Can Send But Not Receive Faxes - Lexmark MX910 Series User Manual

Troubleshooting

Can send but not receive faxes

Action
Step 1
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
Step 2
Check the ring count delay settings.
a
Open a Web browser, and then type the printer IP address in the
address field.
Notes:
• View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.
•
If you are using a proxy server, then temporarily disable it to
load the Web page correctly.
b
Click Settings > Fax Settings > Analog Fax Setup.
c
In the "Rings to Answer" field, enter the number of times you want
the phone to ring before the printer answers.
d
Click Submit.
Can you receive faxes?
Step 3
Replace the toner cartridge. For more information, see the instruction
sheet that came with the supply.
Can you receive faxes?
Fax and e-mail functions are not set up
Notes:
•
Before you troubleshoot, check if the fax cables are connected.
•
The indicator light is blinking red until you set up fax and e‑mail.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
326
customer