Wall Control Error Messages - Heatilator PT60 Owner's Manual

B. Wall Control Error Codes
Error Message
SNAP DISC TRIPPED
AUGER JAMMED
MISSED IGNITION
MIN FIREPOT TEMP
MAX DROP TUBE TEMP
CHECK ASHPAN
SCREEN GOES BLANK
April 29, 2011
Possible Cause
Overheat sensor (snap disc) has tripped
Convection blower may need cleaning
Auger jammed, feed motor bad
Out of fuel or fuel has clumped together to form
a dam in hopper
Out of fuel
Wrong fuel table setting
Flame height set too high
Components may need cleaning
Auto-clean jammed
Static discharge or nearby lightening or Electric
Fast Transients at the input mains
Power switch in OFF position
Hopper lid not closed all the way.
Firebox door is not latched properly
Fireplace may not be rolled in completely
Slide Rail bolts may not be installed
Out of fuel
Turn power off to appliance and manually reset snap
disc then turn back on. If that doesn't work, call your
dealer.
Clean convection blower if needed.
Use clean-out tool to clear jam.
Empty hopper and look for foreign objects and
remove
Turn the power switch OFF and then back ON to
clear error code
Break up pellets that have clumped together
Refi ll hopper if fuel level is low
Refi ll hopper
Add handful of pellets to fi repot
Confi rm setting matches burning fuel
Adjust fl ame height
Clean the fi rebox, heat exhanger, convection blower,
fi repot and ash pan. If problem persists, call your
dealer.
Turn the power switch OFF and then back ON to
clear error code.
If ash pan is empty, check for a jam. Use the clean-
out tool and fi rmly push in the fi repot fl oor holes and
fl ex spring and push toward home (closed position)
to release jam. If problem persists, call your dealer.
Wait 25 seconds and press any key. If the screen
does not come back on, call your dealer.
Turned to ON position.
Close the lid. If that didn't work the switch is out,
call your dealer.
Check the latch, if OK the door switch may be out,
call your dealer.
If fi replace is completely rolled in, interlock switch
may be out, call your dealer.
Install bolts
Check fuel level, if OK the switch may be out, call
your dealer.
7051-507
POINTE Pellet Fireplace
Corrective Action
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