Ricoh M095 Service Manual
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Ricoh M095 Service Manual

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M095/M096/M099/M100
SERVICE MANUAL

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Summary of Contents for Ricoh M095

  • Page 1 M095/M096/M099/M100 SERVICE MANUAL...
  • Page 3 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 4 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 5 LEGEND COMPANY PRODUCT CODE LANIER RICOH SAVIN M095 SPC240DN Aficio SPC240DN SPC240DN M096 SPC242DN Aficio SPC242DN SPC242DN M099 SPC240SF Aficio SPC240SF SPC240SF M100 SPC242SF Aficio SPC242SF SPC242SF DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 11/2011 Original Printing...

  • Page 7: Table Of Contents

    DRIVE LAYOUT ................1-6     MACHINE CONFIGURATION ..............1-8     1.4.1   PRINTER MODEL (M095/M096) ............1-8   1.4.2   MF MODEL (M099/M100) ..............1-8   GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR   PRODUCTS ..................... 1-9  ...
  • Page 8 ITB (IMAGE TRANSFER BELT) CONTACT SENSOR ....4-29   4.6.6 TM (TONER MARK) SENSOR BASE ..........4-30     4.6.7 WASTE TONER BOTTLE SET SENSOR ........4-31     4.6.8 WASTE TONER OVERFLOW SENSOR ........4-32       PAPER TRANSFER ................4-33   M095/M096/M099/M100...
  • Page 9 LSU FAN MOTOR ..............4-68   4.11.9   ID CHIP BOARD ................. 4-69   4.11.10 PSU ..................4-70     Fuse ....................4-73   4.11.11 HIGH VOLTAGE POWER SUPPLY BOARD ......4-73     4.11.12   TEMPERATURE/HUMIDITY SENSOR ........4-74   M095/M096/M099/M100...
  • Page 10 SERVICE CALL CONDITIONS ..............5-6     5.3.1   SUMMARY ..................5-6   5.3.2   ENGINE SC ..................5-7   SC 1xx (Other Error) ................5-7   SC 2xx (Laser Optics Error) ..............5-8   SC 3xx (Charge Error) ................ 5-10   M095/M096/M099/M100...
  • Page 11 Timer Settings (Printer Models) ............6-2   Timer Settings (MF Models) ..............6-2   Return to Stand-by Mode ..............6-2   Recommendation ................. 6-3   PAPER SAVE .................... 6-4     6.2.1 EFFECTIVENESS OF DUPLEX/COMBINE FUNCTION ....6-4     M095/M096/M099/M100...
  • Page 12 2. Combine mode ................. 6-4   3. Duplex + Combine ................6-5   M095/M096/M099/M100 SERVICE MANUAL APPENDICES SEE M095/M096/M099/M100 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS PAPER FEED UNIT TYPE TK1010 (G849) SEE SECTION G849 FOR DETAILED TABLE OF CONTENTS M095/M096/M099/M100...

  • Page 13: Read This First

    READ THIS FIRST Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. The wall outlet should be near the machine and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 14: Laser Safety

    To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur. The Controller board on the MF model contains a lithium battery. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer.
  • Page 15 Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...

  • Page 17: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 19: General Specifications

    General Specifications 1. PRODUCT INFORMATION 1.1 GENERAL SPECIFICATIONS See Appendices: Appendices: Basic Specifications Appendices: Controller Specifications 1.2 SUPPORTED PAPER SIZES See Appendices: Appendices: Supported Paper Sizes M095/M096/M099/M100...

  • Page 20: Machine Overview

    Machine Overview 1.3 MACHINE OVERVIEW 1.3.1 COMPONENT LAYOUT Engine (M095/M096) 1. Laser Optics Housing Unit 9. Registration Roller 2. Print Cartridge (AIO) 10. By-pass 3. Development Roller (AIO) 11. Paper Feed Roller 4. Paper Exit 12. ITB (Image Transfer Belt) Unit 5.

  • Page 21: Engine (M099/M100)

    10. By-pass 3. Development Roller (AIO) 11. Paper Feed Roller 4. Paper Exit 12. ITB (Image Transfer Belt) Unit 5. Fusing Unit 13. OPC (AIO) 6. Fusing Lamp 14. Tray 1 7. Duplex Path 15 EGB/Controller 8. Transfer Roller M095/M096/M099/M100...

  • Page 22: Adf (Only For M099/M100)

    2. Feed Roller 6. Original Set Sensor 3. Separation Roller 7. DF Exposure Glass 4. Pick-up Roller Scanner (only for M099/M100) 1. Scanner Carriage Unit 4. Carriage Drive Bar 2. DF Exposure Glass 5. White Plate 3. Exposure Glass M095/M096/M099/M100...

  • Page 23: Paper Path

    Machine Overview 1.3.2 PAPER PATH Paper path from tray 1 Duplex path By-pass tray Paper path from tray 2 (optional) ADF (only for M099/M100) Original path M095/M096/M099/M100...

  • Page 24: Drive Layout

    This drives the fusing unit, paper feed roller, registration roller and paper exit roller via the paper feed clutch, registration clutch and gears. Registration Clutch: This transfers drive from the transport/ fusing motor to the registration roller. Paper Feed Clutch: This transfers drive from the transport/ fusing motor to the paper feed roller. M095/M096/M099/M100...
  • Page 25 Machine Overview Agitator Motor: This moves the agitators in the waste toner bottle. ITB Contact Motor: This moves the ITB into contact with and away from the color OPCs. M095/M096/M099/M100...

  • Page 26: Machine Configuration

    Machine Configuration 1.4 MACHINE CONFIGURATION 1.4.1 PRINTER MODEL (M095/M096) Duplex Optional Optional DDST Models Unit Memory Tray (G849) (GDI) PE-P2a (M095) Auto 500 x 1 PE-P2c (M096) Auto 500 x 1 1.4.2 MF MODEL (M099/M100) Duplex Optional Optional DDST Models...

  • Page 27: Guidance For Those Who Are Familiar With Predecessor Products

    1.5 GUIDANCE FOR THOSE WHO ARE FAMILIAR WITH PREDECESSOR PRODUCTS The M095/M096 series models are similar to the M035/M036 series, and the M099/M100 series models are similar to the M018/M019 series. If you have experience with those products, the following information will be of help when you read this manual.
  • Page 28 Guidance for Those Who are Familiar with Predecessor Products MF models: M099/M100 M018/M019 Front USB Connector New Fusing Unit that improves maintenance efficiency Operation Panel 4-line LCD 2-line LCD Pictbridge Supported Not supported Warm-up Time 30 seconds 48 seconds M095/M096/M099/M100 1-10...

  • Page 29: Installation

    INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 31: Installation Requirements

    Put the machine on a strong, level base. (Inclination on any side must be no more than 5 mm.) Do not put the machine in areas with strong vibrations. 2.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level M095/M096/M099/M100...

  • Page 32: Machine Space Requirement

    Right side: Over 10 cm (4") Front: Over 70 cm (27.5") MF Model Left side: Over 20 cm (7.9") Rear: Over 20 cm (7.9") Right side: Over 10 cm (4") Front: Over 70 cm (27.5") Top: Over 24 cm (9.5") M095/M096/M099/M100...

  • Page 33: Power Requirements

    220 V to 240 V, 50 Hz/60 Hz: More than 6 A (for Europe/ Asia) 110 V, 60 Hz: More than 12 A (for Taiwan) Permitted voltage fluctuation: 10% Do not set anything on the power cord. 2.1.5 INSTALLATION PROCEDURE Refer to the Quick Installation Guide for details about installing the machine. M095/M096/M099/M100...

  • Page 35: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 37: Preventive Maintenance

    Preventive Maintenance 3. PREVENTIVE MAINTENANCE 3.1 PREVENTIVE MAINTENANCE See "Appendices" for the "User Replaceable Items". M095/M096/M099/M100...

  • Page 39: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 41: Before You Start

    Store the AIO in a cool dry place. Do not expose the drum to corrosive gases (ammonia, etc.). Do not shake a used AIO, as this may cause toner to spill out. Dispose of used AIO components in accordance with local regulations. M095/M096/M099/M100...

