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Action
Step 4
Check if the cable connections to the printer and print server are secure.
1.
Connect the cables properly. For more information, see the setup
documentation that came with the printer.
2.
Open a Web browser, and then type the printer IP address.
3.
Press Enter.
Does the Embedded Web Server open?
Step 5
Temporarily disable the Web proxy servers.
Proxy servers may block or restrict you from accessing certain Web sites
including the Embedded Web Server.
Does the Embedded Web Server open?
Contacting technical support
Please contact your local vendor or authorized service provider.
When you contact technical support, describe the problem you are experiencing, the printer control panel
light sequence, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the
inside top front cover of the printer. The serial number is also listed on the menu settings page.
User's Guide
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Yes
No
The
Go to step 5.
problem is
solved.
The
Contact your
problem is
system support
solved.
person.
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