System Upgrade - Avaya Partner Administration Manual

15.10 System Upgrade

In order to upgrade the software being used by the phone system, your maintain may provide the new software on an
SD card. This process can be used to copy that software to the SD card used by the system.
This process copies the software files in the \system\primary folder on an SD card inserted into the system's Optional
SD card slot to the same folder on the SD card in the system's System SD card slot. The system will then be restarted
using those files.
· WARNING
This process will restart the phone system and disconnect all currently connected calls.
· This process takes approximately 10 minutes or more and should not be interrupted once started.
To upgrade the system (ETR 18D/34D)
1. At a system administration extension (10 and 11); with the phone idle press Feature 0 0 followed by two presses
of Intercom 1. System Administration: is shown on the display.
2. Dial #731. The phone displays System Upgrade.
3. Press Enter to start the upgrade. The phone will display Upgrade In Progress.
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4. If the upgrade is not successful, the display will indicate the probably cause:
· Shutdown and Insert Card
There is no SD card in either the Optional SD or the System SD card slot.
· Upgrade Failed: Try Again
This message indicates that there was some problem. For example the card in the phone system's System SD
card slot was removed during the upgrade or the card has become corrupted.
· System Busy
Another backup, restore, upgrade or copy was already in progress at the time the manual process was
requested.
5. If the upgrade is successful, the system restarts.
To upgrade the system (1408/1416 Phone)
1. At either of the system administration telephones (extensions 10 and 11), with the phone idle press Admin.
2. Use the up or down
Select.
4. Dial #731. The display will show System Upgrade:. Press Proceed to start the upgrade. The phone will display
Upgrade In Progress.
5. If the upgrade fails, the telephone display will give the reason.
· Shutdown and Insert Card
There is no SD card in either the Optional SD or the System SD card slot.
· Upgrade Failed: Try Again
This message indicates that there was some problem. For example the card in the phone system's System SD
card slot was removed during the upgrade or the card has become corrupted.
· System Busy
Another backup, restore, upgrade or copy was already in progress at the time the manual process was
requested.
6. If the upgrade is successful, the system will be restarted.
· Exit programming by pressing PHONE/EXIT. Alternatively use the Back button to move to another menu.
PARTNER Phone Administration
IP Office PARTNER Version
arrow buttons to scroll the display to System Administration. When displayed, press
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- Issue 1b (22 February 2010)