Common Problems - Ricoh SP C250DN Operating Instructions Manual

Common Problems

This section explains how to troubleshoot common problems that may occur while operating the
machine.
Problem
The machine does not turn on.
An error message appears on
the machine's screen.
The red indicator is lit.
Pages are not printed.
Pages are not printed.
Strange noise is heard.
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales
or service representative.
Possible cause
The power cord is not
connected properly.
An error has occurred.
An error has occurred.
The machine is warming up or
receiving data.
The interface cable is not
connected correctly.
• The supplies or options are
not properly installed.
• The machine executes
periodic cleaning of the
interior when [Auto
Cleaning] in [System] is set
to [On].
Common Problems
Solution
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
See page 172 "Error & Status
Messages on the Control
Panel".
See page 176 "Panel
Indicator".
Wait until "Printing..." appears
on the screen. If "Processing..."
is displayed on the screen, the
machine is receiving data.
• Reconnect the cable.
• Check that the interface
cable is the correct type.
Check if the supplies or options
are properly installed.
The noise does not indicate a
malfunction. Wait until the
cleaning is complete.
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