Resolving Processor Problems - Xerox Document Centre ColorSeries 50 User Manual

1
Problem
Transparencies
2
Transparencies are too oily
3
11 x 17 inch (A3) transpar-
encies jam when exiting
the copier/printer to the
Output Tray
Transparencies stick
4
together after copying
Multiple sheets feed from
the paper trays
12
Multiple sheets feed from
Paper Tray 5
6
Sheets will not feed from
the Paper Tray 5
7
PROBLEM SOLVING

Resolving Processor problems

Use transparencies with a painted or removable white stripe. Load them with
stripe down, as the lead edge of the sheet in Paper Tray 5.
Load the transparencies by following the instructions in the section, "Paper and
Paper Trays."
• Make 5 blank sheet copies with the Full Colour option on paper stock to
purge excess oil from system. Reload the transparencies in Paper Tray 5
and continue the copying job.
• Use the Transparency Separator option.
Refer to the Colour Materials Usage Guide and Recommended Materials for
the Document Centre ColorSeries 50 for more information about transparen-
cies.
Remove each copy of 11 x 17 inch (A3) transparencies from the Output Tray
before subsequent copies exit the copier/printer.
Select the Transparency Separator feature to eliminate the problem.
Do not fill the paper trays above the MAX fill line indicator. Trays 1, 2, 3, and 4
hold approximately 550 sheets of 24-lb (90 gsm) paper.
Remove the paper from the tray and fan the sheets to separate the joined
sheets.
Predrilled sheets may stick together at the holes. Remove the paper from the
tray and fan the sheets to separate the joined sheets.
Paper and transparencies may stick together if environmental conditions are
too dry and cause excessive static. Increase the humidity level in the copier/
printer room to minimize static.
Do not overload Paper Tray 5.
Gently fan transparencies to separate the sheets before you load them into
Paper Tray 5. If multiple sheet feeding continues, feed the transparencies one
at a time from Paper Tray 5.
Ensure that the height of the stack does not exceed the MAX fill line.
Check that the paper guide is not too tight. The paper guide should be adjusted
to be just snug against the paper stack.
Suggested Solution
3–14 DOCUMENT CENTRE CS 50 USER GUIDE