Information; Maid Service; Wake Up Calls; Wake Up Activity Report - Samsung OfficeServ 7200 Technical Manual

MAID SERVICE

Housekeeping and maintenance personnel can also update the status of a room.
When a room is checked out or reaches the automatic daily update timer, the
room status is changed to NEEDS CLEANING. After cleaning the room, the house-
keeper dials the HOTEL feature access code, followed by his/her staff ID code
and the proper activity code (see table below). This will update the room status (if
the room was checked out the status will be updated to AVAILABLE, if the room
still has a guest checked into it, the status will be updated to OCCUPIED). Mainte-
nance personnel would utilize this feature in a similar manner. The table below
indicates the activity codes and their associated activities.
USER INSTRUCTIONS
1. Lift handset and receive dial tone.
2. Dial the HOTEL feature access code ______________.
3. Dial your staff ID code.
4. Dial the associated activity code from the above list.
5. Receive confirmation tone and hang up.
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WAKE UP CALLS

Wake up calls can be set by either an administrator display keyset or the guest room
phone.
The administrator display keyset can utilize the WAKEUP key and follow the LCD
instructions.
A guest room or non display keyset can set a wake up call by dialing the WAKEUP
system access code and the four digit military time for the wake up call.
To change a wake up time, simply enter the new wake up call time. This will override
the original setting.
NOTE: Only an administrator display keyset can cancel a wake up call.

WAKE UP ACTIVITY REPORT

An administrator display keyset can request a printout of all wake up information,
since the room was checked in. The information included in this printout is: wake up
calls set, answered wake up calls, unanswered wake up calls, and cancelled wake up
calls (this information is also included in the room bill).
Table of Contents
iDHS Sys Admin
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