System Alarms; System Maintenance Alarms; System Directory - Samsung OfficeServ 7200 General Description Manual

and an account code if entered. The system may print a header followed by 50 call records per page or send
continuous records with no header for use with a call accounting machine.
The SMDR output can be provided through the LAN port of the system. The SMDR format contains many
options that allow it to be customized for a company's individual needs. Options to print include incoming
calls, outgoing calls, in and out of group status, change in DND status, authorization codes, and caller ID on
incoming calls. When Caller ID is enabled a wide carriage printer is required.
STATION PAIR
This feature allows station to be assigned as a "pair" . That is to say a primary and secondary. Calling the pri-
mary station will make both stations ring. Selected features such as Message Notification, DND, Callback, and
Class of Service act as one station. This is convenient when an individual has two offices or an office exten-
sion and a cordless extension. NOTE: Not all system features are applicable to station pairs. Features designed
for a single user may conflict with paired stations.

SYSTEM ALARMS

A DISA alarm will warn the customer if the DISA security system has been triggered by too many incorrect
password attempts. The alarm can ring any station or group of stations and show an appropriate display at
the assigned stations.

SYSTEM MAINTENANCE ALARMS

The OfficeServ 7200 continuously performs internal system diagnostics. When either a major or minor fault
is detected the system can ring stations with an ALARM KEY assigned. The keyset display shows information
that includes the description, location and date and time stamp for each alarm.
A log of 100 alarms are stored in a buffer and can be reviewed at a display keyset sent to an e-mail address
or sent to a printer.

SYSTEM DIRECTORY

Each station, station group and outside line can have an 11 character directory name. This name will appear
on keyset displays to provide additional information about lines and stations.
TENANT SERVICE (2)
The OfficeServ 7200 supports two forms of tenant service as detailed below.
• System Splitting: In the first form there are several programs that allow the OfficeServ 7200 to be
installed in tenant applications. These features allow a technician to split the system in two with each
tenant having individual control over operator groups, page zones, speed dial numbers, night service
(manual or automatic), DISA and customer level programming. Each tenant is totally separate in the sys-
tem and no intercom calling between tenants is permitted.
• Port Splitting: In this form of tenant services system programming is used to allow or deny access for
making and receiving calls on a per station basis. These settings can be applied to Trunks, trunk groups,
stations and station groups. This allows common items on the system such as the operator group and
LCR to be used by everyone on the system while ensuring that each company can only access their own
lines and incoming calls. Each station can be utilized as an individual tenant. This method is program-
ming intensive but extremely flexible as it can accomodate virtually any tenant scenario.
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See the sample printouts.