Dell SonicWall SRA 4200 Administrator's Manual page 410

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410 | SRA 6.0 Administrator's Guide
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What version of Java do I need?
Answer: You will need to install SUN's JRE 1.6.0_10 or higher (available at
www.java.com) to use some of the features on the SRA appliance. On Google Chrome, you
will need Java 1.6.0 update 10 or higher.
What operating systems are supported?
Answer:
Microsoft Windows 2000 Professional SP4 and newer
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Microsoft XP, SP2 and newer
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Microsoft Vista
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Microsoft Windows 7
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Apple OSX 10.6.8 and newer
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Linux kernel 2.4.x and newer
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Why does the 'File Shares' component not recognize my server names?
Answer: If you cannot reach your server by its NetBIOS name, there might be a problem
with name resolution. Check your DNS and WINS settings on the SRA appliance. You might
also try manually specifying the NetBIOS name to IP mapping in the "Network > Host
Resolution" section, or you could manually specify the IP address in the UNC path, e.g.
\\192.168.100.100\sharefolder.
Also, if you get an authentication loop or an error, is this File Share a DFS server on a
Windows domain root? When creating a File Share, do not configure a Distributed File
System (DFS) server on a Windows Domain Root system. Because the Domain Root
allows access only to Windows computers in the domain, doing so will disable access to
the DFS file shares from other domains. The SRA appliance is not a domain member and
will not be able to connect to the DFS shares.DFS file shares on a stand-alone root are not
affected by this Microsoft restriction.
Does the SRA appliance have a SPI firewall?
Answer: No. It must be combined with a Dell SonicWALL security appliance or other third-
party firewall/VPN device.
Can I access the SRA appliance using HTTP?
Answer: No, it requires HTTPS. HTTP connections are immediately redirected to HTTPS.
You may wish to open both 80 and 443, as many people forget to type https: and instead
type
http://. If you block 80, it will not get redirected.
What is the most common deployment of the SRA appliances?
Answer: One-port mode, where only the X0 interface is utilized, and the appliance is
placed in a separated, protected "DMZ" network/interface of a Dell SonicWALL security
appliance, such as the Dell SonicWALL TZ 180, or the Dell SonicWALL NSA appliance.
Why is it recommended to install the SRA appliance in one-port mode with a Dell
SonicWALL security appliance?
Answer: This method of deployment offers additional layers of security control plus the
ability to use Dell SonicWALL's Unified Threat Management (UTM) services, including
Gateway Anti-Virus, Anti-Spyware, Content Filtering and Intrusion Prevention, to scan all
incoming and outgoing NetExtender traffic.
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