  • Page 42: Laser Unit

    Make sure to not bend or crease the exposure lamp’s ribbon cable. Do not disassemble the lens unit. This will cause the lens and copy image to get out of focus. Do not turn any of the LED positioning screws. This will put the LED out of position. M095/M096/M099/M100...

  • Page 43: Releasing Plastic Latches

    Incorrect replacement of lithium battery(s) on the controller or on the fax unit poses risk of explosion. Replace only with the same type or with an equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer’s instructions. M095/M096/M099/M100...

  • Page 44: Special Tools

    Special Tools 4.2 SPECIAL TOOLS PC: Windows 2000/XP/Vista/7 or Windows Server 2003/2003 R2. USB cable or Crossover cable M095/M096/M099/M100...

  • Page 45: Exterior Covers

    Rear tray cover [A] 1: MF Models 2: Printer Models Only for Printers: Interface cover [C] (hook x 1) Rear cover [B] (MF: x 2 Printer: x 3) The screw in the Interface cover: M3 x 8, others: M4 x 10 M095/M096/M099/M100...

  • Page 46: Operation Panel

    2: Printer Models Open the top cover [A]. 1: MF Models 2: Printer Models Open the front cover [B]. Front harness cover [C] ( x 1) 1: MF Models 2: Printer Models Operation panel [D] ( x 1, x 1) M095/M096/M099/M100...
  • Page 47 Exterior Covers 4.3.3 RIGHT COVER Rear cover ( p.4-5) Operation panel ( p.4-6) Right cover [A] ( x 4) Top front screw: M3 x 8, others: M4 x 10 M095/M096/M099/M100...
  • Page 48 Left cover [A] ( x 3, hook at the arrow mark above) Top front screw: M3 x 8, others: M4 x 10 Remove the rear panel and the operation panel in advance when you meet difficulties in removing the left cover. M095/M096/M099/M100...

  • Page 49: Right Cover

    4.3.5 FRONT COVER UNIT Rear cover ( p.4-5) Operation panel ( p.4-6) Transfer unit ( p.4-33) Right cover ( p.4-7) Cover link gear unit [A] ( x 2) Release the belt [B] Front cover unit [C] ( x 4) M095/M096/M099/M100...

  • Page 50: Laser Optics

    This printer uses a class IIIb laser beam with a wavelength of 655 nm and an output of 7 mW. The laser can cause serious eye injury. M095/M096/M099/M100 4-10...

  • Page 51: Laser Optics Housing Unit

    Rear cover ( p.4-5) Controller box cover ( p.4-54) MF model only: Remove the controller bracket ( p.4-58) Disconnect the three harnesses from CN301, 302 and 303 on the EGB ( x 3). Open the top cover [A]. 4-11 M095/M096/M099/M100...
  • Page 52 Remove the laser optics housing unit [E] from the top cover and place it on the main body. Always use two hands when carrying the laser optics housing unit. Be sure not to drop the laser optics housing unit. M095/M096/M099/M100 4-12...
  • Page 53 Laser Optics 10. Take out the harnesses [F] ( x 1). 11. Remove the laser optics housing unit. 4-13 M095/M096/M099/M100...

  • Page 54: After Replacing The Laser Optics Housing Unit

    When the MUSIC error persists, contact your supervisor, and get a set of LD parameters for the unit. After that, enter them with “LSU Adjustment” in the Maintenance Mode Menu ( “If MUSIC has not been performed successfully” below). Printing out the test chart to make sure MUSIC was performed correctly M095/M096/M099/M100 4-14...
  • Page 55 Select the “Manual” radio button. Click [Advanced…]. Select “Off” for the three Color Profile pull-down menus shown (i.e. for Text, Graphics, and Photo modes). Click [OK] twice to print out the test chart. Make sure that MUSIC was performed successfully. 4-15 M095/M096/M099/M100...

  • Page 56: Checking That Music Was Performed Correctly

    Four sets of vertical lines appear on the test chart (C and k, M and k, Y and k…). In each set, look for vertical lines that are aligned within the region defined by “OK”. If all sets have at least one set of vertical lines that are aligned MUSIC was successful. M095/M096/M099/M100 4-16...

  • Page 57: If Music Has Not Been Performed Successfully

    Execute “Color Registration”, which is inside the “Engine Maintenance” menu. Turn the main power Off and On. MUSIC will be performed automatically. If necessary, adjust the registration settings for each tray and for the front and rear sides of the paper with the "Engine Maintenance" menu. 4-17 M095/M096/M099/M100...

  • Page 58: Aio Cartridge

    AIO Cartridge 4.5 AIO CARTRIDGE 4.5.1 AIO CARTRIDGE (ALL IN ONE CARTRIDGE) Open the top cover. AIO cartridge [A] M095/M096/M099/M100 4-18...

  • Page 59: Black Aio Motor

    Fusing harness guide [C] ( x 2) Fusing thermistor harness guide ( p.4-74) Disconnect the connectors shown by arrows in the above picture and release all harnesses on the harness guide [D]. Harness guide [D] ( x 4, hook x 1) 4-19 M095/M096/M099/M100...
  • Page 60 AIO Cartridge Interlock switch base ( p.4-63) FCU and Speaker bracket ( p.4-54) Disconnect the connector (CN305) on the EGB. 10. LSU fan motor base [E] ( x 2, x 1) 11. Drive unit [F] ( x 4) M095/M096/M099/M100 4-20...
  • Page 61 AIO Cartridge 12. Drive unit guide [G] ( x 3) 13. Black AIO gear [H] (snap ring x 1) 14. ITB gear [I] (snap ring x 1) 15. Black AIO motor [J] ( x 3) 4-21 M095/M096/M099/M100...

  • Page 62: Color Aio Motor

    AIO Cartridge 4.5.3 COLOR AIO MOTOR Drive unit ( p.4-19) Drive unit guide [A] ( x 3) Color AIO gears [B] (ring stopper x 1) Color AIO motor [C] ( x 3) M095/M096/M099/M100 4-22...

  • Page 63: Image Transfer

    Remove all the AIO cartridges ( p.4-18). Transfer unit ( p.4-33) Pull out the waste toner bottle [A]. Release the hook [B] under the guide plate. Move the guide plate [C] underneath the fusing unit to the left, and then remove it 4-23 M095/M096/M099/M100...

  • Page 64: After Replacing The Image Transfer Belt Unit

    Execute "Reset Transfer Unit” with the "Engine Maintenance" menu. Close the front cover. Execute "Trans. Belt Adjust" with the "Engine Maintenance" menu. Adjust the registration settings for each tray and for the front and rear sides of the paper with the "Engine Maintenance" menu if necessary. M095/M096/M099/M100 4-24...

  • Page 65: Itb (Image Transfer Belt) Cleaning Unit

    The ITB cleaning unit contains waste toner. When removing the ITB cleaning unit, put it on a sheet of paper. Image transfer belt unit ( p.4-23) Left handle [A] (hook, bushing x 1) Right handle [B] (hook, bushing x 1) ITB cleaning unit [C] ( x 2) 4-25 M095/M096/M099/M100...

  • Page 66: Agitator Motor

    Image Transfer 4.6.3 AGITATOR MOTOR Right cover ( p.4-7) Motor bracket [A] ( x 2) M095/M096/M099/M100 4-26...
  • Page 67 Image Transfer Agitator motor assembly [B] ( x 1, x 1) Agitator motor [C] ( x 2) 4-27 M095/M096/M099/M100...

  • Page 68: Itb (Image Transfer Belt) Contact Motor

    Image Transfer 4.6.4 ITB (IMAGE TRANSFER BELT) CONTACT MOTOR Agitator motor ( p.4-26) Release the wire [A]. ITB contact motor assembly [B] ( x 1, x 1) ITB contact motor [C] ( x 2) M095/M096/M099/M100 4-28...

  • Page 69: Itb (Image Transfer Belt) Contact Sensor

    Image Transfer 4.6.5 ITB (IMAGE TRANSFER BELT) CONTACT SENSOR Right cover ( p.4-7) High voltage power supply board ( p.4-73) ITB contact sensor assembly [A] ( x 1, x 1) ITB contact sensor [B] (hooks x 3) 4-29 M095/M096/M099/M100...

