Samsung OfficeServ 7200 General Description Manual page 48

OfficeServ™ Messenger
The OfficeServ Messenger is a Windows® based server application that provides chatting, white-boarding, file
sharing, and other collaborative functions to users. All file transfer activities are logged to the server so that
user activity can be archived or reviewed. The Messenger includes a web-based administration panel that
allows a supervisor to manage user accounts and user groups, as well as to send broadcast messages and
view Messenger activity logs. The OfficeServ Messenger software connects to the OfficeServ 7000 Series of
systems through the OfficeServ Link V3 gateway, but rather than licensing through the OfficeServ Link the
OfficeServ Messenger carries its own license. This allows you to implement the Messenger software without
the need to disrupt other CTI applications.
Users connect to the OfficeServ Messenger through the OfficeServ Communicator application. Upon connec-
tion the Communicator provides a Messenger Contacts interface dedicated to the following OfficeServ
Messenger functions:
• Manage buddy lists and groups.
• Set Messenger status (Away, Online, Lunch, etc).
• Configure your profile (nickname, email address, alternate contacts, etc).
• View buddy profiles.
• Click to call, video call, chat, email, or send a station or Messenger text message.
- From a chat or video call window you can share files or initiate a white-boarding or screen-sharing
session for visual collaboration.
• View your saved chat history.
Users of SMT-i5243 IP stations gain extra functionality from the OfficeServ Messenger by connecting direct-
ly to the server to download your buddy list and assign programmable keys to display the status of buddies
or call them. Users connecting their SMT-i5243 station to the OfficeServ Messenger directly are granted
access by purchasing Phone Users seats for your OfficeServ Messenger License.
CONFERENCE
The system allows six simultaneous conferences up to 5 parties each.
Add-On (5 Party)
Any combination of up to five parties (stations or outside lines) can be joined together in an add-on confer-
ence. Parties may be eliminated or added after a conference has been established.
Unsupervised
A station user may set up a conference with two or more outside lines and then exit the conference leaving
the outside lines connected in an unsupervised (trunk to trunk) conference.
Split
A keyset user can "split" a conference into separate outside calls, then speak with each caller privately. Then
the individual calls can be conferenced again in any combination. NOTE: This feature requires individual trunk
buttons and auto-hold must be enabled.
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