Printer Is Printing Solid Black Pages; Print Irregularities - Lexmark MX910 Series User Manual

Troubleshooting
Action
Step 3
Replace the photoconductor unit, and then resend the print job.
Is the printer still printing blank pages?

Printer is printing solid black pages

Action
Step 1
a
Reinstall the photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
b
Resend the print job.
Is the printer printing solid black pages?
Step 2
a
Clean the charger and the printhead lens.
b
Resend the print job.
Is the printer printing solid black pages?
Step 3
Replace the photoconductor unit, and then resend the print job.
Is the printer printing solid black pages?

Print irregularities

Leading edge
ABCDE
) )
ABCDE
ABCDE
Trailing edge
Yes No
Contact customer The problem is solved.
support.
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Contact customer The problem is solved.
support.
307