  • Page 70: Tm (Toner Mark) Sensor Base

    Slide the ITB unit to the front side or remove it. Rear cover ( p.4-5) Controller box cover ( p.4-54) MF models only: FCU and Speaker bracket ( p.4-58) Disconnect CN306 on the EGB ( x 1). Harness cover [A] (hook) TM sensor base [B] M095/M096/M099/M100 4-30...

  • Page 71: Waste Toner Bottle Set Sensor

    Image Transfer 4.6.7 WASTE TONER BOTTLE SET SENSOR Remove all AIO cartridges. ( p.4-18) Image transfer belt unit ( p.4-23) EGB ( p.4-58) Remove two screws [A] for the waste toner sensor base. 4-31 M095/M096/M099/M100...

  • Page 72: Waste Toner Overflow Sensor

    Image transfer belt unit ( p.4-23) EGB ( p.4-58) Waste toner sensor base ( p.4-31) Waste toner overflow sensor [A] (hooks x 3, x 1) When reinstalling the waste toner overflow sensor, connect it to the black connector of the harness. M095/M096/M099/M100 4-32...

  • Page 73: Paper Transfer

    Maintenance" menu, otherwise a paper transfer error may occur. Open the front cover. Release the locks [A]. Transfer unit [B] If you install a complete new unit, execute "Reset 2nd Transfer Unit" with the "Engine Maintenance" menu ( p.5-22). 4-33 M095/M096/M099/M100...

  • Page 74: Transfer Roller

    Maintenance" menu, otherwise a paper transfer error may occur. Transfer Unit ( p.4-33) Release the two hooks [A] at both sides of the transfer unit. Open the transfer roller unit [B] and remove it. Transfer roller assembly [C] ( x 2) M095/M096/M099/M100 4-34...
  • Page 75 Paper Transfer Release the holder [D] at the left side of the transfer roller unit (hook). Transfer roller [E] Execute "Reset 2nd Transfer Unit" with the "Engine Maintenance" menu ( p.5-22). 4-35 M095/M096/M099/M100...

  • Page 76: Registration Roller

    2, gear x 2, bushing x 2) Reassembling the registration roller unit When installing the tension spring, make sure that the tension spring correctly hooks onto the bushing of the registration idle roller as shown above [A]. M095/M096/M099/M100 4-36...

  • Page 77: Registration Sensor

    Paper Transfer 4.7.4 REGISTRATION SENSOR Right Cover ( p.4-7) Registration sensor assembly [A] ( x 1, x 1) Registration sensor [B] (hooks) 4-37 M095/M096/M099/M100...

  • Page 78: Registration Clutch

    Paper Transfer 4.7.5 REGISTRATION CLUTCH Rear cover ( p.4-5) Left cover ( p.4-8) Transport/Fusing motor ( p.4-45) Registration clutch [A] ( x 1) M095/M096/M099/M100 4-38...

  • Page 79: Image Fusing

    Make sure to restore the insulators, shields, etc after you service the fusing unit. 4.8.1 FUSING UNIT Execute "Reset Fuser Unit" with the "Engine Maintenance" menu if you replace the fusing unit, otherwise a fusing error may occur. Open the front cover. Left cover ( p.4-8) Disconnect the connectors [A], [B]. 4-39 M095/M096/M099/M100...
  • Page 80 It is likely to remove a fusing unit cover screw instead of the lower left fixing screw by mistake. Make sure which screw should be removed before you do this step. Execute "Reset Fuser Unit" with the "Engine Maintenance" menu ( p.5-22) if the fusing unit is replaced. M095/M096/M099/M100 4-40...

  • Page 81: Fusing Lamp

    Image Fusing 4.8.2 FUSING LAMP Fusing unit ( p.4-39) Fusing front cover [A] ( x 3) Fusing back cover [B] ( x 2) 4-41 M095/M096/M099/M100...
  • Page 82 Image Fusing Fusing lamp cable [C] ( x 2) Lamp right stay [E] ( x 1) Lamp left stay [D] ( x 1) M095/M096/M099/M100 4-42...

  • Page 83: When Reinstalling The Fusing Lamp

    Image Fusing Fusing lamp [E] When Reinstalling the Fusing Lamp The end of the fusing lamp [A], which shows the voltage and power ratings, must be placed at the left side of the fusing unit (fusing cable side). 4-43 M095/M096/M099/M100...

  • Page 84: When Reassembling The Fusing Unit

    Image Fusing When Reassembling the Fusing Unit Route the harness [A] as shown above when reinstalling the back cover [B]. M095/M096/M099/M100 4-44...

  • Page 85: Transport/Fusing Motor

    Rear cover ( p.4-5) Left cover ( p.4-8) Disconnect the fusing connector [A] ( p.4-39, hooks x 2). Pull out the connector [B] downward and remove it. Fusing harness guide [C] ( x 2) Duplex timing belt [D] 4-45 M095/M096/M099/M100...
  • Page 86 Image Fusing Transport/Fusing motor assembly [E] ( x 3, x 3, x 1, grounding plate [F] x 1) Transport/Fusing motor [G] ( x 3) M095/M096/M099/M100 4-46...

  • Page 87: Paper Feed

    Paper Feed 4.9 PAPER FEED 4.9.1 PAPER FEED CLUTCH Rear cover ( p.4-5) Left cover ( p.4-8) Disconnect the fusing relay harness [A] (hook). Paper feed clutch [B] ( x 1, x 1) 4-47 M095/M096/M099/M100...

  • Page 88: Paper Feed Roller

    Close the top cover and front cover. Pull out the tray. Stand the machine with the rear side facing the table. Slide the paper feed shaft [A] to the left side ( x 2). 10. Paper feed roller [B] (hook) M095/M096/M099/M100 4-48...

  • Page 89: Separation Pad

    Push down the bottom plate [A]. Separation pad [B] (hooks x 2, spring x 1) When reinstalling the separation pad, make sure that the Mylar [C] is not placed under the separation pad. The right side image above shows incorrect installation. 4-49 M095/M096/M099/M100...

  • Page 90: Paper End Sensor

    Paper Feed 4.9.4 PAPER END SENSOR Rear cover ( p.4-5) Right cover ( p.4-7) High voltage power supply board ( p.4-73) Paper end sensor assembly [A] ( x 1) Paper end sensor [B] (hooks x 3) M095/M096/M099/M100 4-50...

  • Page 91: Paper Exit

    Remove the bushing [A] ( x 1) Pull out the paper exit roller [B] from the right stay, and move its left side towards the front slightly, and then remove it from the mainframe. ( x 1) 4-51 M095/M096/M099/M100...
  • Page 92 Paper Exit Remove the four exit guides [C] and gear [D] (bushing x 1). M095/M096/M099/M100 4-52...

  • Page 93: Paper Exit Sensor

    The upper right screw in the above photo is different from other 3 screws. Remove the paper exit sensor [C] while lightly pressing the feeler [B] in the direction shown by the arrow (hooks x 4, x 1). 4-53 M095/M096/M099/M100...

  • Page 94: Electrical Components

    Electrical Components 4.11 ELECTRICAL COMPONENTS 4.11.1 CONTROLLER BOARD GDI/ PCL Controller Board (Printer Models) Rear cover ( p.4-5) Controller box cover [A] ( x 6) M095/M096/M099/M100 4-54...
  • Page 95 Electrical Components Interface bracket [B] ( x 2) 1: GDI 2: PCL GDI controller board [C] or PCL controller board [D] ( x 6, x 1) 4-55 M095/M096/M099/M100...

  • Page 96: Controller Board (Mf Models)

    Electrical Components Controller Board (MF Models) Rear cover ( p.4-5) Controller box cover [A] ( x 7) Interface bracket [B] ( x 2) M095/M096/M099/M100 4-56...
  • Page 97 Disconnect the flat cable with the Ferrite core [C] and remove it ( x 1, hooks x 2). Grounding screw [D] ( x 1) FCU and Speaker bracket [E] ( x 5, x 1, x 2) Controller board [F] (all x 6) 4-57 M095/M096/M099/M100...

