Animas OneTouch Ping Owner's Booklet page 228

CHAPTER 6 - TROUBLESHOOTING YOUR ONETOUCH
WARNING
Bolus canceled.
Move devices
closer, or
change channel.
Delivered: see pump
Confirm
Notification
Last BG more than 15
minutes old.
Retest or enter
new BG.
Confirm
Notification
No communication.
Pump is busy.
Confirm
Notification
Pump unpaired.
Confirm
®
INDICATES
Bolus was canceled because RF
communication was lost during
bolus delivery, and has not been
re-established.
The last BG test taken on your
meter remote was more than 15
minutes ago, and may not be
current enough for calculating a
BG correction.
There is no communication
between your meter remote and
pump because your pump is in the
middle of a procedure.
Your meter remote and pump are
no longer paired, and will not be
able to communicate or share
data. You will not be able to use
your meter remote to deliver
insulin from your pump while the
devices are unpaired.
210
PING ™ SYSTEM
Press to confirm the Warning.
Make sure your meter remote and
pump are within RF range, and/or
try troubleshooting the RF
connection with Customer Service
at 1 877 937-7867 using the RF
Test feature on your meter remote.
Please refer to your pump to see
how many insulin units were
delivered before the bolus was
canceled. You will still be able to
deliver insulin directly from your
pump or as an insulin injection.
Press to confirm the Notification.
You will be prompted to re-test or
manually enter a more recent BG
test result.
Your pump must complete the
procedure before it can respond to
your meter remote command.
Press to confirm the Notification.
Wait a few seconds for your pump
to complete the procedure. If the
message appears again, check the
RF status.
Press to confirm the Notification.
To re-pair your meter remote with
your pump, or to pair your meter
remote with a new pump, complete
the pairing procedure (see pages
180–181). In cases where you are
not able to use your meter remote to
access pump functions, you will still
be able to deliver insulin directly
from your pump or as an insulin
injection.
WHAT TO DO