Call Waiting; Conference Calls - Samsung OfficeServ 7200 Technical Manual

TRANSFER TO VOICE MAIL
This feature is used to send a call directly to a voice mailbox.Your keyset must have
a correctly programmed VT button to accomplish this. To transfer a call directly to
a voice mailbox:
• While on a call, press the VT button and dial the mailbox number.
• Hang up when dialing is completed.

CALL WAITING

If an outside call has been camped-on to your phone or another station has
camped-on to you:
• You will hear a tone in the earpiece and the call that is waiting for you
(camped-on) will flash. In addition the bottom line of the display will indicate
the number of the station or trunk party camped-on.
• Press the flashing button to answer; your other call will go on hold automati-
cally if your station has the Automatic Hold feature set. If not, you must press
HOLD and then the flashing button—OR—finish the first call and hang up;
the waiting call will ring.
• Lift the handset or press the ANS/RLS or SEND button to answer.
NOTE: Intercom calls will not go on Automatic Hold.When using the speakerphone
the camp-on tone will come through the speaker.

CONFERENCE CALLS

You may conference up to five parties (you and four others) in any combination of
outside lines and internal stations in any order.
• While engaged in a conversation, press the CONFERENCE button and receive
conference tone.
• Make another call, either intercom or outside, press the CONFERENCE button
and receive conference tone.
• Make another call or press the CONFERENCE button to join all parties.
• Repeat the last step until all parties are added.
NOTE: When attempting to add another party to the conference and you are not
able to reach the desired person, hang up. Simply press the CONFERENCE button
again to return to your previous conversation.
To drop a party from your conference call:
• Press CONFERENCE and dial the extension or line number that is to be
dropped.
• Press CONFERENCE again to reestablish the conference.
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NOTE: To leave the conference, hang up. Control is passed to the next internal sta-
tion. If there are no internal stations and you wish to leave outside lines connect-
ed together in a trunk to trunk conference, press the CONFERENCE button plus
the CALL button that the call appears on or follow the instructions to drop a party
and use your extension number. When they hang up, the lines will release auto-
matically. Press CONFERENCE to rejoin a trunk to trunk conference.
CONFERENCE SPLITTING
If you are the controlling party of a conference and your keyset has the Auto Hold
feature turned on (See Customizing Your Keyset)
in the conference appear as buttons on your keyset, you can split the conference
into separate calls as follows:
• Press any one of the outside line buttons. That outside line indicator will
remain steady to indicate you are still connected to it. All other outside lines
in the conference will be placed on system hold at your keyset. All intercom
callers in the conference will be disconnected. You may now speak with each
caller privately and transfer them as usual, or reestablish another conference.
CONFERENCE GROUPS
Users can create up to five Conference Groups with four members each. They can
then call all members or only selected members of this group at the same time. As
each member answers their status is indicated in the display. Depending whether
the member is either IN the conference or OUT of the conference they can be
dropped or called with a single button press. Each Conference Group can be pro-
grammed with a name for easy identification.
Set up Conference Groups
• From the idle condition press the CONFERENCE button.
• Scroll to or press conference number 1-5.
• Press the MENU button, then press ENTER or dial 1 for Edit Group Name.
• The Group Name Window appears. Enter a 20 character name using the dial
pad keys. Use the navigation key to move the cursor left or right while enter-
ing characters.
• Press the ENTER button to save the Conference Group name. Now press the
Conference Group Number or corresponding left soft key. A window
appears where the telephone numbers can be programmed for up to 4 mem-
bers. Press the left soft key or use navigation key to move the cursor to select
a blank entry.
• Enter 9 plus the outside telephone number or enter an internal extension
number. Then press ENTER to save this entry. The cursor moves to the next
blank entry. Repeat the process until all members are entered in the
Conference Group. Use CANCEL to erase digits as needed.
ITP-5012L
Table of Contents
and all of the outside lines involved
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