Creating A Status Report - Genie M640 User Manual

To recover a Genie:
•
Start the Network Configuration program from the windows start menu: Start•Programs•DALSA•Network
Interface•DALSA Network Configuration Tool.
•
From the menu bar click on Advanced and then on Recover Camera.
•
On the dialog enter the camera MAC address and click the Recover Camera button.
•
If the camera requires a persistent IP address, select the bullet to assign a persistent IP immediately with
recovery. Enter the new IP address and click on Recover Camera.
Important: Any changes made with this tool will update the Genie flash memory. Do not remove power from the
Genie camera for a minimum 10 seconds.

Creating a Status Report

Before contacting DALSA technical support, the user should review the Troubleshooting section of this manual
(see "Troubleshooting" on page
with their solutions.
To aid technical support, the tool can save a network configuration report. From the File menu select "Save current
status". You will be prompted for a filename for the report text file. This file should always be sent with any request
for technical support.
84 • Network Overview & Tools
Camera Recovery Dialog
111). Most installation, configuration, and imaging issues are documented along
Genie Monochrome Series-GigE Vision Camera