Having Problems Receiving A Fax - Konica Minolta bizhub 215 User Manual

10.2

Having problems receiving a fax

10.2 Having problems receiving a fax
Fax status
The received image is not clear.
Blank paper is received.
Faxes are not received automat-
ically.
The received paper contains
some black streaks.
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Major cause
Is the specified paper being
used?
Is the paper damp?
Is toner sufficient?
Is there a problem with a destina-
tion fax machine?
Is toner sufficient?
Does the sender load the origi-
nal, turning it over?
Has the Receive Mode been set
to Manual RX?
Is the memory full?
Is a message displayed?
Is there a problem with a destina-
tion fax machine?
Corrective actions
Use the specified paper.
Replace with new paper.
Install a new Toner Bottle. For
details, refer to [Quick Guide
Copy/Print/Fax/Scan Opera-
tions].
Make a copy on this machine to
check the result. If a copy image
is clear, ask the sender to send
the fax again.
Install a new Toner Bottle. For
details, refer to [Quick Guide
Copy/Print/Fax/Scan Opera-
tions].
Check with the sender.
Set to Auto RX. (p. 7-24)
If paper out occurs, add paper,
and print out files saved in the
memory.
Release the message as instruct-
ed in the screen.
Make a copy on this machine to
check the result. If a copy image
is clear, ask the sender to send
the fax again.
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