Epson EMP-835 User Manual page 114

Problem Solving
When running Microsoft Office applications using Network Screen, the screen does not change as required
Check
Have you been moving the mouse constantly? As long as the mouse cursor is moved, the screen does not change. Stop moving the mouse cursor
Files do not work correctly with EMP SlideMaker2 (EMP-835 only)
Check
Are you trying to use a PowerPoint (.ppt) file
created in the PowerPoint 95/97 format?
When PowerPoint files (.ppt) cannot be pasted
into a scenario, or thumbnails cannot be
displayed, has the Microsoft Office JPEG
converter been installed?
An error message is displayed
Error messages from EMP NS Connection (EMP-835 only)
Check
Failed to connect to a projector.
Network settings are being made
automatically.
Projector detection error.
No connectable projector exists, or the
projector's power is not turned on.
Incorrect keyword. Enter the keyword
displayed on the projector.
when having trouble changing the screen.
Files that have been created using PowerPoint 95/97 or saved in PowerPoint 95/97 format cannot be
edited using EMP SlideMaker2. Resave the file in PowerPoint 2000/2002/2003 format before using
s"Procedures for Making a Presentation without a
it.
Install the JPEG converter. For more information about Microsoft Office JPEG converter
installation, refer to the documentation for the Microsoft Office.
Try to reconnect. If connection is still not possible, check the network settings at the computer and at
the projector.
For details on EasyMP network settings: sEasyMP Network Setup Guide
If the computer has been set to use DHCP, it may take some time for the IP address to be set. If the
IP address has not been determined within about 70 seconds after the message is displayed, an error
message will be displayed. If this happens, try closing EMP NS Connection and then restarting it.
Carry out the following.
• Turn the power on for the projector, complete the projector preparation and then click the "Search
Again" button.
• Check the projector's configuration setting for EasyMP.
• Check the security software settings for the computer, and cancel the port settings if the ports have
been limited.
Check the keyword for the projector that is displayed in the EasyMP standby window, and enter that
projector's keyword.
Remedy
Remedy
Computer" in the EasyMP Operation Guide
Remedy
User's Guide
113