Compaq Prolinea Family Maintenance & Serice Manual page 45

Diskette drive cannot write
to a diskette.
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Diskette drive cannot
read a diskette.
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Monitor Problems
This section identifies some quick checks for monitor related problems.
Table 2-18. Solutions for Monitor Problems
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Problem
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Characters are dim.
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Screen is blank.
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No sound.
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Garbled characters on the
screen are mixed with text.
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Monitor overheats.
1. Diskette is not formatted. Format the
diskette.
2. Diskette is write protected. Either use
another diskette that is not write
protected or disable the write protection
on the diskette.
3. Writing to the wrong drive. Check the
drive letter in your path statement.
4. Not enough space is left on the diskette.
Use another diskette to write the
information.
1. Diskette is not formatted. Format the
diskette.
2. Using the wrong diskette type for the
drive type. Use a diskette that is
compatible with the drive.
3. Reading the wrong drive. Check the drive
letter in your path statement.
4. Diskette drive has been disabled by
Computer Setup. Run Computer Setup and
enable the diskette drive.
Possible Solution
The brightness control is not set properly.
Adjust the brightness control.
1. A screen blanking utility could be
installed. Press any key. If the display
reappears, you have a screen blanking
utility installed.
2. The brightness needs adjusting. Adjust
the brightness control.
3. Screen save has been initiated. Press any
key or move the mouse to light the
screen.
Check the adjustment of the volume control
on the WSS Sound Board on the rear of the
computer.
The ANSI.SYS driver is not in the CONFIG.SYS
file. Add the ANSI.SYS driver to the
CONFIG.SYS file by adding the following
line: DEVICE = C:\DOS\ANSI.SYS
There is not enough ventilation space for
proper airflow. Leave at least 3 inches
(7.6 cm) of ventilation space. Also, be sure
there is nothing on top of the monitor to