Can Receive But Not Send Faxes - Lexmark MX910 Series User Manual

Troubleshooting
Action
Step 10
a
Temporarily disable voice mail service. For more information, contact
your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 11
Scan the original document one page at a time.
a
Dial the fax number.
b
Scan the document one page at a time.
Can you send or receive a fax?

Can receive but not send faxes

Action
Step 1
Check if the printer is in Fax mode.
From the home screen, touch Fax to put the printer in Fax mode, and
then send the fax.
Can you send faxes?
Step 2
Load the original document properly into the ADF tray or on the scanner
glass.
Can you send faxes?
Step 3
Set up the shortcut number properly.
• Check if the shortcut number has been set for the telephone number
that you want to dial.
• Dial the telephone number manually.
Can you send faxes?
Yes No
The problem is solved. Go to step 11.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
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customer
customer