  • Page 98: Egb (Engine Board)

    Electrical Components 4.11.2 EGB (ENGINE BOARD) Printer Models Rear cover ( p.4-5) EGB [A] ( x 6, all EEPROM [B] When installing the new EGB Remove the EEPROM from the old EGB. M095/M096/M099/M100 4-58...
  • Page 99 Replace the EEPROM if the EEPROM on the old EGB is defective. Keep the EEPROM away from objects that can cause static electricity. Static electricity can damage EEPROM data. Make sure that the EEPROM is correctly installed on the EGB. 4-59 M095/M096/M099/M100...

  • Page 100: Mf Models

    Electrical Components MF Models Rear cover ( p.4-5) Controller box cover ( p.4-54) FCU and Speaker bracket ( p.4-54) EGB [A] (all x 6 ) EEPROM [B] When installing the new EGB Remove the EEPROM from the old EGB. M095/M096/M099/M100 4-60...
  • Page 101 Replace the EEPROM if the EEPROM on the old EGB is defective. Keep the EEPROM away from any objects that can cause static electricity. Static electricity can damage EEPROM data. Make sure that the EEPROM is correctly installed on the EGB. 4-61 M095/M096/M099/M100...

  • Page 102: Fcu (Only For Mf Models)

    Electrical Components 4.11.3 FCU (ONLY FOR MF MODELS) Rear cover ( p.4-5) Controller box cover ( p.4-54) FCU and Speaker bracket ( p.4-54) FCU [A] ( x 4) M095/M096/M099/M100 4-62...

  • Page 103: Interlock Switches

    Removing the spring [B] first makes this procedure easier. Remove all the connectors after the interlock switch base has been removed. Two interlock switches [C] at the outside of the base and one interlock switch [D] at the inside of the base (hooks x 2) 4-63 M095/M096/M099/M100...

  • Page 104: Fusing Fan Motor

    Interlock switch base ( p.4-63) Fusing fan base [A] ( x 2, x 1) Fusing fan motor [B] (hooks x 2, x 1) Install the fusing fan motor with its decal facing the outside of the machine. M095/M096/M099/M100 4-64...

  • Page 105: Fusing Stripper Pawl Solenoid

    Electrical Components 4.11.6 FUSING STRIPPER PAWL SOLENOID Open the front cover. Open the top cover. Rear cover ( p.4-5) Right cover ( p.4-7) Fusing stripper pawl solenoid assembly [A] ( x 4, x 1) 4-65 M095/M096/M099/M100...
  • Page 106 Electrical Components Fusing stripper pawl solenoid [B] ( x 2) M095/M096/M099/M100 4-66...

  • Page 107: Fusing Pressure Release Sensor

    Electrical Components 4.11.7 FUSING PRESSURE RELEASE SENSOR Fusing stripper pawl solenoid assembly ( p.4-65) Fusing pressure release sensor [B] ( [A] x 1, hooks x 4) 4-67 M095/M096/M099/M100...

  • Page 108: Lsu Fan Motor

    4.11.8 LSU FAN MOTOR Operation panel ( p.4-6) Rear cover ( p.4-5) Left cover ( p.4-8) LSU fan motor [A] (hooks x 2, x 1) Install the LSU fan motor with its decal facing the outside of the machine. M095/M096/M099/M100 4-68...

  • Page 109: Id Chip Board

    Fusing fan base ( p.4-64) Drive unit ( p.4-19) Take the harnesses aside around the LSU fan base [A]. 10. LSU fan base [A] ( x 2, x 1) 11. ID Chip Board [B] ( x 3) 4-69 M095/M096/M099/M100...

  • Page 110: Psu

    Electrical Components 4.11.10 PSU Left cover ( p.4-8) Disconnect 2 connectors on the AIO motors, and remove all harnesses from the harness guide [A]. Harness guide [A] ( x 4, x 2) M095/M096/M099/M100 4-70...
  • Page 111 Electrical Components Power cord bracket [B] ( x 2) Ground cable [C] ( x 1) Power switch assembly [D] ( x 3, x 2) 4-71 M095/M096/M099/M100...
  • Page 112 Electrical Components PSU assembly [E] ( x 4, x 7) PSU [F] ( x 4) M095/M096/M099/M100 4-72...

  • Page 113: Fuse

    Never try direct connection of PSU circuit without a fuse. 4.11.11 HIGH VOLTAGE POWER SUPPLY BOARD Remove all AIO cartridges. Operation panel ( p.4-6) Rear cover ( p.4-5) Right cover ( p.4-7) High Voltage Power Supply Board [A] ( x 5, grounding cable x 1, x 1) 4-73 M095/M096/M099/M100...

  • Page 114: Temperature/Humidity Sensor

    1, x 1) 4.11.13 DUPLEX MOTOR Operation panel ( p.4-6) Left cover ( p.4-8) Interlock switch base ( p.4-63) Fusing harness guide ( p.4-45) Fusing thermistor harness guide [A] ( x 2, x 1) Duplex timing belt [B] M095/M096/M099/M100 4-74...
  • Page 115 Electrical Components Left bracket [D] (Printer models: x 4, MF Models: x 5 including [C]) Duplex motor [E] ( x 2, x 1) 4-75 M095/M096/M099/M100...

  • Page 116: Speaker (Only For Mf Models)

    Electrical Components 4.11.14 SPEAKER (ONLY FOR MF MODELS) Rear cover ( p.4-5) Controller box cover ( p.4-54) Speaker [A] ( x 2, x 1) M095/M096/M099/M100 4-76...

  • Page 117: Eeprom

    16. Select "Fuser SC Detect", and then select "ON" or "OFF" for the consecutive fusing jam detection. The default setting is "OFF". Select "ON" only if the customer wants to use this feature. 17. Select "Registration", and then adjust the registration for each direction (vertical and 4-77 M095/M096/M099/M100...

  • Page 118: Checking That Music Was Performed Correctly

    Four sets of vertical lines appear on the test chart (C and k, M and k, Y and k…). In each set, look for vertical lines that are aligned within the region defined by “OK”. If all sets have at least one set of vertical lines that are aligned [A], MUSIC was successful. M095/M096/M099/M100 4-78...

  • Page 119: Adf (Only For Mf Models)

    ADF (only for MF Models) 4.12 ADF (ONLY FOR MF MODELS) 4.12.1 ADF UNIT Stand left cover [A] Disconnect the ADF harness [B] and power cord [C]. Open the ADF unit [D] 4-79 M095/M096/M099/M100...

  • Page 120: Original Tray

    ADF (only for MF Models) Release the three hooks of the right hinge [E] Lift the ADF unit. 4.12.2 ORIGINAL TRAY Open the ADF cover. Release the front tab [A]. Original tray [B] M095/M096/M099/M100 4-80...

  • Page 121: Adf Feed Unit

    4.12.3 ADF FEED UNIT Open the ADF cover. Release the lock lever [A] ADF feed unit [B] 4.12.4 ADF SEPARATION PAD Open the ADF cover. ADF feed unit ( p.4-81) ADF separation pad [A] (hooks x 2, spring x 1) 4-81 M095/M096/M099/M100...

  • Page 122: Adf

    Original Tray ( p.4-80) ADF feed unit ( p.4-81) ADF front cover [A] ( x 1) 4.12.6 ADF REAR COVER ADF unit ( p.4-79) Original Tray ( p.4-80) ADF feed unit ( p.4-81) ADF rear cover [A] ( x 2) M095/M096/M099/M100 4-82...

  • Page 123: Adf Cover

    ADF (only for MF Models) 4.12.7 ADF COVER ADF unit ( p.4-79) ADF front cover ( p.4-82) ADF rear cover ( p.4-82) ADF top cover [A] (tabs x 2) 4-83 M095/M096/M099/M100...

