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Incorrect characters print
Action
Step 1
Check if the printer control panel light sequence matches
the light sequence in the following illustration:
Hex Trace
- Slowly blinking
Do both light sequences match?
Step 2
1.
Open a Web browser, and then type the printer IP
address in the address field.
2.
Click Settings >Network/Ports, and then click
Standard Network or Network [x].
3.
Select PCL SmartSwitch or PS SmartSwitch, and
then click Submit.
4.
Resend the print job.
Do incorrect characters print?
User's Guide
Yes
Turn off the printer, and then turn it
back on to deactivate Hex Trace
mode.
Contact
technical
- 199 -
No
Go to step 2.
support.
The problem
is solved.
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