Guest Services Billing; Billing An Item To A Room From An Administrator Keyset - Samsung OfficeServ 7200 Technical Manual

GUEST SERVICES BILLING

A billable item or service may be added to a guest's room bill by either a display keyset
or a single line telephone.
A display keyset can utilize the BILL feature key and follow the LCD instructions. A
single line telephone can add an item or service charge, by dialing the BILL feature
access code, and following the SLT billing procedures.
Charges for items or services may also be reduced or deleted from a guest's room bill.
Only an administrator display keyset can reduce or delete an item or charge from a
room bill.
NOTE:
At the end of the delete procedure, the system will prompt for a passcode. This
passcode is provided by your service company.
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BILLING AN ITEM TO A ROOM
FROM AN ADMINISTRATOR KEYSET
ACTION
1. Press the BILL key and then
select ADD.
2. Enter the room number the item
is to be billed to (either manually
on the keypad or by pressing the
associated DSS key, if the room is
not occupied you will hear an
error tone and be returned to idle).
3. Enter the Staff ID CODE.
4. Enter the Item Code.
5. Enter the amount to be charged
for the item. You must enter 5 digits.
6. If the amount shown is correct
press the ACCEPT key.
7. If the amount shown is incorrect
press the CHANGE key and enter
the correct amount.
8. If the deposit amount is exceeded,
you will hear an error tone and the
display will read DEPOSIT EXCEEDED.
Table of Contents
iDHS Sys Admin
DISPLAY
Service Charge
ADD DELETE
Enter Room
Number:XXXX
Enter Staff Code
XXXX
Enter Item Code
XX
Enter Item Cost
:XXX.XX
Rm:XXXX :XXX.XX
ACCEPT CHANGE
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