  • Page 124: Adf Motor

    ADF (only for MF Models) 4.12.8 ADF MOTOR ADF unit ( p.4-79) Original Tray ( p.4-80) ADF feed unit ( p.4-81) ADF front cover ( p.4-82) ADF rear cover ( p.4-82) ADF drive unit [A] ( x 4, all M095/M096/M099/M100 4-84...
  • Page 125 ADF (only for MF Models) ADF motor assembly [B] ( x 2) ADF motor [C] ( x 2) 4-85 M095/M096/M099/M100...

  • Page 126: Original Set Sensor

    4.12.9 ORIGINAL SET SENSOR ADF unit ( p.4-79) ADF feed unit ( p.4-81) ADF motor assembly ( p.4-84) Feed roller holder [A] ( x 1) Upper guide [B] ( x 2) Original set sensor [C] (hooks x 3) M095/M096/M099/M100 4-86...

  • Page 127: Adf Cover Open Sensor

    ADF (only for MF Models) 4.12.10 ADF COVER OPEN SENSOR Original tray ( p.4-80) ADF rear cover ( p.4-82) ADF cover open sensor ( x 1, x 1) 4-87 M095/M096/M099/M100...

  • Page 128: Adf Feed Sensor

    ADF (only for MF Models) 4.12.11 ADF FEED SENSOR ADF unit ( p.4-79) ADF feed unit ( p.4-81) Sensor cover [A] ( x 2) ADF feed sensor [B] (hooks x 2) M095/M096/M099/M100 4-88...

  • Page 129: Adf Drive Board

    ADF (only for MF Models) 4.12.12 ADF DRIVE BOARD Original tray ( p.4-80) ADF rear cover ( p.4-82) ADF drive board [A] (all s, hooks x 2) 4-89 M095/M096/M099/M100...

  • Page 130: Scanner (Only For Mf Models)

    Stand left cover [B] and right cover [C] (hook x 1 each) Disconnect the scanner harness, power cord and ground cable (and the ADF harness and power cord if the ADF is installed in the scanner unit) ( x 1). M095/M096/M099/M100 4-90...
  • Page 131 Scanner (only for MF Models) Open the top cover of the machine. Remove the stepped screw [D]. Push the lock button [E] and slide the scanner unit to the rear side. ADF unit ( p.4-79) Scanner unit 4-91 M095/M096/M099/M100...

  • Page 132: Scanner Top Cover

    Scanner (only for MF Models) 4.13.2 SCANNER TOP COVER Scanner unit ( p.4-90) Turn over the scanner unit. Scanner front cover [A] (tabs x 3) Remove the six screws at the bottom of the scanner base [B]. Scanner top cover [C] M095/M096/M099/M100 4-92...

  • Page 133: Scanner Carriage Unit

    4.13.3 SCANNER CARRIAGE UNIT Scanner unit ( p.4-90) Scanner top cover ( p.4-92) Slide the scanner carriage unit [A] to the right side. Remove the timing belt tension spring [B] Remove the flat cable [C] from the scanner carriage unit. 4-93 M095/M096/M099/M100...
  • Page 134 Scanner (only for MF Models) Bar holder [D] ( x 1) Carriage bar [E] and scanner carriage unit [F] M095/M096/M099/M100 4-94...

  • Page 135: Exposure Lamp

    Scanner (only for MF Models) 4.13.4 EXPOSURE LAMP Scanner carriage unit ( p.4-93) Carriage top cover [A] ( x 2, x 1) Exposure lamp [B] (hooks x 2) 4-95 M095/M096/M099/M100...

  • Page 136: When Reinstalling The Exposure Lamp

    Wire the lamp cords as shown above. Otherwise, the top cover pinches the lamp cords and damages them when reinstalling the top cover on the scanner carriage unit. 4.13.5 LAMP STABILIZER BOARD Scanner carriage unit ( p.4-93) Carriage bottom cover [A] ( x 2) Lamp stabilizer [B] ( x 1) M095/M096/M099/M100 4-96...

  • Page 137: Scanner Motor

    Scanner (only for MF Models) 4.13.6 SCANNER MOTOR Scanner carriage unit ( p.4-93) Scanner motor [A] ( x 3) Carriage rail [B] ( x 2) Ground plate [C] (double-sided tape) Scanner motor 4-97 M095/M096/M099/M100...

  • Page 139: System Maintenance Reference

    SYSTEM MAINTENANCE REFERENCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 141: Image Problems

    Print out a “maintenance page” (all K, C, M, or Y), which will clarify if the cause is a problem with one of the AIOs, Image transfer belt, image transfer roller, or the fusing unit ( p.5-37). Occurs with 1-3 colors: AIO unit(s) failure Occurs with all four colors: Image transfer belt, transfer roller or fusing unit failure M095/M096/M099/M100...

  • Page 142: Error Codes

    Disconnected or defective harness of the waste toner bottle set sensor Defective waste toner bottle set sensor Install the waste toner bottle. Check or replace the harness of the waste toner bottle set sensor. Replace the waste toner bottle set sensor. M095/M096/M099/M100...
  • Page 143 Remove the paper jam at the optional tray (Tray 2). Inner Jam Error: Registration/ Paper Exit A sheet of paper stays at the registration sensor or paper exit sensor. Paper slipped Paper double feed Remove the paper jam at the registration sensor or paper exit sensor. M095/M096/M099/M100...
  • Page 144 Replace the black AIO. Toner Near End: Magenta AIO Toner End: Magenta AIO Magenta toner near-end or end Replace the magenta AIO. Toner Near End: Cyan AIO Toner End: Cyan AIO Cyan toner near-end or end Replace the Cyan AIO. M095/M096/M099/M100...
  • Page 145 Replace the waste toner bottle. Color Registration (MUSIC) Error Color registration (MUSIC) failure This error is not displayed even if this error occurs. It is just logged. This error is automatically recovered after the color registration (MUSIC) has been done successfully. M095/M096/M099/M100...

  • Page 146: Service Call Conditions

    Fusing related SCs: To prevent damage to the machine, the main machine cannot be operated until the fusing related SC has been reset by a service representative. Enter the engine maintenance mode. Press "O.K" in "Fuser SC Reset" with engine maintenance mode, and then turn the main power switch off and on. M095/M096/M099/M100...

  • Page 147: Engine Sc

    SC 1xx (Other Error) Serial Number Error The serial number stored in the memory (EGB) is not correct. EEPROM defective EGB replaced without original EEPROM Check the serial number. If the stored serial number is incorrect, contact your supervisor. M095/M096/M099/M100...

  • Page 148: Sc 2Xx (Laser Optics Error)

    The SCRDY_N signal remains HIGH for 200 ms while the LD unit is firing. Polygon motor/driver board harness loose or disconnected Polygon motor/driver board defective Laser optics unit defective IPU (EGB) defective Replace the interface harness of the laser optics unit. Replace the laser optics unit. Replace the EGB (Engine Board). M095/M096/M099/M100...
  • Page 149 Defective EGB Check the connectors. Replace the laser optics unit. Replace the EGB. LD error The IPU (EGB) detects a problem at the LD unit. Worn-out LD Disconnected or broken harness of the LD. Replace the laser optics unit. M095/M096/M099/M100...

  • Page 150: Sc 3Xx (Charge Error)

    (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.) Disconnected or defective motor harness. Motor slips due to excessive load Check the harness from the color drum motor. Replace it if necessary. M095/M096/M099/M100 5-10...

  • Page 151: Sc 4Xx (Image Transfer And Transfer Error)

    The ITB contact sensor does not detect the home position of the ITB for 5 seconds after the ITB unit has moved to no-contact position. Defective ITB contact motor Defective ITB contact sensor Defective ITB unit Replace the ITB contact motor. Replace the ITB contact sensor. Replace the ITB unit. 5-11 M095/M096/M099/M100...
  • Page 152 ITB (Image Transfer Belt) Unit Set Error The TM sensor does not detect the reflection from the ITB. No ITB unit in the machine Dirty TM sensor Check the installation of the ITB unit. Clean the TM sensor. M095/M096/M099/M100 5-12...

