Resolving Programming Problems - Xerox Document Centre ColorSeries 50 User Manual

Resolving programming problems

The Control Panel Touch Screen does not
respond to a touch command.
You cannot program a job while a screen is
open.
Copier/printer features are not selectable.
You cannot complete the programming. The
copier/printer times out too quickly and resets
to the default settings.
DOCUMENT CENTRE CS 50 USER GUIDE
Problem
3–13
Suggested Solution
Press Clear All on the Control panel.
Touch a selectable button on the Touch
Screen with one finger. A slight pressure is
required to cause the copier/printer to react.
If the problem persists, open the Front Door of
the copier/printer. Close the Front Door and
make a selection on the Touch Screen. If the
Touch Screen does not respond to any touch
commands, switch off the power. Wait 15 sec-
onds. Then switch on the power. Reprogram
the copier/printer for the copy features that are
desired.
Jobs cannot be programmed or copies made
while some screens, such as administration
screens, jam clearance screens, or consum-
able status information screens, are open.
Follow the directions on the information
screen. Then program the desired job.
Certain features cannot be selected because
of the previous selections. Generally, features
or buttons you can select appear selectable to
indicate you can use them with the previous
selections. Refer to chapter 2, "Getting to
know your Document Centre ColorSeries 50,"
for more information about buttons.
Attempt to complete all the programming more
quickly. The time-out values have been
exceeded during the programming. The val-
ues can be changed by the System Adminis-
trator. Refer to the System Administration
Guide for information about adjusting the
Machine Timeouts.
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PROBLEM SOLVING