Control System Warranty

    7 year or 70,000 mile, whichever first owner of a 2005 Mercedes-Benz truck that parts as specified in the attached list occurs, warranty term is defective during...
  • Page 35 Mercedes-Benz parts in placed in service as a retail demonstrator automotive repair establishment or individ- performance and durability.
  • Page 36 Center is not available, repairs may be per- Mercedes-Benz Truck Center as a condi- maintenance. MBUSA may deny a warran- formed at any available service establish-...
  • Page 37 2005 California, Maine, Massachusetts and Vermont Emission Control System Warranty What is not covered by the Emission Warranty Mercedes-Benz USA, LLC may deny an This warranty does not cover: 3. Damage resulting from accident, acts of emission related claim if it can establish...
  • Page 38 Exceptions are when you, the own- CHANTABILITY OR FITNESS FOR A PAR- Mercedes-Benz vehicles in effect at the er, request a delay, or a delay is caused by TICULAR PURPOSE, AND OF ALL OTHER time in such states or countries.

  • Page 39: Mercedes-Benz Warranted Emission Related Components My 2005

    Service and Warranty Mercedes-Benz Warranted Emission Related Components MY 2005 I. Air Induction System III. Ignition System VII. Secondary Air Injection Sys. X. On-Board Diagnostics Spark Plugs Air Cleaner Housing Electric AIR Injection Pump Data Link Connector (OBD) Ignition Coil...

  • Page 40: Model Year 2005 California, Maine, Massachusetts And Vermont Defect Warranty Coverage

    Service and Warranty MY 2005 California, Maine, Massachusetts and Vermont Defect Warranty Coverage (7 years / 70,000 miles) Parts Description Model • • • • Intake Manifold • • • • Throttle Actuator • • EVAP Canister • • • •...

  • Page 41: Warranty Enforcement Laws (Lemon Laws)

    Mercedes-Benz USA, LLC, cumstances. The provisions of these laws prior efforts by our authorized dealers so...

  • Page 42: Important Notice For California Retail Buyers And Lessees Of Mercedes-Benz Vehicles

    Service and Warranty IMPORTANT NOTICE for California Retail Buyers and Lessees of Mercedes-Benz Vehicles Under California law you may be entitled sonable number of repair attempts is pre- been subject to repair four or more times to a replacement of your vehicle or a re-...

  • Page 43: Questions, Loss Of Warranty Booklet

    Truck Center arrange for a re- the event a warranty or service matter is placement. not handled to your satisfaction, the fol- When you contact Mercedes-Benz USA, lowing steps are suggested: LLC please be sure to include the MODEL, and VEHICLE IDENTIFICATION NUMBER FIRST - (VIN) of your truck.

  • Page 44: Address Change, Special Adjustment Programs

    If You Have Changed Your Address SPECIAL ADJUSTMENT PROGRAMS Should your address change, please do not Sometimes Mercedes-Benz USA, LLC fail to notify us by using the “Notice of Ad- offers a special adjustment program to dress Change” coupon also contained in...

  • Page 45: To Purchasers Of Pre-Owned Mercedes-Benz Trucks

    Service and Warranty To Purchasers of Pre-Owned Mercedes-Benz Trucks If you have purchased a pre-owned Mer- Such notification is likewise necessary for The “National Traffic & Motor Vehicle cedes-Benz truck before the expiration of your own safety after expiration of the Safety Act of 1966”...
  • Page 46 Service and Warranty Printed in U.S.A. All rights reserved. Reproduction or translation in whole otestr in part is not permitted without authorization from the publisher. Editorial status: 07/2004 Models: 163, 463...
  • Page 47 Distributor in the United States: Mercedes-Benz USA, LLC One Mercedes Drive, P.O. Box 350 Montvale, NJ 07645-0350 Order No. T-0417-05B (07/2004) 2004 Mercedes-Benz USA, LLC • A DaimlerChrysler Company www.MBUSA.com Printed in U.S.A.

This manual is also suitable for:

G-class2005 m-class2005 g-class

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