  • Page 153: Sc 5Xx (Motor And Fusing Error)

    A LOCK signal is not detected for more than ten seconds while the motor START signal is on and if this error occurs twice consecutively, this SC is issued. Disconnected or defective motor harness. Defective LSU fan motor Check or replace the motor harness. Replace the fusing fan motor. 5-13 M095/M096/M099/M100...
  • Page 154 Check the voltage of the wall outlet. Replace the fusing unit Replace the fusing lamp. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. M095/M096/M099/M100 5-14...
  • Page 155 Thermistor not in the correct position Defective fusing lamp Replace the fusing unit. Replace the fusing lamp. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. 5-15 M095/M096/M099/M100...
  • Page 156 Defective fusing lamp Defective thermistor Replace the fusing unit. Replace the fusing lamp. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. M095/M096/M099/M100 5-16...
  • Page 157 Clear this SC to send a command after a jam removal. Turn off this function after a jam removal. Execute "Engine Maintenance Menu" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. 5-17 M095/M096/M099/M100...

  • Page 158: Sc 6Xx (Communication And Other Error)

    Replace the EEPROM. Replace the EGB. GAVD Communication Error The ID of the GAVD is not identified during initialization. The chip ID of the GAVD cannot be detected by the machine at power-on. Defective EGB Replace the EGB. M095/M096/M099/M100 5-18...

  • Page 159: Controller Sc

    USB/ Network Device Error An interface error in the USB connection or NIB connection occurs. Controller board detective Replace the controller board. EEPROM Error An EEPROM check error at power-on occurs. Controller board detective Replace the controller board. 5-19 M095/M096/M099/M100...
  • Page 160 Service Call Conditions On-Board Memory Check Error An on-board memory check error at power-on occurs. Controller board detective Replace the controller board. ROM Checksum Error A ROM checksum error at power-on occurs. Replace the controller board. M095/M096/M099/M100 5-20...

  • Page 161: Service Menu

    After initializing with this menu, when the user powers on the machine, the Initial Setup Menu appears. The user must select Language in Country in this menu. Fax Service Test Menu (only for MF This is a menu for checking the fax mode. models) 5-21 M095/M096/M099/M100...

  • Page 162: Maintenance Mode Menu

    Displays the number of paper jams at each location. Jam Counter Total/ ADF/ Printer Output Bin/ Internal/ Tray1 / Tray2 Displays the number of paper misfeeds with tray 1 Coverage or tray 2. Coverage1 (Tray 1)/ Coverage2 (Tray2) M095/M096/M099/M100 5-22...
  • Page 163 Image used during printing. [200 to 400 / 250 (Default)/ 10/step] Setting 0: Off NA Model: RICOH/ 'nul' EU Model: RICOH/ NRG/ LANIER P Name ASIA Model: RICOH/ LANIER China Model: RICOH 5-23 M095/M096/M099/M100...
  • Page 164 [-15 to 15 / 0 (Default) / 1 mm/step] Adjusts the vertical registration for tray 2. If the machine settings are reset to the factory defaults, Vert.Tray2 this value does not change. [-15 to 15 / 0 (Default) / 1 mm/step] M095/M096/M099/M100 5-24...
  • Page 165 00* – 7F Brand ID Displays the current brand ID number. Do not change this setting (Designed for Factory Use). 00* – 7F Maintenance ID Displays the current maintenance ID number. Do not change this setting (Designed for Factory Use). 5-25 M095/M096/M099/M100...
  • Page 166 Resets the 2nd transfer unit (transfer roller) life counter. Transfer unit Special Mode Reset Count (only for Printer Resets counters to factory defaults. Models) Clear log (only for Printer Clears the error and the jam counter logs. Models) M095/M096/M099/M100 5-26...
  • Page 167 At life end: No Notice / Not Stopped At near end: Notice / Not Stopped 2 (default) At life end: Notice “Replace Now” / Not Stopped At near end: Notice “Replace Soon” / Not Stopped At life end: Notice “Replace Now” / Stopped 5-27 M095/M096/M099/M100...
  • Page 168 [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Size Adjust Flatbed Main Adjusts the Flatbed Scan main-scan magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Flatbed Sub Adjusts the Flatbed Scan sub-scan magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] M095/M096/M099/M100 5-28...
  • Page 169 [35 Sec/ 45 Sec/ 55 Sec (Default)/ 60 Sec/ 90 Sec/ 140 Sec] Protocol Definition Timer Set the time length for the T1 timer. T1 Timer [40 Sec (Default)/ 50 Sec] Set the time length for the T4 timer. T4 Timer [3 Sec (Default/ 4.5 Sec] 5-29 M095/M096/M099/M100...
  • Page 170 Pressing the Stop/Clear key can stop the current Stop/Clear key receiving operation. Received data is lost. [Not Functional (Default)/ Functional] Sets the off-hook detection threshold. Off-Hook Level [10V (Default)/ 15V/ 20V/ 25V] Sets the Off-Hook detection period. Off-Hook 200 ms (default) Detection Period 800 ms M095/M096/M099/M100 5-30...
  • Page 171 Sets the attenuator for pseudo ringback tone to Pseudo the line RingBack tone [0 to 15 / 10 (Default)/ 1 dB/step] To the Line Sets the transmission level of DTMF tones. DTMF Level [-12 dBu / -11 dBu/ -10 dBu/ -8 dBu/ -6 dBu] 5-31 M095/M096/M099/M100...
  • Page 172 BT Frequency Hz/ 350-500 Hz/ 350-550 Hz/ 375-475 Hz/ BT (Busy Tone) 380-520 Hz] Detection BT Level [-35 dB/ -36 dB/ -37 dB/ -38 dB/ -39 dB] BT Cadence [0.10/ 0.15/ 0.20/ 0.25/ 0.30/ 0.35/ 0.40/ 0.45/ 0.50/ 0.75] M095/M096/M099/M100 5-32...
  • Page 173 31200 Bps/ 33600 Bps (Default)] This setting limits the transmission speed range in V.34 mode by masking the desired symbol rate(s). Symbol Rate [Not Used (Default)/ 3429 Sym/Sec / 3200 Sym/Sec/ 3000 Sym/Sec / 2800 Sym/Sec/ 2400 Sym/Sec] 5-33 M095/M096/M099/M100...
  • Page 174 After executing, the initial setup menu starts after the next power-on. The "Reseller Default" menu can be entered directly at power-on. If you want to enter this mode directly, try the following procedure. Turn on the machine while pressing the "Copy" key. M095/M096/M099/M100 5-34...

  • Page 175: Fax Service Test Menu (Only For Mf Models)

    Tone [0] to [9] Executes the DTMF tone 0 to 9 test. Tone [*] Executes the DTMF tone * test. DTMF Test Tone [#] Executes the DTMF tone # test. Tone Stop Executes the Stop DTMF tone test. 5-35 M095/M096/M099/M100...
  • Page 176 Generates the [V29] 7200 bps signal. [V27] 4800 bps Generates the [V27] 4800 bps signal. [V27] 2400 bps Generates the [V27] 2400 bps signal. [V21] 300 bps Generates the [V21] 300 bps signal. Signal Stop Generates the Stop signal. M095/M096/M099/M100 5-36...

  • Page 177: Configuration, Maintenance And Test Page Information

    " key to select “List/Test Print”, and press the “OK” key. Press the " " or " " key to select "Maintenance Pg.", and then press the "OK" key. The maintenance page is printed. Press “Escape” to return to the previous menu. 5-37 M095/M096/M099/M100...

  • Page 178: To Print The Configuration Page/ Maintenance Page (Mf Models)

    Print/Data Error Code 5 A consumable supply has run out Warning; Toner near end, Waste toner bottle near full, TM Code 6 sensor cleaning, Fusing belt near end or Transfer belt near end Code 7 Alert; Diagnostic Error M095/M096/M099/M100 5-38...

  • Page 179: Counter And Coverage (Only For Printer Models)

    High yield AIO Replacement counter of K, C, M, Y Four counters [G]: Short yield AIO Replacement counter of K, C, M, Y The symbols [H] printed beside the remaining toner counter indicate the type of the AIO. S: Short Yield AIO H: High Yield AIO 5-39 M095/M096/M099/M100...

