Warranty Stipulations Concerning The Wheelchair - Handicare Ibis 24 User Manual

Preface

Warranty stipulations concerning the wheelchair

In the following warranty and liability stipulations the terms and definitions as summed
up hereafter must be explained as follows:
Product:
Customer:
Dealer:
User:
Irrespective of what is determined concerning warranty conditions applicable to the
Product, in any case the following applies with regard to the warranty:
1. Except insofar as described otherwise Handicare guarantees the Product for its
suitability for the purpose for which the Product is intended - all of these points as
described in this manual - and for the quality of the material of which the Product is
made and the manner in which the Product is manufactured.
2. Repairs or replacement of parts of the Product that may be necessary as a result of
faults that are based on qualitatively faulty material or manufacturing errors will be
executed free of charge, as long as such faults occurred within one (1) year after
the date of delivery of the Product to the Customer. The parts to be replaced must
be shipped post-paid to Handicare. Disassembly or assembly of these parts is for
the expense of the Customer. Therefore the following cases are not eligible for free
repair or replacement as meant above:
•
The repair or replacement that is necessary in connection with faults that arise
after one (1) year after the date of delivery of the Product to the Customer;
•
The repair or replacement that is required in connection with faults due to
improper or careless use of the Product or that are based on the Product being
used for another purpose than the one for which it is intended, in which regard
it applies that if the Customer is a Dealer, this Dealer will indemnify Handicare
against possible claims from Users or other third parties for faults based on an
incorrect or careless use of the Product;
•
Parts that are subject to wear, and the need for repair or replacement of the
parts are the actual consequence of normal wear. These can include, but are
not limited to, tires, shrouds, arm-pads, seatings etc.
3. Irrespective of that stipulated under 2, it applies as far as an electric Product is
concerned that with regard to the battery that forms part of the Product warranty is
only given in case of faults or non-functioning of the battery that are demonstrably
the direct consequence of material or manufacturing errors. A fault or non-
functioning of the battery as a result of normal wear is not covered by the warranty
as meant in these warranty stipulations. Similarly not covered by the warranty are
faults or non-functioning that are the consequence of improper or unprofessional
use of the Product or the battery that is part of the Product, including the incorrect
charging of the battery and the failure to carry out timely and good maintenance, in
which context it also applies that if the Customer is a Dealer, this Dealer will
indemnify Handicare against possible claims from Users or other third parties that
are based on the above mentioned improper or unprofessional use of the Product
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The hand-operated or electrical wheelchair or electrical scooter
manufactured and delivered by Handicare.
The person who directly obtains a Product from Handicare or an
authorized representative.
The person who delivers a Product obtained from Handicare to
customers or third parties.
The person who uses a Product manufactured by Handicare.