Check In / Check Out; Checking In A Guest When You Know An Available Room Number - Samsung OfficeServ 7200 Technical Manual

CHECK IN / CHECK OUT

CHECK IN / EXPRESS CHECK IN
There are three methods that can be used, by an administrator display keyset, when
checking a guest into a room.It is possible to check a guest into a room, whether you
know an available room number or not.
The CHECK IN or XCHIN key is utilized when an available room number is known. The
HOTEL key is utilized when an available room number is NOT known.
When a guest is checked into a room, the guest's name may be assigned to the room
(the name will automatically be erased when the room is checked out).
Pressing the PRINT key at the end of the check in procedure will print a room account
summary (this can be used to verify proper application of credits, guest's name, room
charge, taxes, etc.).
Print option not available when using Express Check In feature.
CHECK OUT
There are two methods that can be used, by an administrator display keyset, to check
a guest out of a room, these are the CHECK OUT key and the HOTEL key.
At check out a room status can be changed to HOLD, for late check out purposes.
When a room is set as HOLD, the room charge will not automatically increment, but
other room related services can still be billed (such as room service and phone calls).
Additionally, when the CHECK OUT key is pressed it is possible to request a printout of
current room charges without checking the guest out (for reference purposes).
NOTE: Systems utilizing multiple phones in guest/meeting rooms, must check
in/out each extension for proper billing. The system does not cross reference
multiple extensions in the same room.
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CHECKING IN A GUEST WHEN YOU KNOW
AN AVAILABLE ROOM NUMBER
ACTION
1. Press CHECK IN or XCHIN key and enter
the room number (either manually
on the keypad or by pressing
the associated DSS key).
2. Enter your Staff ID CODE.
3. Enter the item code for the
room (billing code).
4. Enter the room rate (Item Cost)
you must enter 5 digits.
5. Press ACCEPT if the information in the
display is correct or press CHANGE if
the information is incorrect.
6. If the guest wishes to prepay for the
room press the CASH soft key.
7. If the guest wishes to pay at check out
press the CREDIT key.
8. You may enter the guest's name (up to
11 characters) into the system, if desired,
using the procedure described on page 7
of this booklet.
9. Pressing EXIT will complete the check in
procedure and return your telephone to
idle.
10. Press PRINT to receive the initial room
account summary.
11. If the guest wishes to prepay for the room,
press the CASH soft key.
Table of Contents
iDHS Sys Admin
DISPLAY
Enter Room
NUMBER:XXXX
Enter Staff Code
XXXX
Enter Item Code
XX
Enter Item Cost
XXX.XX
Rm:XXXX :XXX.XX
ACCEPT CHANGE
Check In Room
CREDIT CASH
Name:
EXIT PRINT
Name:John Smith
EXIT PRINT
Check In Room
CREDIT CASH
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