  • Page 180: Firmware Updating

    Make a folder in your computer. Save the files (".dwn", "/ini" and ".exe") in the folder. Click the exe file to execute the updating program. Click "Burn" to send the controller firmware from the PC to the machine. M095/M096/M099/M100 5-40...
  • Page 181 EGB and/or the controller board. If power failed during the download, try again. If you still cannot download the firmware, it may be necessary to change the EGB and/or the controller board. 5-41 M095/M096/M099/M100...

  • Page 182: Updating The Engine Firmware

    EGB and/or the controller board. If power failed during the download, try again. If you still cannot download the firmware, it may be necessary to change the EGB and/or the controller board. M095/M096/M099/M100 5-42...

  • Page 183: Boot Loader Firmware

    Firmware Updating 5.6.4 BOOT LOADER FIRMWARE This is also listed on the configuration page, but this firmware is not updated in the field. 5-43 M095/M096/M099/M100...

  • Page 185: Environmental Conservation

    ENVIRONMENTAL CONSERVATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 187: Energy Saving

    (10 minutes). If the timers are changed, then the energy saved will be different. For example, if the timers are all set to 240 minutes, the gray area will disappear, and no energy is saved before 240 minutes expires. M095/M096/M099/M100...

  • Page 188: Timer Settings (Printer Models)

    Press [Escape] to return to the previous menu. The default setting of Sleep mode is 10 minutes. Return to Stand-by Mode Energy Saver Mode 2 (Sleep Mode) Recovery time 30 seconds or less Energy Saver Mode 1 Recovery time 10 seconds or less M095/M096/M099/M100...

  • Page 189: Recommendation

    If the timers are all set to the maximum value, the machine will not begin saving energy until 240 minutes has expired after the last job. This means that after the customer has finished using the machine for the day, energy will be consumed that could otherwise be saved. M095/M096/M099/M100...

  • Page 190: Paper Save

    Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex Reduce paper volume in half! 2. Combine mode Reduce paper volume in half! M095/M096/M099/M100...
  • Page 191 The duplex counter counts pages that have images on both sides. For one duplex page, the duplex counter goes up by 1. For a duplex job of a three-page original, the duplex counter will only increase by 1, even though two sheets are used. M095/M096/M099/M100...
  • Page 193 M095/M096/M099/M100 SERVICE MANUAL APPENDICES...
  • Page 195 M095/M096/M099/M100 APPENDICES TABLE OF CONTENTS APPENDICES ................1-1       GENERAL SPECIFICATIONS ..............1-1   1.1.1 PRINTER MODEL ................1-1     1.1.2 MF MODEL ..................1-4     Engine ....................1-4   Copier ....................1-7   Scanner ....................1-9  ...

  • Page 197: Specifications

    APPENDIX: SPECIFICATIONS R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 199: Appendices

    General Specifications 1. APPENDICES 1.1 GENERAL SPECIFICATIONS 1.1.1 PRINTER MODEL PE-P2a: M095, PE-P2c: M096 Type Desktop Laser beam scanning and electro-photographic printing Technology Mono-component toner development 4-drum tandem method 600 × 600 dpi Speed (1bit) Resolution (dpi, bit/pixel) 600 × 600 dpi Standard (2bits) 600 ×...
  • Page 200 Media Type Bypass Tray Paper, Envelope, Glossy, Thick Paper, Label Op.Paper Plain Paper, Recycled Paper Feed Unit Standard Tray 60-160g/m (16-40lb) Bypass tray 60-160g/m (16-40lb) Automatic duplex 60-90g/m (16-24lb) Paper Weight Paper Feed Paper 60-105g/m (16-28lb) Unit Tray M095/M096/M099/M100 SM Appendix...
  • Page 201 30 sec or less (from power on) Warm-up Time (At room temperature 23°C, humidity 50% and supplying the rated power) 30 sec (Uses approx Sleep Mode Energy Save 5W(PE-P2a)/10W(PE-P2c)) Mode Low Power Mode 10 sec (Uses approx 80W) SM Appendix M095/M096/M099/M100...

  • Page 202: Mf Model

    14.0 sec or less Std. Tray) Duplex A4, LT, B5, LG, Exe Auto Printing/Copying Dimensions (W PE-MF3a/c 420 x 493 x 476mm (16.5" × 19.4” × 18.7") x D x H) 30.0 kg (66.2lb.) Weight PE-MF3a/c *Includes consumables. M095/M096/M099/M100 SM Appendix...
  • Page 203 Op. Paper Tray A4, Letter Plain Paper, Recycle Paper, Application Paper, Std.Tray Envelope, Glossy, Thick Paper, Label Plain Paper, Recycle Paper, Application Paper, Media Type Bypass Tray Envelope, Glossy, Thick Paper, Label Op.Paper Plain Paper, Recycle Paper Feed Unit SM Appendix M095/M096/M099/M100...
  • Page 204 30 sec or less (from power on) Warm-up Time (At room temperature 23°C, humidity 50% and supplying the rated power) Sleep Mode 30 sec (Uses approx 10W) Energy Save Mode Low Power Mode 10 sec (Uses approx 80W) M095/M096/M099/M100 SM Appendix...

  • Page 205: Copier

    50, 65, 78, 93, 129, 155, 200, 400% Reduction / Enlargement 50, 71, 82, 93, 122, 141, 200, 400% Custom 25 – 400% in 1% steps Image density adjustment Yes, Manual only: 5 levels Copy mode Text/Photo/Mixed SM Appendix M095/M096/M099/M100...
  • Page 206 Combine copy Duplex: 4 in 1 (Only ADF) Duplex:: 2 in 1 APS/AMS No/No Auto Tray Switch Directional Magnification Directional Size Magnification Photo Mode Auto Start User Program Electronic Sorting Standard (collation, ADF only) Image Rotation Series Copy M095/M096/M099/M100 SM Appendix...

  • Page 207: Scanner

    Width max: Up to 216mm, Length max: Up to 356mm Scan Depth 48bit color processing (input), 24bit color processing (output) PC Interface USB2.0, 10/100Base-TX TWAIN Compliment TWAIN, WIA Scanner utilities and TWAIN Driver, Scanner utility (PageManager) Drivers SM Appendix M095/M096/M099/M100...

  • Page 208: Fax

    19200, 16800, 14400, 12000, 9600, 7200, 4800, 2400bps Approx. 3 sec Transmission Speed *ITU No.1 chart, Compression: MMR, Resolution: Standard, Speed: 33.6kbps 100 pages (ITU No.1 chart, Compression: MMR, Resolution: SAF Memory Standard) Memory Backup 1 hour One-touch dial: 20 (10 x 2) M095/M096/M099/M100 1-10 SM Appendix...

  • Page 209: Paper Feed Unit

    Paper Size A4,Letter Paper Weight 60-105g/m (16-28lb) Paper Tray Paper capacity 500 sheets x 1 tray (500x1) Dimensions (W x D x H) 400 x 450 x 127mm/16 x 18 x 5.08 inch Weight 6 kg/13.2 lb SM Appendix 1-11 M095/M096/M099/M100...

  • Page 210: Controller Specifications

    41 Symbolset, 35 Intellifonts, 10 TrueType fonts, Fonts Std. 1 bitmap font. PS3: 80 fonts (only for PE-P2c) USB2.0, 100BASE-TX/10BASE-T Ethernet, Pict Std. Host Bridge Interface Option Connectivity TCP/IP (PE-P2a) Network Protocol TCP/IP, IPP, Bonjour (PE-P2c) Private support M095/M096/M099/M100 1-12 SM Appendix...
  • Page 211 600 x 600 dpi, 1200 x 600 dpi, 2400 x 600 dpi Drivers PCL6 600 x 600 dpi, 1200 x 600 dpi, 2400 x 600 dpi 600 x 600 dpi, 1200 x 600 dpi, 2400 x 600 dpi SM Appendix 1-13 M095/M096/M099/M100...
  • Page 212 11.Hungarian, 12.Finnish, 13.Polish, 14.Portuguese, 15.Russian, 16.Simplified Chinese (only for China models), 17. Traditional Chinese (only for Taiwan) 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, Config. Map 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Finnish, Test Page 11.Portuguese Print The others English M095/M096/M099/M100 1-14 SM Appendix...

