Compaq Prolinea Family Maintenance & Serice Manual page 44

o Is the computer connected to a working power outlet?
o Is the computer turned on and the power light illuminated?
o Are all cables connected properly and seated?
o Are all of the necessary device drivers installed?
o Is the CONFIG.SYS file correct?
o Is the AUTOEXEC.BAT file (MS-DOS) or STARTUP.CMD file (OS/2) correct?
o Was a nonbootable diskette loaded in the diskette drive at powerup?
o Are all switch settings correct?
o Was Computer Setup run after installing options (memory, disk drives,
etc.) and before installing industry standard architecture (ISA) boards?
Power Problems
This section identifies some quick checks for power related problems.
Table 2-16. Solutions for Power Problems
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Problem
===========================================================================
Computer will not turn on.
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Computer does not
automatically display the
date and time.
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Computer powered off
automatically.
===========================================================================
Diskette Drive Problems
This section identifies some quick checks for diskette drive related
problems.
Table 2-17. Solutions for Diskette Drive Problems
===========================================================================
Problem
===========================================================================
Diskette drive light stays
on.
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Possible Solution
Ensure that the computer is connected to a
power source.
The Real Time Clock (RTC) battery may need
to be replaced. See Chapter 5 for
replacement procedures.
The unit temperature may have been exceeded.
Check the fan for function and blockage.
Possible Solution
1. Diskette can be damaged. Run CHKDSK on
the diskette.
2. Diskette could be installed incorrectly.
Remove the diskette and reinsert.
3. Software program may be damaged. Check
the program diskettes.