Common Problems - Ricoh SP C261SFNw User Manual

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the
machine.
Problem
The machine does not turn on.
An error message is shown on
the machine's screen.
Pages do not print.
Pages are not printed.
Strange noise is heard.
The volume of the sounds
produced by the machine is too
loud.
The volume of the sounds
produced by the machine is too
quiet.
The network setting may not
have been configured properly
or the 3G dongle may not be
connected properly.
Possible cause
The power cord is not
connected properly.
An error has occurred.
The machine is warming up or
receiving data.
The interface cable is not
connected correctly.
The supplies are not properly
installed.
The volume is set to the high
level.
The volume is muted or set to the
low level.
Using Web Image Monitor,
check the setting and check
whether printing can be
performed.
Common Problems
Solution
• Make sure that the power
plug is firmly inserted into
the wall outlet.
• Make sure that the wall
outlet is not defective by
connecting another
working device.
See page 341 "Error and Status
Messages on the Screen".
Wait until "Printing..." appears
on the screen. If "Processing..."
is displayed on the screen, the
machine is receiving data.
• Reconnect the cable.
• Check that the interface
cable is the correct type.
Confirm that the supplies are
properly installed.
Adjust the volume of the beep,
ring, speaker, and alarm
sounds. For details, see
page 238 "System Settings".
Adjust the volume of the beep,
ring, speaker, and alarm
sounds. For details, see
page 238 "System Settings".
If the problem persists, contact
your service representative.
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