Genie M640 User Manual page 114

Device IP Error
The GigE server tray icon shows a warning with IP errors. Review the following topics on network IP problems to
identify and correct the condition.
Multiple Camera Issues
•
When using multiple cameras with a computer with multiple NIC ports, confirm each Genie has been
assigned an IP address by checking the GigE server (see "Sapera GigE Server
•
LLA mode can only be used for one NIC port. For other NIC ports use a DHCP server or persistent IP. For
details see "GigE Server Warning Example 1a: IP error with multiple
Warning Example 1b: IP error with multiple
•
To reduce network traffic in configured problem free systems, use the Network Configuration tool to
conflict and camera discovery broadcasts. See "Network Card Information and
and "System Information and
•
When using multiple cameras connected to an VLAN Ethernet switch, confirm that all cameras are on the
same subnet setup on that switch. See "Using Genie with a VLAN Ethernet
Other IP Issues
•
"GigE Server Warning Example 2: Subnet Mask or IP
•
"GigE Server Warning Example 3: Filter Driver (CorSnid)
Device Available but with Operational Issues
A properly installed Genie with no network issues may still not perform optimally. Operational issues concerning
cabling, Ethernet switches, multiple cameras, and camera exposure are discussed in the following sections:
Always Important
•
Why should Genie firmware be updated? See "Firmware
•
"Power Failure During a Firmware Update–Now
•
"Cabling and Communication
Getting Timeout Messages
•
See "Acquisition Error with a Timeout
•
Or specifically "Disabling Windows
No Timeout messages
•
I can use CamExpert to grab (with no error message) but there is no image (display window stays black).
See "Acquisition Error without Timeout Messages
•
There is no image and the frame rate is lower than expected. See "Camera is functional but frame rate is
lower than expected" on page
•
There is no image but the frame rate is as expected. See "Camera is functional, frame rate is as expected,
but image is black" on page
There is a problem with the acquisition
•
"Grab has Random Bad Data or
Other problems
•
"Ethernet Switch
•
"Older Laptop Computer Networking
112 • Troubleshooting
Configuration" on page
Issues" on page 118
Message" on page 119
Firewall" on page 119
120.
121.
Noise" on page 121
Issues" on page 123
Issues" on page 122
NICs" on page 114
NICs" on page 115.
81.
error" on page 116
Disabled" on page 116
Updates" on page
What?" on page 118
" on page 120.
Genie Monochrome Series-GigE Vision Camera
Details" on page 85).
and "GigE Server
Configuration" on page 82
Switch" on page 77.
117.