Officeserv Concierge-Lite; Overview - Samsung OfficeServ 7200 General Description Manual

5.4 OfficeServ CONCIERGE-LITE

5.4.1 OVERVIEW

The OfficeServ 7200/7400 Hotel / Motel software package combines the OfficeServ 7200/7400 business features
with additional features created to meet the needs of the Hotel / Motel industry. This combination meets the
requirements of the Hotel General Business offices as well as those of the Hotel Guest. The OfficeServ 7200/7400
Hotel / Motel package MUST be activated in MMC 813 before it can be used.
Samsung's OfficeServ 7200/7400 Hotel / Motel software is designed to operate in very small to medium sized
hotel properties. Those with, up to approximately, 400 rooms.
The OfficeServ 7200/7400 Hotel / Motel software offers a bi-directional PMS link. All system transactions related
to the guest and meeting rooms will be sent to the PMS system via this link. Likewise any information input from
a PMS or POS terminal will be sent into the OfficeServ 7200/7400 via this same link. Station status can be changed
via these PMS and POS PC terminals. Message lights can be activated, Do Not Disturb can be set, etc, across the
PMS link.
In very small installations the system's design makes it operational without the need for additional PMS equip-
ment. The key to utilizing the Hotel / Motel software without an external PMS is the OfficeServ Concierge-Lite.
The keyset can be programmed with features and functions pertinent to the hospitality industry, that make it
convenient to perform day to day routine functions. However in the case of larger hotels, the owner / operator
would probably choose to interface to the bi-directional PMS link.
For those systems that are not utilizing a PMS software package, the OfficeServ 7200/7400 Hotel / Motel software
will maintain a record of all transactions that occur throughout the system. These records are maintained until the
guest is checked out. The OfficeServ 7200/7400 maintains 10,000 transaction records. These transaction records
represent one line of the guest room bill. These records are purged once the room is checked out. See figure 6-2.
FIGURE 6-2
5.4