Chapter 10 - Understanding Meter Remote Error And Other Messages - Animas OneTouch Ping Owner's Booklet

CHAPTER 10 - UNDERSTANDING METER REMOTE ERROR AND

CHAPTER 10 - UNDERSTANDING METER REMOTE ERROR AND OTHER MESSAGES

OTHER MESSAGES
Your meter remote displays messages when there are problems with the test strip, with your meter
remote, and when your BG levels are beyond the measurement limits (higher than 600 mg/dL or lower
than 20 mg/dL). Display messages are in addition to LED and audio cues that alert you to meter
remote problems. Messages do not appear in all cases when a problem has occurred. Improper use
may cause an inaccurate BG test result without producing an error message. To clear a notification,
warning, or alarm, you may need to remove the test strip and/or follow the prompts on your meter
remote screen.
IMPORTANT: There are additional special messages that are displayed on your meter remote when
you begin using your meter remote and pump together as a system. These include messages
regarding communication problems between the devices or if your intended actions might require
additional attention. A third set of special messages covers pump warnings, alarms, and alerts that
appear on both your pump and meter remote displays. If a message is displayed on your meter
remote and is not included in the list that follows, see Chapter 6 in Section III (pages 209–218) for
a list of additional special messages.
WARNING
LOW
GLUCOSE
Below 20 mg/dL
WARNING
HIGH
GLUCOSE
Above 600 mg/dL
WARNING
LOW
CONTROL
Below 20 mg/dL
WARNING
HIGH
CONTROL
Above 600 mg/dL
INDICATES
You may have a very low BG level
(severe hypoglycemia) lower than
20 mg/dL. Although this message
could be due to a test error, it is
safer to treat first, and then do
another test.
You may have a very high BG level
(severe hyperglycemia) exceeding
600 mg/dL.
Your control solution test result is
very low and below the lower
range printed on the test strip vial.
Your control solution test result is
very high and above the upper
range printed on the test strip vial.
167
WHAT TO DO
This may require immediate
treatment according to your
health care professional's
recommendations. Although this
message could be due to a test
error, it is safer to treat first, and
then do another test.
Re-check your BG level. If the BG
test result is HIGH GLUCOSE again,
obtain and follow instructions
from your health care professional
without delay.
Repeat the test. If you continue to
get control solution test results
that fall below the range, Do Not
use your meter remote. Call
Customer Service at
1 877 937-7867.
Repeat the test. If you continue to
get control solution test results
that fall above the upper range,
Do Not use your meter remote.
Call Customer Service at
1 877 937-7867.
10