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13—Troubleshooting
Understanding the printer messages
Toner cartridge messages
Cartridge, imaging unit mismatch [41.xy]
- On
- On
- Slowly blinking
- Slowly blinking
If the printer control panel light sequence matches the light sequence in the preceding illustration, then do
the following:
1. Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording)
or non-MICR supplies.
Note: For the list of supported supplies, see the "Maintaining the printer" chapter of the User's Guide.
2. Change the toner cartridge or imaging unit so that both are non-MICR supplies.
User's Guide
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