Samsung OfficeServ 7200 General Description Manual page 100

EXPRESS CHECK-IN
This feature is designed to expedite the Check In procedure. It is a second check in option. It is used express-
ly to check in a guest quickly.
The Express Check In feature (X-CHIN key) eliminates several steps from the standard Check In procedure. This
feature does not request any billing type, or guest's name information.
This feature offers 64-button module support. Meaning that the associated DSS key assigned to a 64-button
module, can be used to enter the room number that is being checked in.
GUEST SERVICES BILLING
The guest service billing feature allows a staff member, to enter an item code and a dollar amount to a spe-
cific room bill using specific telephone stations. The dollar amount entered at time of sale for the item code,
can be multiplied by the tax rates defined for the items or will have the tax amount added if the tax is a fixed
dollar amount.
There are 100 item codes in the system. Each item code can have a name, with up to 10 characters, pro-
grammed to describe the charge.
This feature requires a staff ID code to be entered to add or delete a charge to a room. The staff ID codes are
assigned in the Authorization Code table. The staff ID code will be verified from the table, and if an incorrect
code is entered, an error tone will be returned and the station will return to idle.
The room number will also be verified, from the list of rooms that are checked in. If a room number is not
occupied, an error tone will be returned and the station will return to idle.
This feature can be used by either a keyset or a single line telephone with DTMF dialing. The keyset requires
a BILL key.
LOBBY PHONE SERVICE
This feature allows a hotel operator to bill a call to a guest room even though it was made at a remote loca-
tion, such as a lobby phone. This phone can be a dial "0" type or a Hotline to the operator.
The guest will request the operator to bill an outside call to his/her room. The operator will press the Remote
Bill key (RB) and place the guest on transfer hold, then enter the guest's room number and receive confirma-
tion tone. The operator can then dial the number for the guest and transfer the ringing call back to the guest.
PRINTED REPORTS
In those cases where the bi-directional PMS link is not used, the OfficeServ 7200/7400 Hotel / Motel software
package will provide various printed reports of selected activities throughout the system. These reports are
initiated from any administrator's display keyset and sent to a printer connected to the network.
In order to provide a permanent record, it is advisable to use two-part paper in the printer, or do a room bill
printout, prior to checking the room out.
Phone Bill
The Phone Bill report provides only the phone bill information for a specific room. This print out is separate
from the guest room bill. This allows a guest to pay for them separately, so no phone calls appear on the room
bill. When using this feature you have the option of saving or deleting all telephone call information from the
guest's bill.
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