Incorrect Margins On Prints - Lexmark MX910 Series User Manual

Troubleshooting
Action
Step 1
a
Make sure that your software program is using a correct fill pattern.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 2
a
Load the specified tray or feeder with a recommended type of paper.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 3
a
Remove, and then reinstall the photoconductor unit.
Warning—Potential Damage: Do not expose the photoconductor
unit to direct light for more than 10 minutes. Extended exposure to
light can cause print quality problems.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 4
a
Clean the charger and the printhead lens.
b
Resend the print job.
Do horizontal voids appear on prints?
Step 5
Replace the photoconductor unit, and then resend the print job.
Do horizontal voids appear on prints?

Incorrect margins on prints

A B C D
A B C D
A B C D
Yes No
Go to step 2. The problem is solved.
Go to step 3. The problem is solved.
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.
Contact customer The problem is solved.
support.
304