  • Page 213: Controller: Mf Model

    TCP/IP, IPP, Bonjour Private Original Standard Connectivity support MIB-II (RFC1213), HostResource (RFC1514), (SMNP PrinterMib (RFC1759) Printer MIB) Windows 2000/XP/Vista/7, Server 2003/2008 Operating Server (32bit/64bit) or later version of these. Systems/Network Mac OS X 10.3 or later SM Appendix 1-15 M095/M096/M099/M100...
  • Page 214 600 x 600 dpi, 1200 x 600 dpi equivalent, 2400 x 600 dpi PCL5c equivalent 600 x 600 dpi, 1200 x 600 dpi equivalent, 2400 x 600 dpi Drivers PCL6 equivalent 600 x 600 dpi, 1200 x 600 dpi equivalent, 2400 x 600 dpi equivalent M095/M096/M099/M100 1-16 SM Appendix...
  • Page 215 17. Traditional Chinese (only for Taiwan models) 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Czech, 11.Hungarian, 12.Finnish, 13.Polish, 14.Portuguese, 15.Russian 1.English, 2.German, 3.French, 4.Italian, 5.Spanish, 6.Dutch, 7.Swedish, 8.Norwegian, 9.Danish, 10.Czech, Config. Page 11.Hungarian, 12.Finnish,13.Polish, 14.Portuguese, 15.Russian SM Appendix 1-17 M095/M096/M099/M100...

  • Page 216: Supported Paper Sizes

    Auto. SEF/ Type Size Standard Option Bypass Dup. Tray Tray 210x297 297x210 182x257 257x182 148x210 Plain Paper 210x148 128x182 182x128 105x148 148x105 11" x 17" Legal 8 1/2”x14” Plain Paper 8 1/2”x11” Letter 11”x 8 1/2” M095/M096/M099/M100 1-18 SM Appendix...
  • Page 217 267 x 195 4 1/8” x 9 Com10 1/2” 3 7/8” x 7 Monarch 1/2” Envelope 114 x 162 162 x 229 DL Env 110 x 220 90-216mm Width (3.6”x 8.5”) 148 – Custom 356mm Length (5.8”x 14.24”) SM Appendix 1-19 M095/M096/M099/M100...

  • Page 218: Preventive Maintenance

    1.4 PREVENTIVE MAINTENANCE 1.4.1 USER REPLACEABLE ITEMS Item Yield Print Cartridge (AIO) Approx. 2.3 k prints/cartridge *1 (for M095/M099) Short Yield CYMK: Approx. 2.5 k prints/cartridge *1 Print Cartridge (AIO) (for Black: Approx. 6.5 k prints/cartridge *1 M096/M100) Long Yield CMY: Approx.

  • Page 219: Yield Items And Service Maintenance

    At life end: Notice “Replace Now” / Not Stopped At near end: Notice “Replace Soon” / Not Stopped At life end: Notice “Replace Now” / Stopped Item Yield Image Transfer Unit 90 K Fusing Unit 90 K Transfer Roller 90 K SM Appendix 1-21 M095/M096/M099/M100...

  • Page 220: Exchange And Replace Procedure

    Restore the customer settings which are printed on the configuration page by using a web browser. Send back the problem machine to the repair center. 1.5.2 CLEANING POINTS AFTER MACHINE ARRIVAL AT DEPOT Open the front cover. Release the locks [A]. Transfer unit [B] M095/M096/M099/M100 1-22 SM Appendix...
  • Page 221 Pull out the waste toner bottle [A]. Release the hook [A] under the guide plate. Move the guide plate [B] underneath the fusing unit to the left, and then remove it. Pull out the image transfer belt unit [A] ( x 2). SM Appendix 1-23 M095/M096/M099/M100...
  • Page 222 Exchange and Replace Procedure Clean inside the printer, especially around the circled area [A]. Clean the circled area at the waste toner bottle [A] and circled area [B] at image transfer belt unit. 10. Reassemble the printer. M095/M096/M099/M100 1-24 SM Appendix...

  • Page 223: Faqs/Knowledge Base

    FAQs/Knowledge Base 1.6 FAQS/KNOWLEDGE BASE You can access the FAQs and knowledge base for this model through Web Image Monitor. http://machine’s_IP_address Click ‘FAQ/Knowledge Base’ at the top right of the screen. SM Appendix 1-25 M095/M096/M099/M100...

  • Page 225: Paper Feed Unit Tk1010

    PAPER FEED UNIT TK1010 (G849) PAPER FEED UNIT TK1010 (G849) REVISION HISTORY Page Date Added/Updated/New None...
  • Page 227 PAPER FEED UNIT TK1010 (G849) TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ........1 1.1 PAPER FEED UNIT ................. 1 1.1.1 TOP COVER ................... 1 1.1.2 PAPER FEED AND RELAY CLUTCH ..........1 1.1.3 PAPER END AND RELAY SENSOR ..........2 1.1.4 PAPER FEED ROLLER ..............
  • Page 229 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 231: Replacement And Adjustment

    Paper Feed Unit 1. REPLACEMENT AND ADJUSTMENT 1.1 PAPER FEED UNIT 1.1.1 TOP COVER Top left cover [A] ( x 1) Top cover [B] ( x 6) 1.1.2 PAPER FEED AND RELAY CLUTCH Top cover ( Top Cover) Paper feed clutch [A] ( x 1, x 1) Relay clutch [B] (...

  • Page 232: Paper End And Relay Sensor

    Paper Feed Unit 1.1.3 PAPER END AND RELAY SENSOR Top cover ( Top Cover) Paper end sensor [A] (hooks, x 1) Relay sensor [B] (hooks, x 1) G849...

  • Page 233: Paper Feed Roller

    Paper Feed Unit 1.1.4 PAPER FEED ROLLER Top cover ( Top Cover) Paper feed clutch ( Top Cover) Paper guide [A] (hooks) Remove the e-ring [B] at the right edge of the feed roller shaft. Slide the paper feed roller [C] to the right side (hook). Pull out the feed roller shaft [D] to the left side (bushing x 1).

  • Page 234: When Reassembling

    Paper Feed Unit When reassembling If the feed roller shaft [A] cannot be inserted easily, pull the gear [B], and then insert the feed roller shaft. G849...

  • Page 235: Friction Pad

    Paper Feed Unit 1.1.5 FRICTION PAD Pull out the tray [A] Press down the bottom plate [B] Friction pad [C] (hooks, spring x 1) When reassembling When re-installing the friction pad, make sure that the mylar [A] does not go under the friction pad.

  • Page 237: Detailed Section Descriptions

    Overview 2. DETAILED SECTION DESCRIPTIONS 2.1 OVERVIEW 2.1.1 COMPONENT LAYOUT 1. Side Fence 6. Friction Pad 2. Paper End Sensor 7. Paper Height Lever 3. Paper Feed Roller 8. Bottom Plate 4. Relay Sensor 9. Rear Fence 5. Relay Roller G849...

  • Page 238: Basic Operation

    Basic Operation 2.2 BASIC OPERATION 2.2.1 PAPER SEPARATION AND FEED The paper tray holds 500 sheets of paper. The paper feed unit uses a friction pad system. The gear [A] is driven by the transport/fusing motor in the mainframe. The relay clutch [B] and paper feed clutch [C] control drive from the mainframe. When the optional tray is selected as the feed tray, the relay clutch and paper feed clutch transmit drive power to the relay roller and paper feed roller.

  • Page 239: Paper Lift

    Basic Operation 2.2.2 PAPER LIFT The bottom plate is always pressed up by the spring in the tray. Therefore, you must press down the bottom plate when you insert the tray in the machine. The bottom tray lock levers [A] hold the tabs [B] under the bottom plate after the bottom plate is pressed down.

  • Page 240: Paper End Detection

    Basic Operation 2.2.3 PAPER END DETECTION There is a paper end sensor [A] in the tray. The feeler [B] drops into the cutout [C] in the bottom plate and the actuator interrupts the paper end sensor. This sensor also detects whether the tray is set.

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